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Hotel Conde de Penalba
El Conde esq. Arzobispo Meriño #111 Zona Colonial, Zona Colonial, 00000 Santo Domingo – Show map
Excellent location – rated 9.7/10! (score from 159 reviews)
Rated by guests after their stay at Hotel Conde de Penalba.
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6 Reasons to Choose Hotel Conde de Penalba
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108 properties in Santo Domingo
Including hotels, apartments, villas and more.
159 verified reviews
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Hotel Conde de Penalba's staff speak: French, Spanish, English
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Food & Drink
Restaurant, Bar, Restaurant With Dining Menu
Free! WiFi is available in all areas and is free of charge.
Wired internet is available in the business center and costs USD 2 per 30 minutes.
Public parking is available at a location nearby (reservation is not needed) and charges apply.
Room Service, 24-Hour Front Desk, Currency Exchange, Tour Desk, Laundry, Ironing Service, Fax/Photocopying
Safe, Non-smoking Rooms, Air Conditioning
French, Spanish, English
From 1:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 9 years stay free of charge when using existing beds.
Cribs are not available.
One older child or adult is charged USD 10 per person per night when using existing beds.
The maximum number of extra beds in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hotel Conde de Penalba accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Ideal Alternatives for You
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Based on 159 reviews
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Old town quaintness of hotel felt safe in old town loved the balcony loved the stocked mini fridge appreciated the helpfulness of the staff liked having the cafe right there
water unsafe to drink - had to buy bottled noise so many people after you to buy their wares
The hotel staff was wonderful and great food in the restaurant. The rooms are neat and clean and the wife service was excellent!
the personnel are very friendly
no internet, nobody tell us that when its closed at night where is the open door located
That my shower room had a bath. The old fashioned style of the building.
That my room had no outside window, only one onto the stairwell.
Excellent service; professional, courteous and friendly staff in both the hotel and the restaurant. Food was good. Location is unparrelled. Rooms are comfortable, charming, and modern.
Some construction outside might bother light sleepers, although I slept fine.
I just left yesterday. This was my second time staying here in the past 6 months. I couldn't have picked a better place. A confirmation was sent the day before and I was asked whether I needed someone to pick me up. I agreed and the guy was right on-time and I didn't have to look for him. I then quickly settled into my hotel. I always feel safe here and it is in the perfect spot. The hotel is clean....and when there is room, there is flexibility with stays. The staff is very accommodating. I feel very safe here despite the chaos of Conde at times... Let me not forget the wonderful restaurant and the beautiful tree that surrounds it. I'll hopefully be back in a few months. :)
The streets around the area were amidst construction
The helpfulness of the staff and the balcony overlooking the plaza.
Great location opposite the first church of the Americas and close to tourist sites and excellent restaurants and bars. Rooms were good size and comfortable. Reception staff were very helpful.
Had fridge but it was locked and could not use to put in your own food.
our host, noury, was exceptional and the rooms were beautiful.
Best Location in the colonial zone.
I like the location of the hotel very much, it was close to everything, and anything we need was at our reach. The security of the Hotel was very good and helpful.
The only thing i did not like was that the cross street was under construction and was very uncomfortable to get there by car. We had to park three blocks away.
Location was ideal. I arrived not feeling well, the man on the reception was so helpful, he even pulled the bedding down for me, and wanted to call a doctor. We stayed 3 days all the staff were helpful.
The Reception was on the 1st floor of 3 floors with no lift. Not a hotel if you have heavy bags. The bath was very small and needed renovation.The road beside the hotel was under construction, so machinery started early. Also being in the main street worth it for location.
Sitting at an outdoor table of the hotel's cafe enjoying breakfast and mango juice every morning as the colour and vibrancy of Santo Domingo unfolded in the Parque Colon(with the Americas' oldest cathedral as the backdrop) is one of travel's more unforgettable experiences. (Late at night, we would repeat the experience, this time from our room balcony with a bottle of the fine local rum) A special commendation for Nuria on reception who, unlike some of her male counterparts, was only too happy to help you find cheaper alternatives to the expensive tourist taxis on the street outside.
The assistance by Nouri The German speaking guide hired for friends The feel at home"
To put underground the electrical system in the OLD Colonial Town area, streets are thorn apart during high season next to the hotel. This will be until June 2014...
staff are very helpful.
nothing to say
Very good location
it doesn't worth lts price. The habitation was very tiny without any windows going outside. I woke up with a huge coakroach in my sheets. Very noisy. I don't recommend it. La habitación muy pequeña, sin ventana hasta a fuera. Me levante con una cucaracha gigantesca en mi sabana. Muy ruidoso. No lo recomiendo. No vale su precio
Location is very convenient next to the cathedral, and within walking distance to all attractions in the old town. Got the recommended room 302, nice view of Calle El Conde from the balcony.
No elevator (not a big problem for us, but can be a problem if you have lots of luggage)
The staff were very helpful and friendly. The location was wonderful, and I loved being right in the heart of the colonial section. It was great to walk around and take in the sights and historic buildings, museums, etc. It was good value. The restaurant downstairs was also nice, and very pleasant to enjoy a drink and watch the action in the park. Coffee was superb.
There were some issues with my reservation and the guaranteed room was not available so I was offered an internal room with no window for the first night. I was then switched to a balcony room for the second night (as per the reservation). I was compensated for the inconvenience, but it did tarnish the experience and the internal room was not a great place to be, even for a night. The bathrooms were basic, but everything was clean and in working order.
the location was great and the staff very helpful
the bathroom was´nt really clean as we arrived, but during our stay they made a good job
Great welcome,super friendly staff,perfect location for a short visit. Definitely recommend to anyone traveling to Santo Domingo.
Wifi working well in the rooms but not in the cafe downstairs.
Location is excellent in the middle of the old town. Hotel rooms are modest and quite not like in the pictures but they are OK and I dont think any other hotel in the neighbourhood has any better.
The location is unbeatable Very nice to have their own cafe downstairs on the square where you can have an evening drink (and charge to your room if you like) Only a 5-minute stroll with your bags to the ferry terminal for San Juan
Their cafe just doesn't do breakfast well at all. Avoid it
Location and rooms are good for the price.
At the end of my trip, I had a very bad poisoning, still have not figured out whether it was food or medication sold in dominican republic, however, I had it so bad, that I had lost conciousness in our room and fell right before checking out. My girlfriend who obviously got very scared and did not know what to do, because such things have never happened to us, as we are a very healthy couple, she naturally screamed for help, staff of the hotel, upon arrival, instead of calling the doctor or trying to console or help my girlfriend or try to revive me or at least see if I am breathing or not, they asked my girlfriend if she knows where my wallet and my credit card is, so they can charge us for the mini bar. Thankfully, I am a very healthy person and I had regained conciousness. Keep in mind, that during all that time, the staff had not even tried to call the doctor or try to bring me a glass of water. For this experience alone, I highly suggest to all western travellers who happen to care about their well being, DO NOT EVER STAY HERE! If you happen to have a heart attack or something of that sort, the staff will first and foremost, make sure that they charge your credit card for the mini bar, and even then, most likely they will not care to call you a doctor. THANKS A LOT! To the owner of this place, I highly suggest to train your staff in the matters of first aid and emergency response procedures, after all this is a business oriented in hospitality and people tend to have emergencies. My girlfriend mind you, could not stop crying for 3 days because she thought that she had almost lost me, partially due to negligence of this staff.
The room was beautiful with a great balcony overlooking Colón square. It was a large, high-celing room, with confortable beds and a very good shower (good temperature and good presure). The restaurant/café on the bottow floor is basic but quite good and very decently priced. Everyone working here, from the receptionist to the waiters in the café were extremly friendly and helpful. Very highly recomended. Maria Clara, Brazil
the location is the absolute best..the hotel is in the center of zona colonial,the hotel is charming with unique artwork and high end spanish baroque style..the linens,the bed,the television,water pressure and AC..everything worked..There is wonderful restaurant downstairs for meals but you are very close to hundreds of local restaurants as well.the hotel is also very secure with 24 security and front desk staff on duty.
there are no elevators so if you have problems with stairs please request a low floor
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