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Newest reviews for Hotel Arena Dorada

  • Anonymous
      United States of America
    April 20, 2014

    The location was good for those who want a quiet, tranquil, even family or couples oriented spot right on the beach. The pool and facilities were clean and well maintained, as was the room and its sizable private balcony.

    Some people who worked there were very friendly, while other were either not so bright or outright rude/unhelpful. The worst service was from those in the dinner restaurant on the beach and those servicing the breakfast area. If there was wifi included, it wasn't offered to us upon arrival. It was only available in the check-in area and not the rooms.

    8.8

  • Robert
      Dominican Republic
    April 9, 2014

    The staff was excellent and went out of their way to help you.

    We travel quite frequently and the mattresses and beds were the most uncomfortable we have ever tried to sleep on. It was like you were sleeping on box springs without the mattress.

    7.9

  • Anonymous
      Sweden
    March 11, 2014

    Outstanding, seemingly endless beach just outside the door, awesome for morning/evening walks. Hotel personnel very friendly, armed guard at the hotel gate(!), room and bathroom were clean, with no signs of for instance mould. 3 months in the caribbian, this was one of the best experiences (Samana / Las Terrenas)!

    Not really walking distance into Las Terrena, although a taxi ride isn't really a big financial issue. A bit too calm for a young couple maybe since the restaurants along the beach are tranquile to say the least.. Not the most exciting hotel breakfast.

    7.9

  • Patricia
      United States of America
    February 23, 2014

    The staff at this hotel was very helpful. Everyone was very attentive to our needs. The place was immaculately clean and the beach was stunning.

    The beds are very firm/hard. They need to make an investment in new comfortable beds.

    8.3

  • Anonymous
      Japan
    January 7, 2014

    Outdoor shower,swimming pool.

    All the time we needed to make a call to the reception for requesting bed making,towels,shampoo, or things what guest room has to have.Hotel staff seemed very amateur when they dealt with customers. Overall,we do not like the customer service they offered. The room is very small,we could hear all the time the next door's voice and TV sound clearly thus we could not have relaxed vacation at all.

    5

  • Alan
      South Africa
    January 3, 2014

    Great position, fantastic staff, as the hotel has only recently re-opened they are doing a great job......given another couple of months it will be a very special spot.

    Some improvements still needed......particularly the hot water supply which was intermittent

    7.9

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