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Newest reviews for House Jardin Del Caribe

  • Wolfgang
      Germany
    March 21, 2014

    The friendliness of the staff and the relative proximity to the beach.

    The room is rather hot.

    9.6

  • Michael
      Canada
    February 20, 2014

    We really enjoyed our stay in this typical dominican hotel! We felt very welcomed by the manager, Marleny and she did everything so that our stay was enjoyable! We will be coming back in the future! Nice place to get the real dominican experience!

    8.3

  • Graham
      Dominican Republic
    February 19, 2014

    Value for money, friendly and efficient staff. Served its purpose.

    Car parking is NOT available on site. Separate location 50 yards down the road secured with a flimsy gate and cheap padlock. Road is in very poor condition even by DR standards.

    7.1

  • Jean
      France
    February 9, 2014

    Your staff is great, very very helpful and nice. Nice to have a night watchman, and the motorbike car park inside. Great staff!!!!!

    Flat nearly empty when we arrived, but the staff was great telling us to let them know what was needed, and they provided everything in minutes. Dogs in the street...not your fault, but not easy to sleep some nights. Fan too noisy to be used.

    7.5

  • Anonymous
      Dominican Republic
    January 24, 2014

    Very friendly and helpful owners and staff! Although the hotel is located quite far away from the beach, majority of other hotels, restaurants and bars, and there are not so many tourists in this area, for us it was ok, as we rented ATV's, and it took us only some 5 min to get to the beach and all the other places we wanted to get to. The rooms were cleaned every day. There was a supermarket nearby and also several fruit shops. The area was quite dark during the evenings, but on overall it seemed safe and locals were friendly. I would definitely recommend this place for travelling groups of friends, who are willing to see a bit more of local life, and maybe not so much for families with small children (due to the location - far from the beach).

    The staff did not speak English. Limited parking space.

    7.9

  • Serhiy
      United Kingdom
    January 20, 2014

    The staff tried to be helpful. The rooms were clean.

    1. The pictures do not reflect what you will see upon arrival. The reality is much grimmer - prepare yourself to be very flexible about the conditions or do not book. Also, the road in that street is not something you would be well advised to drive into unless it was a 4x4. 2. Upon arrival we were offered a room that did not match the description in the booking (no cooking facilities in the room, the room not overlooking the garden). After we complained they offered us a better room but only for 3 days, then we were asked to pay almost double the rate in order to stay there. We complained again and decided to leave 2 days earlier. We asked for a refund for these 2 days, since the owner was clearly at fault. This quickly deteriorated into a dispute that went on for the remainder of our stay there (6 nights). The owner used any pretext, however laughable, to not refund the money (e.g. the money is already in the bank and cannot be gotten back!, the site policy prevents us from refunding you, you take the other room instead and pay us extra because it is bigger than yours, etc.) and keep the conversation going till our stay ran its end. He finally said that he tried his "very best to accommodate all our requests" and the money was "absolutely non-refundable". 3. The cooking facilities offered were in the communal area in a tiny compartment right next to the desk on which staff manage bookings, there is very little room to do anything. The cleanliness of those cooking facilities is bad. 4. The staff do not speak English. Whatsoever. The only little help was another lady staying at the place at the time and Google Translate. Overall, the impression of the owner’s attitude is – they just haven't yet got to that level of thinking that good customer care wins one business and more profit in the long run even if you have to stretch a bit to cover for a fault at times. All they seemed to care for was the immediate profit, whatever the consequence.

    3.8

  • Lorna
      United States of America
    January 14, 2014

    Spartan, dated but clean. Hosts spoke no English totally misunderstood me

    Location was in run down and unattractive neighborhood. Dangerous at night: 1 yes 1 no. I needed to wait for my daughter on a nearby street corner. I had constant men being sure I would be all right

    6.5

  • Anonymous
      Dominican Republic
    November 28, 2013

    People where very friendly, 24 hours in service. Tried to fix upcoming problems as soon as possible.

    The 70 sm2 turned out to be max. 45 sm2. The full equiped kitchen had for 4 people 2 glasses, no coffee machine, for a toaster we had to ask, the refrigerater turned out to be a freezer. All our stuff was frozen over night.

    6.3

  • Richard
      Panama
    July 17, 2013

    it was wonderful !!!

    10

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