The Square  

The location is perfect.

I was asked to pay dk500 deposit for any loss or damage of the furniture. I have never asked for such deposit at any five star hotel. To use the elevator or the toiltes at the recepion floor, you need your key card.

It is perfectly located for travelers who only have a few days to see as much as possible. The service at the counter is excellent, and the people are all very friendly. The welcome was appreciated.

The room temperature was too warm. We tried adjusting, but it made little difference. The beds and pillows are much too soft. I suffer with some back problems, and the bed was not good for me at all. I did not have a good night sleep, nor did my wife.

Location excellent, close to station, Tivoli and shopping street.

No tea/coffee available either in room or in foyer.

Nothing wrong with the room but not what I expected as I was recommended this hotel by friends. The hotel ingeneral had a ferry-feeling, narrow corridors, etc. The corridor outside the room was under construction so there was no carpet, just plywood. All dirty glasses etc from rooms were not removed by the room cleaners, instead there were piles of glasses here and there in the corridor. The breakfast area was far too small for the amount of guests, causing queues, piles of cups and plates, and general disorder. Locationwas very good though.

The location right in the heart of Copenhagen was great. Close to the Tivoli, the walking mall and Nyhavn. The hotel was very nice, with a great breakfast.

The bed was not very comfortable for two people. It sloped in the middle and was difficult to sleep in. We also had a room on the courtyard, there was a very very loud bar open very late on the weekends making it difficult to sleep.

A decent and comfortable hotel, good location in the middle of the city, wonderful Scandinavian-style breakfast.

The hotel was not able to provide me with an iron, nether in the evening of my arrvial, nor the following morning. Some noise early in the morning from the works on the square in front of the hotel. Although the hotel was nice as such, it is very expensive.

I like its location.

We were surprised that breakfast was no longer included (stayed twice before) and that they charged 110DKK for a breakfast that was not as good as when it was free.

It has a central location great for getting around companhagen. Close to tourist information and tour start locations.

The staff were unhelpful,. No one to help with bags up to the room. The room was basic with no choice of pillows. breakfast varied depending whattime you arrived. Sometimes you had a choice other times you didn't.

Staff extremely helpful , cheery and polite. Breakfast good, great location to see all the sights in Copenhagen.

Room very small , given that we paid 600 British pounds for 3 nights stay and this was supposedly half original price !!!!

Location is outstanding. Extremely close to restaurants, bars, coffee shops, train station, etc. Very comfortable beds, nice decor, great bath/shower, very clean. Flatscreen television, bathrobes and fluffy towels. We were upgraded to a junior suite for no additional cost which was great, although this was my first stay at The Square, so I don't know how the suite compares to a standard room. Friendly, helpful staff. Overall, it is a great place to stay.

There were partially empty bottles of water in the refrigerator/mini bar. I assumed they were left there by the previous occupants of the room and threw them away. There also was not a list of what the mini bar contained or the prices for those items that I could find. After my stay I was charged about $40 (us) and I am assuming this was due to the staff not checking what was used from the mini bar between stays. So check the mini bar when you check-in or you may end up paying for the previous occupant.

Helpfull and polite staff. Good location to visit the city.

Very small and noisy rooms. We woke up repeatedly in the night from cars traffic noise or police or ambulance sirens. Rooms are small it is difficult for two persons to pqck in the eoom at the same time.

The location only

At our arrival with 3 suite cases I asked for somebody to come and help at the front desk ,since on booking .come the square hotel is a 4 stars hotel and the minimum for this category is this service ,the answer was ..we do not have this service..I Was choked .the second day I asked a member of the staff this is how many stars hotel the answer was no stars because we are loosing our restaurant.then We had to begg a pair of slippers .so I think booking .com should be more careful . I already had exellant experiences with previous reservations but not this time .forgot to say that the rooms are tiny and small and we had to upgrade in order to be a bit more comfortable. Thank you for you concern and followup Janine

Square is all about Location, Location and Location.......no doubt one of the best locations in Copenhagen- opposite Stroget walking street and just around the corner you find Tivoli. The room rates reflect it's location, but not the standard of the rooms.. Value for money is only in the location which is very centralt for a family with small Childred

Room scould have been of higher standrad considering the price, no refrigerator in the room and ac was not working well