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Catedral Primada de America (0.1 miles)
Show map Hotel Conde de Penalba

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Newest reviews for Hotel Conde de Penalba

  • Roxanne
      United States of America
    August 12, 2014

    Old town quaintness of hotel felt safe in old town loved the balcony loved the stocked mini fridge appreciated the helpfulness of the staff liked having the cafe right there

    water unsafe to drink - had to buy bottled noise so many people after you to buy their wares

    8.8

  • Aaron
      United States of America
    July 15, 2014

    The hotel staff was wonderful and great food in the restaurant. The rooms are neat and clean and the wife service was excellent!

    10

  • Dora
      Haiti
    June 24, 2014

    the personnel are very friendly

    no internet, nobody tell us that when its closed at night where is the open door located

    7.5

  • Pauline
      Dominican Republic
    June 19, 2014

    That my shower room had a bath. The old fashioned style of the building.

    That my room had no outside window, only one onto the stairwell.

    7.9

  • Erin
      United States of America
    June 10, 2014

    Excellent service; professional, courteous and friendly staff in both the hotel and the restaurant. Food was good. Location is unparrelled. Rooms are comfortable, charming, and modern.

    Some construction outside might bother light sleepers, although I slept fine.

    9.2

  • Darryl
      United States of America
    May 27, 2014

    I just left yesterday. This was my second time staying here in the past 6 months. I couldn't have picked a better place. A confirmation was sent the day before and I was asked whether I needed someone to pick me up. I agreed and the guy was right on-time and I didn't have to look for him. I then quickly settled into my hotel. I always feel safe here and it is in the perfect spot. The hotel is clean....and when there is room, there is flexibility with stays. The staff is very accommodating. I feel very safe here despite the chaos of Conde at times... Let me not forget the wonderful restaurant and the beautiful tree that surrounds it. I'll hopefully be back in a few months. :)

    The streets around the area were amidst construction

    10

  • Virginia
      United States of America
    May 8, 2014

    The helpfulness of the staff and the balcony overlooking the plaza.

    9.6

  • Grace
      Australia
    April 23, 2014

    Great location opposite the first church of the Americas and close to tourist sites and excellent restaurants and bars. Rooms were good size and comfortable. Reception staff were very helpful.

    Had fridge but it was locked and could not use to put in your own food.

    8.3

  • Gabrielle
      United States of America
    April 15, 2014

    our host, noury, was exceptional and the rooms were beautiful.

    10

  • Anonymous
      United States of America
    April 11, 2014

    Best Location in the colonial zone.

    8.8

  • Maria
      United States of America
    April 2, 2014

    I like the location of the hotel very much, it was close to everything, and anything we need was at our reach. The security of the Hotel was very good and helpful.

    The only thing i did not like was that the cross street was under construction and was very uncomfortable to get there by car. We had to park three blocks away.

    8.3

  • Michael
      Australia
    March 21, 2014

    Location was ideal. I arrived not feeling well, the man on the reception was so helpful, he even pulled the bedding down for me, and wanted to call a doctor. We stayed 3 days all the staff were helpful.

    The Reception was on the 1st floor of 3 floors with no lift. Not a hotel if you have heavy bags. The bath was very small and needed renovation.The road beside the hotel was under construction, so machinery started early. Also being in the main street worth it for location.

    8.8

  • Trevor
      United Kingdom
    February 27, 2014

    Sitting at an outdoor table of the hotel's cafe enjoying breakfast and mango juice every morning as the colour and vibrancy of Santo Domingo unfolded in the Parque Colon(with the Americas' oldest cathedral as the backdrop) is one of travel's more unforgettable experiences. (Late at night, we would repeat the experience, this time from our room balcony with a bottle of the fine local rum) A special commendation for Nuria on reception who, unlike some of her male counterparts, was only too happy to help you find cheaper alternatives to the expensive tourist taxis on the street outside.

    10

  • Gilles
      Canada
    February 26, 2014

    The assistance by Nouri The German speaking guide hired for friends The feel at home"

    To put underground the electrical system in the OLD Colonial Town area, streets are thorn apart during high season next to the hotel. This will be until June 2014...

    9.6

  • Dongfeng
      China
    February 25, 2014

    staff are very helpful.

    nothing to say

    9.6

  • Aurelia
      Panama
    February 20, 2014

    Very good location

    it doesn't worth lts price. The habitation was very tiny without any windows going outside. I woke up with a huge coakroach in my sheets. Very noisy. I don't recommend it. La habitación muy pequeña, sin ventana hasta a fuera. Me levante con una cucaracha gigantesca en mi sabana. Muy ruidoso. No lo recomiendo. No vale su precio

    3.8

  • Anonymous
      United States of America
    January 29, 2014

    Location is very convenient next to the cathedral, and within walking distance to all attractions in the old town. Got the recommended room 302, nice view of Calle El Conde from the balcony.

    No elevator (not a big problem for us, but can be a problem if you have lots of luggage)

    9.6

  • Anonymous
      United States of America
    January 25, 2014

    The staff were very helpful and friendly. The location was wonderful, and I loved being right in the heart of the colonial section. It was great to walk around and take in the sights and historic buildings, museums, etc. It was good value. The restaurant downstairs was also nice, and very pleasant to enjoy a drink and watch the action in the park. Coffee was superb.

    There were some issues with my reservation and the guaranteed room was not available so I was offered an internal room with no window for the first night. I was then switched to a balcony room for the second night (as per the reservation). I was compensated for the inconvenience, but it did tarnish the experience and the internal room was not a great place to be, even for a night. The bathrooms were basic, but everything was clean and in working order.

    6.3

  • Anonymous
      Germany
    January 20, 2014

    the location was great and the staff very helpful

    the bathroom was´nt really clean as we arrived, but during our stay they made a good job

    8.8

  • Anonymous
      South Africa
    January 10, 2014

    Great welcome,super friendly staff,perfect location for a short visit. Definitely recommend to anyone traveling to Santo Domingo.

    Wifi working well in the rooms but not in the cafe downstairs.

    9.6

  • Timo
      Finland
    December 31, 2013

    Location is excellent in the middle of the old town. Hotel rooms are modest and quite not like in the pictures but they are OK and I dont think any other hotel in the neighbourhood has any better.

    7.1

  • Kevin
      Australia
    December 28, 2013

    The location is unbeatable Very nice to have their own cafe downstairs on the square where you can have an evening drink (and charge to your room if you like) Only a 5-minute stroll with your bags to the ferry terminal for San Juan

    Their cafe just doesn't do breakfast well at all. Avoid it

    7.9

  • Maxim
      United States of America
    December 28, 2013

    Location and rooms are good for the price.

    At the end of my trip, I had a very bad poisoning, still have not figured out whether it was food or medication sold in dominican republic, however, I had it so bad, that I had lost conciousness in our room and fell right before checking out. My girlfriend who obviously got very scared and did not know what to do, because such things have never happened to us, as we are a very healthy couple, she naturally screamed for help, staff of the hotel, upon arrival, instead of calling the doctor or trying to console or help my girlfriend or try to revive me or at least see if I am breathing or not, they asked my girlfriend if she knows where my wallet and my credit card is, so they can charge us for the mini bar. Thankfully, I am a very healthy person and I had regained conciousness. Keep in mind, that during all that time, the staff had not even tried to call the doctor or try to bring me a glass of water. For this experience alone, I highly suggest to all western travellers who happen to care about their well being, DO NOT EVER STAY HERE! If you happen to have a heart attack or something of that sort, the staff will first and foremost, make sure that they charge your credit card for the mini bar, and even then, most likely they will not care to call you a doctor. THANKS A LOT! To the owner of this place, I highly suggest to train your staff in the matters of first aid and emergency response procedures, after all this is a business oriented in hospitality and people tend to have emergencies. My girlfriend mind you, could not stop crying for 3 days because she thought that she had almost lost me, partially due to negligence of this staff.

    5.8

  • Maria
      Brazil
    November 17, 2013

    The room was beautiful with a great balcony overlooking Colón square. It was a large, high-celing room, with confortable beds and a very good shower (good temperature and good presure). The restaurant/café on the bottow floor is basic but quite good and very decently priced. Everyone working here, from the receptionist to the waiters in the café were extremly friendly and helpful. Very highly recomended. Maria Clara, Brazil

    9.6

  • David
      United States of America
    November 14, 2013

    the location is the absolute best..the hotel is in the center of zona colonial,the hotel is charming with unique artwork and high end spanish baroque style..the linens,the bed,the television,water pressure and AC..everything worked..There is wonderful restaurant downstairs for meals but you are very close to hundreds of local restaurants as well.the hotel is also very secure with 24 security and front desk staff on duty.

    there are no elevators so if you have problems with stairs please request a low floor

    10

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