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Napolitano Hotel & CasinoAve. George Washington #51 Esq. El Numero, 3691 Santo Domingo (Show map) Review score 6.7 Score from 65 reviewsAcross the street from the Caribbean Sea and minutes from the commercial center of Santo Domingo, this hotel offers an on-site casino, relaxing spa services and a nightclub. Napolitano Hotel & Casino offers an outdoor pool surrounded by lounge chairs and umbrellas. After a busy day, guests can relax with a massage in the full-service spa or play a game of Black Jack in the casino. MINT nightclub at the Napolitano Casino is open 7 days a week and features great music. Guests will also enjoy live music every night in the Terrace Restaurant, which serves international cuisine. Hotel Rooms: 66
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Total Hotel Score:6.7
Based on 65 reviews Guest reviews are written by our customers after their stay at Napolitano Hotel & Casino. |
Score breakdown
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Score filter |
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Joseph
Solo traveler
GEORGETOWN,
Cayman Islands
December 31, 2010
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the music coming from the poolside , was very disturbing at nights ,,, cant sleep ..and ,, please dont touch the mini bar in your room .. its a killer !! very expensive ..
3 out of 3 people found this review helpful, did you?
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6.3 |
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Sandeep
Solo traveler
SINGAPORE,
Singapore
July 11, 2011
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Proximity to Sea and view of Sea from the room. They have good breakfast. During the Night they play music in their restaurant which is too loudy and you can hear it in your room with all the windows closed. Moreover they have busy road just front of hotel on which traffic is going on 24hours. During the night, noise of this traffic also come inside room creating problem in sound sleep.
2 out of 2 people found this review helpful, did you?
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6.7 |
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Anonymous
Young couple
Germany
January 18, 2011
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The best is the location in front of the sea, and for this reason the rate is a good deal. That it's no welcome drink e.g. a littlte bottle of water included in the price, they offer a bottle an the desk but you have to pay for this too, and the second thing is that for two people in the room they only serve two big towels and one small towel and no towel or something like that for bathroom's floor.
2 out of 2 people found this review helpful, did you?
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7.1 |
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Mariano
Mature couple
Brooklyn,
United States of America
February 8, 2012
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The bugs that bit us while we slept. The broken sewer under the elevator. The door next to the elevator, leading to the upper floor without a handled. the shower was consider clean maybe in a third world amosphere. Between the music noise coming from the second level ghetto sounding disco, and the bugs bites, cant say was was worse. Nothing at all.
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3.8 |
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Junior
Group of friends
Petion-Ville,
Haiti
November 23, 2011
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First all I was charming by the location and then the breakfast,the nightclub. That's it jr
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5.5 |
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Shermila
Group of friends
Curacao,
Curaçao
November 20, 2011
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Breakfast and location
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7.1 |
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Altagracia
Mature couple
New York,
United States of America
September 18, 2011
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I really like the service and the kindly way i was treated by the hotel staff
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10 |
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Anonymous
Solo traveler
Trinidad and Tobago
September 2, 2011
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Friendly staff. Great room. Great view of the ocean and access to restuarants etc.
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10 |
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Jeffrey
Solo traveler
boynton beach,
United States of America
August 29, 2011
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Nice ocean view from room. Overpriced. They also did not accept the paid reservation via Booking;com and made me pay separately , again. ! I will have to reserve someone"s charge as I believe I will be double charged by you and them. Too confusing.
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6.3 |
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Anonymous
Solo traveler
Puerto Rico
August 15, 2011
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The hotel is central because it's in the same city, to meet a few days ... Hotel is old, and not a remodel
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7.9 |
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Pedro
Solo traveler
Sto dgo,
Dominican Republic
July 31, 2011
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This is the 4th time I stayed in the napolitano and always like it because the location and the price of the hotel, but the service is so bad the people that work in from work and in the bar are always are hateful and angry, only one is sympathetic and is the doorman and some of the girls, the food is terribly bad, bad, I was to leave out food to eat because of the hotel could not eat I order a lobster altermidor and they gave me something else I tell the waiter that was not what I asked and did not even offered to change I hope they change because I like the hotel for its location and the terraza is very good
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5.8 |
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Dwight
Group of friends
Liberty Township,
United States of America
May 31, 2011
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The front desk staff and door man were great. They all were helpful and very friendly. Towels were old and were not readily available. Only one wash cloth per room. Cleaning staff never vacuumed the rooms. I am ont sure my sheets were changed every night. Got charged for room bar even when I never ate or drank from the bar.
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7.1 |
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Stefano
Young couple
Garbagnate Monstero,
Italy
April 30, 2011
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The position - internet wireless free in the swimming pool
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7.1 |
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Reginald
Solo traveler
Germantown,
United States of America
April 6, 2011
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Good location, private pool. Breakfast included. Disco on premises as well as restaurant on premises. Better security, more bilingual staff.
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8.3 |
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Jean
Young couple
Havre de grace,
United States of America
March 14, 2011
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I basically like the all setthings nothing disrupted my feeling about staying overthere
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8.8 |
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Cecil
Mature couple
Curaçao,
Netherlands Antilles
February 24, 2011
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I reserves a superior room and got a standard room and what molested me more was that the person at the front desk lied to me. Next time I would like to get what I ordered.
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6.3 |
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Claude
Solo traveler
Repentigny Quebec,
Canada
February 1, 2011
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Very nice ambiance at the bar Good singer
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7.9 |
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Cecil
Mature couple
Curaçao,
Netherlands Antilles
January 26, 2011
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The thing I liked the most was the beatiful view I had on the ocean from my room and also the the sharpness of the porters. The fact that I had to do it without internet in my room in the seventh floor.
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9.2 |
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Anonymous
Solo traveler
United States of America
January 9, 2011
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Location...location...location,great ocean view from the windows, restaurant, spa, barber shop, nightclub, casino, pool, internet, programmable safe inside the closet, in other words you can find everything you may want in one place in a well designed building. The bathroom: sink was badly damaged, the toilet flooded and there was no hot water only lukewarm
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7.1 |
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Anonymous
Group of friends
United States of America
January 8, 2011
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The location was perfect, right on the promenade beside the sea. The staff was kind and made every effort to insure our comfort.
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8.3 |
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Anonymous
Group of friends
United Kingdom
January 4, 2011
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breakfast was good, location central to colonial zone, so could leave car secure and walk room pretty shabby for price, things falling off walls, no hot water and light bulbs missing in one of the rooms
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3.8 |
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Barry
Solo traveler
Waterford,
Ireland
December 23, 2010
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Breakfast good, staff pleasant Rooms r noisy (alongside main road), no internet in rooms (have to go to lobby for wiifi, no cable TV (just local + news channels, TV was also tiny tube type), pool small and no access on 2 days (1 no water, 2 private party), my room was very basic NOT superior as per booking
Did you find this review helpful?
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5.8 |
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Rafael
Family with young children
Emmen,
Netherlands
August 24, 2011
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Slecht, als ik ga betaen in de front desk, ik moet betalen kamer tips of tip room voor meer dan 100.00 hundred euro, 7,291.47 47 dominican pesos, plus 100.00 euro room charge(4,557.19) dominican pesos. Ongeveer hundred euro. Hoe kan dat? .Meer dan 200.00 hundred euro in room tips en belastting, dat is slecht omdat als ik de heb de kamer gererveerd ik weet niet over de legal tip voor de room. Ik weet altijd over de belasting dat is normal maar de ander 100.00 euro voor de room legal tip, is niet normal.
1 out of 1 people found this review helpful, did you?
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3.8 |
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Pierre
Solo traveler
ANS,
Belgium
July 2, 2011
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L"efficacité du personnel à tous les échelons et l'emplacement face à la mer mais aussi en ville sont les grand atouts de cet hotel.La terrasse avec piscine face à la mer est tres agréable.
1 out of 1 people found this review helpful, did you?
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9.2 |
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Antonio
Group of friends
Las Piedras,
Puerto Rico
February 14, 2012
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La ubicacion y la comida,los empleados muy atentos. Las alfonbras de los pasillos y q en las habitaciones no hay plancha.
Did you find this review helpful?
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8.1 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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