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Free WiFi Free parking

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Newest reviews for Boutique Hotel Palacio

  • Hans
      South Africa
    August 18, 2014

    The ambience of the place was lovely and it would have received top marks if....

    ...the aircon would have worked. Therefore and after a very late arrival (after midnight due to late flight) we had a very uncomfortable, humid and hot night in the room, with the result that even though we very tired couldn't really sleep.


  • Jennifer
      New Zealand
    July 20, 2014

    The staff were friendly and helpful. Particularly one gentleman who was security or maintenance. Our room, and the rest of the hotel were gorgeous. Great location, too.

    There was a water leak in the room which wasn't dealt with properly.


  • Anonymous
      United States of America
    June 1, 2014

    Colonial style and atmosphere. The rooms were large and unique. Bathrooms were modern and comfortable.


  • Catherine
      United States of America
    May 15, 2014

    beautiful architecture great wifi everywhere super clean

    gym needs light


  • Sandra
      United States of America
    May 12, 2014

    Architecture, character, staff



  • Gina
      United States of America
    May 9, 2014

    Really, everything about the hotel. Unfortunately there was a lot of street construction which made the local shops more difficult to access.


  • Barbara
      United States of America
    April 18, 2014

    The staff was very accommodating. We arrive late because of travel and the doorman walked with us to a nearby restaurant so we would not get lost looking for it. We never had a problem or question they could not answer or a request they would not try to accomplish.

    The restaurant within the hotel did not have a menu in English, so we unknowingly ordered a cold plate when we were looking for a nice hot meal our last night there. Except for the exceptional breakfast the other meals at the hotel restaurant are hardly attended, and that should have told us something.


  • Arne
    April 18, 2014

    The boutique hotel has a good location in the central part of the colonial sector. Walking distance to restaurants and historic places. The historic feel of the place is nice.

    Access is not well controlled.


  • Ian
      United Kingdom
    April 2, 2014

    Laundry services were the only poor service at this hotel

    Very slow , and not completed


  • Michele
    March 23, 2014

    The room was good, and the staff was very gentle

    The WIFI is not very powerful in the room.


  • Martha
      United States of America
    March 23, 2014

    The Hotel Palacio is a wonderful botique hotel in the Zona Colonial area of Santo Domingo. Easy walking distance to various sites and restaurants within the Zona Colonial. The rooms are nicely appointed, clean, modern and roomy. The staff is incredibly nice, customer service oriented, and knowledgeable regarding travelers needs and concerns. We anticipate our return to the Hotel Palacio next year.


  • Donna
      United States of America
    March 23, 2014



  • Anonymous
      United States of America
    March 15, 2014

    Friendly staff, great location and terrace pool

    Wifi not accessible in the room


  • Jamila
      United States of America
    February 20, 2014

    Extremely Clean, Architecturally Wonderful - layout captured the local flair. Private and semi-private terraces were great to hang out. Staff was responsive and immediately resolved our needs for booking external activities. Location was very convenient/central and put everything in a short walk.


  • Peter
    February 16, 2014

    Very cosy hotel with a great location! Kind and helpful staff!

    Didn't have any bad experiences with this hotel. But a more smooth login to the Wifi could be considered, so it isn't necessary to log on every time you want to use it with your advice.


  • Charles
      United States of America
    February 2, 2014

    All staff were extremely friendly and helpful. Everyone went out of their way to assist us with all our needs.

    The mattresses could use an update - a little tired...


  • Glenn
    January 31, 2014

    Great location in old town of Santo Domingo. Best breakfast in 2 weeks in DR. Very professional


  • Mitchell
      United States of America
    January 24, 2014

    Spacious room, excellent wifi in some rooms.

    Unfriendly and discourteous staff, especially at reception. Mediocre breakfast.


  • Philippe
    January 14, 2014

    I particularly liked the central location and the charm of an old, but well maintained building.


  • Tanya
    January 11, 2014

    The location was excellent, right in the colonial center, walking distance to all sights, restaurants& shops. The staff was friendly, helpful & spoke English. The rooms were big, comfortable, stylish and clean. The pool was nice. Included breakfast and restaurant was excellent. We loved this place! If my family ever returns to Santo Domingo we will definitely stay here. Excellent value.


  • Anonymous
    January 6, 2014

    The atmosphere was wonderful, location excellent. Everyone was really helpful. Breakfast was great. Really enjoyed experience.



  • Anonymous
    January 5, 2014

    Elegant Clean Central position

    Awful breackfast Front desk staff not friendly and helpful Too expensive


  • Curious101
    December 27, 2013

    the character of the hotel, the location, the friendly staff, the comfortable bed, the spacious washoom

    party by local people during Xmas at hotel. The hotel should not host for the sake of all the guests' good night sleep.


  • Anonymous
      United States of America
    December 21, 2013

    great location in the heart of the historic zone, clean, great coffee always availible, helpful staff.

    over priced, no large garofon of drinking water provided in the room. for 150 usd a nite including taxes they could have provided some type of breakfast which would have created better value.


  • Emil
      Czech Republic
    October 10, 2013

    The location of the hotel is excellent and the historical significance of the building makes the experience even better.

    It would've have been nice if the gym had more modern equipment or a set of free weights.


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