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George Washington Ave. 367, 769-2 Santo Domingo, Dominican Republic – Show map
Unfortunately it's not possible to make reservations for this hotel at this time.
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124 properties in Santo Domingo
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120 verified reviews
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Renaissance Santo Domingo Jaragua Hotel & Casino's staff speaks: English
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Outdoor Pool, Grounds
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Express Check-in/Check-out, ATM on site, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating
From 3:00 PM
Until 12:00 PM
Cards accepted at this property
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Based on 120 reviews
Value for money
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The cleanness and the comfort were exceptional. As for the breakfast was incomparably great. I like the fact that I can contemplate the Atlantic ocean as step outside of the lobby and in one of the rooms. I really believe that, Renaissance is one of the best for anyone to stay when visiting Santo Domingo.
We enjoyed the central location of the hotel as well as the beautiful view.
The hotel is very outdated and needs a face lift. Also the breakfast buffet is very overpriced.
The personnel was excellent
Need to be refurnished
Mostly everything about this hotel was good including the wifi! A little dated but this is being re-furnished as from next week closing for a year so I think when it re-opens it will be fantastic!
Had to pay for parking in the hotel and pay for wifi in the rooms if your not in a club class room. This is not as advertised!
The staff were very helpful when things went wrong and resolved the problems. The rooms are excellent with a sea view.
The wifi is not good! I had three different floors and it was only slightly better the lower I got. Not good when you rely on internet in your room. I don't want to sit in the lobby all night for reliable connection! Would not let me upgrade my room because I had booked through Booking.com????? What is that about????
Bed was very comfortable, excellent
room had slightly moldy smell as if it had been closed for several days without the a/c running
I was wrongly charged for someone else's meal check.
An overall excellent hotel. I stayed once before in 2001. She's the Queen of Santo Domingo
Pool size. Some of the facilites were a little run down and in need of a renovation. I hear that this property will being getting an extensive face-lift coming in April (1yr).
The cleanliness of the rooms and the warm environment.
beautiful hotel, great location
nothing to complain about
location and pool
The beds were hard and very uncomfortable. The room was freezing so I shut off air and wanted to open a window for fresh air but couldn't. My husband and daughter ate chili dip and chips at the bar and got sick the next day.
Bad guest policy. No reason at all for a single guy to stay there. The only taxis allowed in front charge 2x as much, restaurants, food, casino, bar, stores, are all purposely designed to absolutely rip off guests, (16 oz bottle of water costs $4 when 10 times the amount in grocery store costs 1.50). location is too far to do anything about it so hotel takes cares complete advantage by ripping you off your whole stay and the rooms are too expensive for those games. grounds are too big and feel lost there. not authentic experience.
Overall a nice experience.
shower head was loose fitting and could not be aimed.
The staff was very attentive, polite, professional, and friendly. Very impressed with the customer service.
Staff are very friendly.
Need some change in the carpet.. does not smell good.
Rooms and hotel has a good size and it is well-lighted.
Bathroom need renovation Breakfast it is too expensive and too loud.
I enjoy the professionalism and bi lingual staff.
I did not like the overpriced taxis the hotel permit to linger out front.
excellent service. Polite. Clean. No noise . Would be glad to come back.
Staff very friendly and kind.
Lots of issues with the internet and the last day with the elevators.
I liked that it was good security presence, the breakfast and front desk staff was great nice and pleasant
The look of hotel, hotel was half being renovated, pool staff was not visible for service had to go look for them for bar service. Room towels had to call for face clothes directly after room was supposed to be cleaned. Need to change your guest visits policy
The staff are nice and treated us kindly. Good pool, good drinks and really nice spa area.
There is a casino on the hotel and there are lots of young prostitutes with old men in the hotel and pools area.
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