I didn't like the food, I think it should be better, more varied, and testier. I didn't eat much because of that (in my opinion) My family was there and my wife thinks the food is OK, not excellent, but OK. My daughters, didn't eat that much either. No much to drink, all the common drinks of other hotels were not available there. Other hotels in the area have an entirely open bar. One more thing, the air conditioner was not working properly when first stepped in the room, my wife and daughters couldn't stand that, finally after 3 hrs. problem was solved : ) and we slept comfortably. they have 3 amazing pools with 2 "Jacuzzi" but no bartender in the pools' bar. want a drink, climb outside the pool and get it : ( my family and I hated the show, they lack resources and female personnel, therefore the boys had to run an extra mile. One of the girls in the activity group was rude to my wife and discriminated her for being Dominican, all just because my wife was not in the mood for dance, luckily I was not near due to an indigestion that sent me to the bathroom behind the Italian restaurant. My daughters did enjoy the dance on the beach. This comment is not intended to hurt anybody, however, all of it is just for the hotel to improve instead. I really like the features and facilities. I, sincerely, hope you guys improve.
I love the family room, I was amazed by the clever usage of the space and the design. The second story room was surprisingly wide with a King bed. huge closet, dresser, and night tables as well. The illumination was the appropriate and the bathroom was simple, but pretty efficient and practical. All the facilities are really closed, giving you the impression you're in small location, but actually it is big, that's among the best features of this hotel, in my opinion. I had a problem having my credit card go through, the guy at the front desk was nice and patient (Anibal) Gregory, at the front desk, was also very diligent to have the air conditioner fixed.