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Edificio Residencial Tp Matilde . Calle República del Líbano esq Ave. Padre Ramon Dubert, Jardines Metropolitanos, 51000 Santiago de los Caballeros, Dominican Republic – Show map
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16 properties in Santiago de los Caballeros
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38 verified reviews
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Apartahotel Jardines Metropolitanos's staff speaks: Spanish, English
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Pool Table, Darts
Food & Drink
Breakfast in the Room
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Grocery Deliveries, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Private Check-in/Check-out, Shared Lounge/TV Area, Laundry, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, VIP Room Facilities
Newspapers, Safe, Convenience Store (on site), Non-smoking Rooms, Family Rooms, All Spaces Non-Smoking (public and private), Air Conditioning
1:00 PM - 2:00 PM
1:00 PM - 2:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 36 reviews
Value for money
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Staff. .staff. .staff. .one of the best people on earth that I have met
Entry and exit is a little pain if you go out late in night WiFi is not reliable on top floor
The staff (the owner) and the excellent service they always gave.
Staff was incredibly friendly and helpful
Accommodations were ok but need updating. Very noisy area specially on weekends
Manager was very helpful and always there if you needed something
The people who work here were excellent. Very friendly and accomodating. Will def stay there again.
Only complaint is the location is not the best but ok and in my room there were some tiny tiny little ants running around.
Good value for money Room was massive Franck was extremely attentive, and went out of his way to make sure I had everything I needed. He got a friend to bring me to the bank and supermarket at night, and sent my passport to Santo Domingo after I left it in the hotel. It was overall an excellent experience
The price was my biggest consideration when booking this property. The place was a good value for the cost with very good a/c and overhead fan. Breakfast was included and you pre order the before. They no longer bring to your room but they have bright breakfast nook on the 2nd floor with a good view of the mountains.
Third floor walkup with many steps so if you have bad knees you might want to avoid this one.
Not a ritzy place. But worth the money. If you go out often and need clean sheets, bed, towels, air conditioning, and a free breakfast in the morning this is for you.
My only wish was that my room had a sofa. Other than that I have no complaints about this place. Only those that want 5 star accommodations but are so cheap to spend the money would complain.
The free breakfast in the morning and the daily room cleaning.
Maybe have a stove
Frank is great host.
The deception: there are no balconies, no microwave, no kitchenette, kitchen equipment, pots, cutlery, plates, no hot water
Location is close to Caribe Bus tours, shopping markets and fast foods (KFC, McDonalds etc.
While security is necessary, the requirement to surrender your room keys, to ring the bell after midnight is big turn-off. One night we rang the bell for an extended period but no one answered forcing us to call and hope someone answer. Another night we went to get our car from the gated garage and there was a chain rapped around another gate that led from the hotel stairs to the garage where the car was parked. It's a good thing the chain didn't have a lock on it. We also felt as if we were being hostage and at the mercy of hotel staff to let us out of the hotel (the main door was locked during our stay and in order to get out we had to requests staff's assistance.
Breakfast personally prepared in the morning. Friendly owner. Great location.
There is a metal gate as a front door. You cannot come in and out as you please, someone has to actually come open the door for you. You cannot bring whoever you want inside. The owner needs to approve even if you paid for double occupancy. The Air Conditioner does not work 12 hours out of the day. Even when it does work it barely cools the room 5 degrees. The wifi does not work, at least not in my room. The shower head was broken, barely any water coming out. You have to climb stairs as high as 5 floors depending on where your room is. If you like restrictions and just basically use this place to sleep at night it will be fine. But for the money there are better choices in Santiago with much easier access, less restrictions and working air conditioner/wifi/shower.
The family feeling, you dont feel like just another guest. The breakfast is delicious ,the airconditioning works great when its on.
That the turn the air off from 11am till like 6pm. That there is no elevator.
-The host makes you feel more like you are staying at a family member or a friend's house than a paying customer. He (Franck) is a very nice and accommodating person -Free wired internet
Wi-fi in room is a bit weak No elevator, (but he is planning to one in the near future)
Location. Staff. Price. Room size. Secure parking.
Hotel map location is not it's true location. Site and hotel need to correct this error!!! No Wi-Fi in room. The cook needs to be trained.
The administrator Frank was very accommodating and friendly. He made you feel like a family member or long time friend rather than a paying quest.
Not much really. Although there is a kitchen in the apartment there was not any cooking facility nor microwave. In saying this Frank would willingly prepare almost any meal providing you asked in advance.
The staff, very clean, and breakfast.
Breakfast delivered to your room every morning...cooked exactly like you wanted... Frank is an awesome host
Internet speed and connection...very slow by todays standards...but Frank is working on it
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