Hotel Plaza Naco    

La ubicacion y que es un hotel muy limpio.

El precio total que nos dio booking conl o que pagamos en el hotel no tuvo nada que ver. Nos cobraron a parte del precio total de booking, los impuestos y el servicio, total un 28% mas. Nos cambiaron 3 veces de habitacion, por que no estaban acondicionadas con los servicios que se supone que debe tener ese hotel, no funcionaba el telefono, el mando a distancia, la cisterna del bano y se despego y cayo la cortina, un desastre vaya!!! Las doce de la noche y todavia en recepcion con cambio de habitacion. Y a las 6 am, arriba!!! Con reuniones. Conclusion: desastroso y me enganaron el precio. Nunca me habia pasado, y reservo casi siempre con booking.

La atencion de su personal es exelente la limpieza muy buena,

la ubicacion es muy buena si vas de compras o por negocios, no si vas de turismo. buena atencion y buen desayuno. habitacion amplia y camas comodas. personal muy atento

la piscina es muy pequeña y esta un poco reirado del centro, los taxis a las afueras del hotel cobran un precio que desde mi punto de vista es exagerado.

La ubicacion es excelente, para negocios se encuentra en la zona comercial y de oficinas a porca distancia de centros comerciales y restaurants. El desayuno es variado y la atencion del personal excelente.

Un poco lejos del centro historico.

It doenst look like the pictures on the web hotel is very old and not comfortable it deserves only 2 stars instead of 4 stars on the net. expected a good 4 star hotel but it vas very disappointing. taxi services are appointed to very cheap services of friends of employees in the hotel with broke cars. instead of professional taxi service with good cars and not overcharging and knowing the routes

I like location, nearby to everything. Affordable price and clean place. Staff very friendly.

I thought the staff made the hotel. Staff was outstanding. I only speak English they done everything to make sure they understood my needs.

The friendliness of the staff and the cleanliness

All was okay

The location was suitable for me but there is also nice restaurants and bars in the area. There was no gym in the hotel witch kind of pissed me off, but then I was told that I had access to a gym called Bodyshop thats located behind the hotel. Apparently it's probably the best gym in the country, it was an amazing gym, huge. The rooms are nice, apparently they were remodelled, still some things could be improved (the curtains had a velcro and kept coming off, mattress was very uncomfortable). Breakfast was also good with plenty of choice. Free internet is great since most of the 5 star hotels in the capital still charge you for it.

Some staff seemed to be incompetent. When I arrived I was just given the room key by a very rude employee and asked for a document to take a copy (his name was Cruz). To my surprise the full stay was charged the next day. I booked 12 days and they charged me 13, thank god there in internet nowadays and I could check my credit card movements. I didn't have the phone open for external phone calls, when I asked why they said because I didn't open an account with my credit card or paid a deposit, explaining how stupid that was since they charge me in advance with my credit card details, they promptly apologised and open the phone line. The airco did crazy noises. The restaurant was not that great, again with some incompetence, I asked for a dish that consisted of a pasta with chicken and vegetables. They forget to put the chicken. When I complain they took it back and put the chicken, I would prefer they didn't, it was crap. Not all the staff was incompetent or rude, most of them were really nice like most people in dr, but I must say during the time spent in the dr the only people I met that were obnoxious and rude were employes of this Hotel, beginning with Mr. Cruz in the reception.

Parking gratis Wifi gratis

Pulizia del bagno assolutamente da migliorare

óTima localização para negócios, possui um ponto de táxi 24 horas anexo. Os quartos são confortaveis e espaçosos.

O restaurante apesar da ótima qualidade da comida, não possuia alguns dos pratos que estavam no cardapio.

Pool small

Quarto muito espaçoso bem confortável.

Tem um cheiro de mofo nos corredores e no Hall de entrada insuportável.

Nulla, posso dire tranquillamente con coscienza ORRENDO sotto tutti i punti di vista.

Breakfast

Room Noise from air conditioned Too much room noise from outside

Bed was good and breakfast improved from last year. Wifi = very good

Bath tub door, should cover the whole tub, water go over the floor.

Os quartos são amplos e confortáveis. Os funcionários são prestativos. Tem um ponto de taxi em frente conveniado ao hotel o que facilita muito a locomoção e é mais seguro. O café da manhã é muito bom e com variedade. O restaurante do hotel também oferece ótima comida. A localização é boa porque tem vários restaurantes perto na Av. Lope de la Vega.

Só a internet que não funcionou um dia, mas logo foi arrumado.

Very friendly staff, great breakfast, clean and nicely decorated rooms. Nice bar with music downstairs. Beautiful art in the lobby.

The requested shuttle from the airport to the hotel didn't show up. The massage I booked was cancelled twice on the same day. It would have been better that the lady just told me not to book a massage.

la posizione centrale comoda

agencement de la suite

l'acceuil, la climatisation de la chambre, le petit dejeuner, cette méfiance envers le client, les taxes de sejour tres elevées,manque de professionalisme a l'acceui,l une impression de derranger, plaza naco plus jamais.........

They have an excellent customer service staff! Their breakfast that is included have a great variety of product to choose from, we love fresh juice!

The shower had a flood problem...thats the only problem that we encounter.

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