Hotel Alisei  

=Close to fascilities

Excellent location with just the right amount of amenities. Quality of the food was good however, it was a bit limited. It is a rare combination of a hotel, villa, condo apartament and it gives you a little bit of all of them. We spent a lot of time by the terraza as it was relaxing and the view was great.

The parking was a bit small for the many cars in it and there was no clear method to guide guest to the different activities in town or the beaches.

Hotel was nice but too expensive for the quality

Lots of stuff broken in the room and it was a struggle to get the staff to react to and fix what was broken. Ext bedroom door wouldn't open and after repaired wouldn't close. Shower head broken and sprayed all over the restroom. Shower head hose burst and staff didn't react to request to repair so it remained broken the entire trip. Dvd player not working. Breakfest included bet was so bad that we passed it up. Toaster in restaurant broken which staff again failed to replace. Staff in restaurant un friendly especially those preparing food. Also having problems with the hotel over billing my credit card for $184.00 a night when quoted $180.00 which in itself was way to expensive for the quality of the hotel.

There is really nothing negative apart form below. It is run well, very clean, offers leisure time if one wants (that was my aim and I got it) it has a very good restaurant only at breakfast, perhaps some varieties could do. In all, very good hotel and spa, used it as well

Perhaps you shall change the TV channels, some additional channels in English and BBC Europe would be fine. Also, a larger TY set could do. Rest is fine, nice and very well set up.

The service and staff were amazing. My mom was sick when we checked into the hotel and she wanted to order chicken noodle soup. Although it was not on the menu the restaurant staff made her the soup and it immediately brought it to our room. The spa was beautiful, affordable and professional. We had such a wonderful time at this hotel that we extended our stay by double the time. We are accostom to staying at ritz Carlton and the four seasons and we were pleasantly surprised by how comparable this Hotel was to those. The rooms are clean and new, the grounds are perfectly manicured, the restaurant has a huge variety of delicious, fresh food. And the service is comparable to the breakers palm beach. Just 5 star all the way for a fraction of the cost.

Très calme, proche de la plage, appartement très propre, quasi neuf et bien équipé, personnel sympa.

Ein sehr gutes Hotel in sehr guter Lage, schöne , gepflegte App. Mit gutem Blick auf Pool und Meer, sehr freundlicher Service und eine sehr gute und hygienische Küche. Erst als wir außerhlab gegessen haben, hatten wir leichte Magen-Darmprobleme.

Los apartamentos estaban muy bien, amplios, limpios y confortables

Tal vez encontré el precio algo elevado acorde con su calidad, el bufet desayuno tendria que mejorar bastante al igual que el personal y yo le doy mucha importancia e este concepto en un hotel

L'endroit, les jardins, et le bon petit-déjeuner.

Very pleased!

Me gusto su diseno, y distribucion, el ambiente de la piscina, la cercania a la playa, el buen mantenimiento. Realmente funciono para lo que queria, una escapada de fin de semana de relaxx. Su ubicacion, muy cerca de lugares donde comer y bailar en las noches.

El personal de la recepcion es muy profesional y muy amable, consiguen hacer que uno se sienta atendido, pero el espacio fisico donde se encuentra es muy inhospito, las cosas se resuelven a travez de una ventana, como si fuera una oficina publica. Deberian cambiarla a un ambiente mas agradable.

In het weekeind was het iets drukker, maar voor de rest was het stil. Een goeie plaats om Samana te ontdekken. Het heeft een restaurant en ook in de plaats zelf waren veel restaurants

La limpieza y la ubicación en Las Terrenas

Pésimo tv y sistema de cable; deficiente en servicio de internet; lenta respuesta a solicitud de servicio (por ejemplo, al pedir ver que sucedía con tv y cable)