Hotel Svanen

El jacuzzi en la habitación, la comida estaba deliciosa (el buffete del desayuno es muy conveniente), la ubicación (diez minutos de Legoland), la sala de juegos para los niños en el comedor.

Precio engañoso: La página de Booking da mal la información sobre el precio: cuando pone una noche para cuatro personas por unas 900 coronas danesas= 125 € (que entendemos que no tenemos que añadir camas supletorias, pues ya te han ofrecido el precio de cuatro personas...) llegas allí y te cobran dos camas supletorias por cada persona que pase más de dos: o sea, que pagas la habitación grande de cuatro personas, pero no las camas. Total: 1227 coronas danesas = 172 €. Nunca nos había pasado esto en booking. Este país es carísimo. El hotel está bien, pero el precio no tiene nada que ver con los de los hoteles españoles.

I will say, the hotel staff, it's well traing. I will recommend bigger rooms.

It should have a suttle bus to legoland, at least each half an hour. It should have bell-boy service and a luggage room.

Nice breakfast. Easy to access to the hotel from airport.

Sound proof is not good enough.

one of the best hotels I have visited in Europe the hotel staff were so helpful and friendly. The food was excellent and plenty of choices. I would not hesitate to recommend the Hotel Svanen.

The hotel is rather new and tries to be a design hotel and they offer a buffet breakfast and dinner which holds a good standard for being buffet.

The people who holds the power to making a hotel stay nice and pleasurable is really the staff and especially in a hotel like this where the only staff you meet are the reception staff and the restaurant staff. The restaurant staff were kind helpful and tried hard to make their customers enjoy their stay. Which cannot be said for the reception staff. They are truly the first impression a guest gets of a hotel and as well the leaving impression a guest will go with. we both come for the same industry and this is one of the worst experiences we have ever had with reception front desk staff any where in the world. When we write that, we didnt just have one encounter with them but several and everytime it was as bad and arrogant service

Breakfast and dinner was excellent (buffet)

Room was too small for 3 persons, like a motel room; neither the bathroom nor the room were 4 star standard. Due to this fact too expensive.

The rooms were spacious

the chairs were too flimsy and light and at the tough were falling off. headrest for the double bed was not a great idea and I was sinking down below the headrest.Curtains covering the main windows were a shade too short letting all the light come in at any time of the day or night.

near the LEGOLAND and airport

Lobby Looked nice. Breakfast was good. Location very good.

It's more of a motel than a hotel. The room wasn't in a great state of repair in a number of ways, such as the curtains not reaching the bottom of the window, and the staff were polite but not particularly friendly. The food was overly pretentious (Including the separate his and hers menu) and expensive. The "his" menu was mainly different ways of doing beef...

Excellent quality room which was well furnished, quiet and comforatble

No transfer service from Billund Airport - surprising for an airport hotel

Room comfort, cleanliness and facilities were excellent. Buffet breakfast range and quality was also very good.

The fact that the hotel consists of several different bedroom blocks with access via outdoor pedestrian areas and some rooms being motel style, may not suit all visitors, especially in winter.

Free wifi, breakfast

diner is not available after 10 pm