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Napolitano HotelAve. George Washington #51 Esq. El Numero, 3691 Santo Domingo (Show map)
Review score
Score from 55 reviews
Across the street from the Caribbean Sea and minutes from the commercial center of Santo Domingo, this hotel offers an on-site casino, relaxing spa services and a nightclub. Napolitano Hotel & Casino offers an outdoor pool surrounded by lounge chairs and umbrellas. After a busy day, guests can relax with a massage in the full-service spa or play a game of Black Jack in the casino. MINT nightclub at the Napolitano Casino is open 7 days a week and features great music. Guests will also enjoy live music every night in the Terrace Restaurant, which serves international cuisine. Hotel Rooms: 66
GeneralRestaurant, Bar, 24-Hour Front Desk, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Safe, Air Conditioning, Restaurant With Dining Menu, Snack Bar, Sun Terrace ActivitiesSpa , Massage, Outdoor Swimming Pool (all year) ServicesRoom Service, Meeting/Banquet Facilities, Hair/Beauty Salon, Honeymoon Suite, Currency Exchange, Car Rental, Fax/Photocopying, On-Site ATM Machine
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Total Hotel Score:6.9
Based on 55 reviews Guest reviews are written by our customers after their stay at Napolitano Hotel. |
Score breakdown
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Score filter |
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Sandeep
Solo traveler
SINGAPORE,
Singapore
July 11, 2011
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Proximity to Sea and view of Sea from the room. They have good breakfast. During the Night they play music in their restaurant which is too loudy and you can hear it in your room with all the windows closed. Moreover they have busy road just front of hotel on which traffic is going on 24hours. During the night, noise of this traffic also come inside room creating problem in sound sleep.
2 out of 2 people found this review helpful, did you?
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6.7 |
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Fredette
Solo traveler
vaudreuil-Dorion,
Canada
May 13, 2012
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The price , and the location The nathroom no hot water and taking a shower alll the water on the floor also one table light connct to the wrong side whould me on the same table than the telephone the tv vert old tv
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7.5 |
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Stanley
Group of friends
Bladensburg,
United States of America
May 10, 2012
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The room was nice pass key entry with safe box in room, nice elevators, nice bar and dinning area. Lobby small but nice with doorman. Good maid service The casino was still under contsruction, the water never got above luke warm, The closets were small and the view facing the ocean was ok but you were also facing the main highway, which the heavy traffic ran 24/7 hard to sleep.
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6.7 |
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Michel
Mature couple
Port au Prince,
Haiti
May 4, 2012
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The price and the kindness of the workers.
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6.3 |
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Mirian
Group of friends
new york, ny,
United States of America
March 16, 2012
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Very cozy , good service
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10 |
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George
Solo traveler
Live Oak,
United States of America
February 23, 2012
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Location. Hotel needs to be updated. Rooms and T.V. are run down. Lot's of noise.
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6 |
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Mariano
Mature couple
Brooklyn,
United States of America
February 8, 2012
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The bugs that bit us while we slept. The broken sewer under the elevator. The door next to the elevator, leading to the upper floor without a handled. the shower was consider clean maybe in a third world amosphere. Between the music noise coming from the second level ghetto sounding disco, and the bugs bites, cant say was was worse. Nothing at all.
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3.8 |
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Junior
Group of friends
Petion-Ville,
Haiti
November 23, 2011
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First all I was charming by the location and then the breakfast,the nightclub. That's it jr
1 out of 1 people found this review helpful, did you?
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5.5 |
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Shermila
Group of friends
Curacao,
Curaçao
November 20, 2011
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Breakfast and location
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7.1 |
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Altagracia
Mature couple
New York,
United States of America
September 18, 2011
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I really like the service and the kindly way i was treated by the hotel staff
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10 |
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Jeffrey
Solo traveler
boynton beach,
United States of America
August 29, 2011
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Nice ocean view from room. Overpriced. They also did not accept the paid reservation via Booking;com and made me pay separately , again. ! I will have to reserve someone"s charge as I believe I will be double charged by you and them. Too confusing.
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6.3 |
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Pedro
Solo traveler
Sto dgo,
Dominican Republic
July 31, 2011
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This is the 4th time I stayed in the napolitano and always like it because the location and the price of the hotel, but the service is so bad the people that work in from work and in the bar are always are hateful and angry, only one is sympathetic and is the doorman and some of the girls, the food is terribly bad, bad, I was to leave out food to eat because of the hotel could not eat I order a lobster altermidor and they gave me something else I tell the waiter that was not what I asked and did not even offered to change I hope they change because I like the hotel for its location and the terraza is very good
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5.8 |
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Dwight
Group of friends
Liberty Township,
United States of America
May 31, 2011
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The front desk staff and door man were great. They all were helpful and very friendly. Towels were old and were not readily available. Only one wash cloth per room. Cleaning staff never vacuumed the rooms. I am ont sure my sheets were changed every night. Got charged for room bar even when I never ate or drank from the bar.
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7.1 |
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Stefano
Young couple
Garbagnate Monstero,
Italy
April 30, 2011
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The position - internet wireless free in the swimming pool
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7.1 |
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Reginald
Solo traveler
Germantown,
United States of America
April 6, 2011
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Good location, private pool. Breakfast included. Disco on premises as well as restaurant on premises. Better security, more bilingual staff.
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8.3 |
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Miguel
Solo traveler
San German,
Puerto Rico
April 17, 2012
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Ubicacion Me asignaron el el piso #7 la primera noche no me la debieron de cobrar pues las camas eran un desatre, se hundian el colchon que al acostarse tocaba el piso. Soy hombre de negocio y necesitaba internet, y no funcionaba,la habitacion tenia fuerrte olor a polvo. Era una habitacion vieja a media noche tuve que bajar a lobby a quejarme y me iindicaron que al dia siguinete me cambiarian de habitacion a una remodelada. No me explico si tenia habitaciones remodeladas como fue posible que con una recervacion hecha con tiempo me dieran lo peor. No regreso alli, no hay excusa de que estaban en remodelacion mejor cierren teporamente y no pederan clientes como yo que viajo mensual a Santo Domingo. Decide quedarme en el Napolitano para ver la difrencia de los demas y ha sido el peor hasta el desayuno no fue el mejor. Claro al diaq siguinete me dieron una habitacion muy buena pero ya el dano me lo hiceron me hiceron peder una noche pues no pude dormir y eso afecto mi producion de trabajo al dia siguiente.
0 out of 1 people found this review helpful, did you?
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6.3 |
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Gilberto
Young couple
Panama,
Panama
April 15, 2012
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Su atencion y su ambiente y ubicasion sentrica ..
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10 |
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Gaetano
Solo traveler
portici,
Italy
April 11, 2012
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La vista Camera molto piccola. Il bagno privo di piani di appoggio
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4.6 |
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Antonio
Group of friends
Las Piedras,
Puerto Rico
February 14, 2012
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La ubicacion y la comida,los empleados muy atentos. Las alfonbras de los pasillos y q en las habitaciones no hay plancha.
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8.1 |
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Mirta
Group of friends
PANAMA,
Panama
February 9, 2012
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El hotel esta bien situado, su precio es bueno, el bufet desayuno excelente y sobre todo tiene un personal amable y respetuoso han hecho de nuestra corta estancia un lugar agradable y esperamos volver si dios no los permite. A pesar de que pasamos poco tiempo en el hotel ya que saliamos miy temprano y regresamos muy tarde no tenemos queja ninguna del hotel, solo que hubo un dia que no tuvimos agua, en la mañana, pero despues de alli todo muy bien. Gracias
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8.8 |
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Roselie
Mature couple
Sainte Rose,
Guadeloupe
February 3, 2012
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bien situé,hygiène correcte, personnel à l'écoute et serviable clim trop bruyante,non fonctionnement du casino,horaire du remplacement des serviettes à revoir
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7.9 |
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Salvador
Solo traveler
Ontinyent,
Spain
January 27, 2012
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El complejo de piscina, restaurante y terraza
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8.3 |
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Johannes
Mature couple
amsterdam,
Netherlands
January 12, 2012
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Uitzicht. Postzegel tv, koud water, slecht ontbijt.
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3.1 |
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Carlos
Solo traveler
Alcochete,
Portugal
December 10, 2011
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Localizaçao e internet sempre disponivel.
El precio. |
5 |
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Alexandra
Solo traveler
Saint Petersburg,
Russia
October 29, 2011
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El hotel esta en el malecon y tiene una vista bonita, que es importante porque Santo Domingo no tiene playas. Tambien la piscina en la terraza para tomar sol. El personal del hotel, especialmente los camareros, muy amables. De noche en el malecon se pone kisokos, cafe, musica en vivo, asisten gente local, es bueno para dar un paseo y conocer de la vida de los ciudadanos Las habitaciones son muy pequenas y viejas, oliendo a humedad. Varias veces durante mi estancia se danaba el tubo y no habia agua. Casi todas las noches en la terraza se pone musica en vivo hasta 1-2 de la madrugada y penetra en la habitacion como si la tocaran en la misma. Si viajan con los ninos, nunca se van a dormir. Si tiene problemas con sueno, evite el hotel. Los precios demasiado altos en el restaurante, el desayuno poco variado pero hay frutas.
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5.8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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