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Bavaro Beach, Bavaro, 23000 Punta Cana, Dominican Republic – Show map
Excellent location – rated 9/10! (score from 100 reviews)
Rated by guests after their stay at The Reserve at Paradisus Punta Cana - All Inclusive.
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100 verified reviews
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The Reserve at Paradisus Punta Cana - All Inclusive's staff speaks: French, Spanish, English, German
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BBQ Facilities, Outdoor Pool (all year), Grounds
Tennis Court, Golf Course (within 2 miles), Ping-Pong, Cycling, Diving, Horseback Riding, Snorkeling, Water Sports Facilities (on site), Sauna, Fitness Center, Solarium, Spa, Massage, Private Beach Area, Bikes Available (free), Game Room, Casino, Playground, Entertainment Staff, Nightclub/DJ, Kids' Club, Evening Entertainment
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant, Snack Bar
Room Service, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Private Check-in/Check-out, Lockers, Babysitting/Child Services, Laundry, Ironing Service, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Hair/Beauty Salon, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Family Rooms
French, Spanish, English, German
Based on 100 reviews
Value for money
Show reviews from:
Featuring 10 outdoor pools, plus a spa and health club, The Level at Melia Caribe Tropical is in Bávaro and also has 10 restaurants, 14 bars and 3 different buffets.
Score from 16 reviews Very good
On Bavaro Beach in the Dominican Republic's Punta Cana region, this all-inclusive resort is part of a select 2-hotel resort complex. It features 2 miles of private beach.
Score from 473 reviews Excellent
Overlooking one of Dominican Republic’s beaches, this family-friendly resort features the best casino around; nightlife entertainment, a Nicklaus designed golf course, and an astonishing full-service...
Score from 203 reviews Excellent
Offering a private beach and free Wi-Fi, this adults-only resort is in Higuey Bavaro in the Dominican Republic. Its elegant suites feature a flat-screen TV and a balcony with a hammock.
Score from 164 reviews Excellent
We loved the staff. Everyone was so friendly and worked hard to make our stay pleasurable. Special thanks to Nickel, our family concierge. He was awesome!
Wifi was spotty. Also, I would have liked some additional dining options between the end of lunch and the beginning of dinner.
This is the paradise! The room was like an apartman, big,clean and nice! The reserve was the most beautiful place I have evet seen, the pool area was so calm and nice with freandly and polite pool stuff. The restsurants were also good too, specialy the passion with shef has 8, yes 8 Michelin starts. Allthoe It's an allinclusive hotel, the stuff was nice and polite. Because of the bid size of the resort there were no crowded places with was so good. In the resort little white golfcars are taking you where ever You go on the amazing ways! The beach was clean, the water was clear, and the palms are nice. I highly recomand to everybody. Loved to stay there!
Our problem: - at the main reception the staff was very unprofessional and slow - the chinies restarunt was not a 5star hotels restaurant - the Wifi was not working good
The hotel is really pretty more than we were expecting. Nice barman at gabi beach.
The staff. They were not kind enough. We had a girl chasing us to become a member of the hotel ( it wasnt good considering that we were only for the weekend and we didnt have enough time). A girl try to sell us a tour and according to her there wasnt any availability to do the extream. At the end there was one but with a different company. The barman of the main lobby was rude.
Staff was friendly. I liked the casino.
No taxi drivers know this hotel. We paid twice to go to this hotel. First taxi dropped us off at the wrong place so we had to pay again to get to the right one. Food was aweful.
Great location and beautiful beach area. We had friends staying at another resort and it wasn't anywhere near as nice as ours. It was like it was another world all together
Food was good, but not many local options which we wanted more than hamburgers . You could hear a lot of noise when inside your room, but it was nice enough it didn't matter
We loved the place! It's only a 10 minutes walk to the beach and the gardens are very beautiful. We liked all the restaurants only the mexican (Mole) not that much. The staff on the beach and pool is very fun and always friendly! They make you feel like home. An advice: be sure to go to a show at night, we loved the one of Michael Jackson!
In our opinion some of the staff is not enough competent for a 5* Resort! They should learn that a guest is going on holiday to relax and enjoy. Because of their disorganization we had some truble. It was a pitty...
The reserve was spacious, well kept, comfortable and safe. The staff went out of their to accommodate us. Beautiful setting, I plan on returning.
The food was just ok
Concierge and hostess at restaurants
Selection of food same food every day no buffet during lunch time also
Everything was just perfect!! The staff, the food, the beach, the activities. The rooms were extremely clean and everything worked perfectly. The reception is so great that it doesn´t even look like a reception. Definitely will be back!!!
Wifi reach wasn´t the best
Room cleanness, pool, comfortable environment.
Poor wifi connection, long wait for food/drink at the pool area.
the rooms are excellent. the food menu is wide, the food taste is very good. the resort is quite big and includes many facilities. the beach is clean and has perfect sand. the staff is numerous and very helpful.
poor Wi-Fi quality, unstable connection, low speed.
Communication Barrier!! Personal Concierge service Amenities Personal cell phone for family concierge
food was tolerable; not wonderful too much seaweed on the beach ocean water is not crystal clear Very difficult to get change made from anything higher than $ 10.00USD
Everything was fabulous!
The hotel was awesome! the service was great! we have our concierge, Diosmary and Rosemary who take care of all pur reservation including golf. The food was great and the restaurants were top tier. I absolutely love it!
Accomodation and location excellent. Staff: friendly. The concierge was excellent, she provided champain and balloons in the jacuzzie on his 60 brithday. The beach was clean; activities excellent. I would certainly go bach, but not at the Passion Restaurant.
Restaurant The Passion: The Food was disappointing. The 6 Stars Michellin from Martin Berasategui, was a fake they don't deserve a star at all. The food was not define at all, no explosion or any sensation of our pallatum. Vegetable was old and disapponting.The dessert was a disaster, a scope of Ice cream and a scoop of plain ice. The waiter was so friendly, this must have been a joke I guess, to look under the table while we were eating. We can compare the Michelin Stars, as we have been eaten in 3 stars Michelin Restaurant in the Netherlands Belgium and the UK. They were much better than the Passion.
Beautiful resort, staff is very friendly, buffets food was great, resort and room was also clean and comfortable.
Only enjoyed the food from the buffets, other restaurants where lacking in my opinion.
The Reserve used to be adults only. Now there were kids everywhere.
I liked most the staff. They are amazing. Our family concierge Sofia Paterninan was responsible for the success of our stay. She provided to our 3 year old boy a birthday party and when we got back to our room the jacuzzi was prepared for him with chocolate and balloons also on mothers day she surprised me with a flower decoration on jacuzzi. Definitely we felt special. Thanks Sofia. Thanks Reserve we will go back.
The offering of the melia pack otherwise the person who offered us was really nice and respected our preference.
Luxurious hotel with many good restaurants and very good food. Very nice and well cleaned rooms. The best all inclusive option i've ever experienced (no limits). Gardens very well maintained and beautiful. Very beautiful beach.
swimming pools designed for the families are to deep for small children (3 years), a main swimming pool has better approach for small kids. Inconvenience in segregating customers. Service wasn't the best - waited too long for many things.
We liked the massage on the beach
Theres alot of issues! Demanded to be paid in full within an hr of arrival, food awful, pushed for a presentation and was held for 4 hrs, got sick, waste of money!
very convenient for young children. staff is friendly. pool and beach are beautiful and well care for. Rooms are super clean.
Didn't love the food. there are many options and several restaurant. Good quality produce but poor cooking.
A beautiful place with goid service
The food wasn't great. We ate at passion twice and that was alright.
Many restaurants, comfortable pool
Too big, the reserve area far from beach, too little chairs in family area at the beach
The sales pitch
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