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Hotel Cuenca

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Newest reviews for Casa de las Rosas

  • Curtis
      United States of America
    August 25, 2014

    Great, great staff. Incredibly accomodating. Wonderful little place to stay. They had great clean rooms, there were little conveniences that made the stay like a five star hotel, especially with the hot water bottles for you feet in bed at night. They know all the great places and recommended very, very good eating establishments. This place is a really fantastic!

    10

  • Maria
      France
    August 15, 2014

    The room was beautiful, and the staff was extremely helpful. Great quality for what we paid for.

    The Wi-Fi was a bit weak in the room (third floor), though it was great at the lobby.

    10

  • Anonymous
      United States of America
    July 31, 2014

    Wonderful continental sensibilities of Italian owner. Clean, romantic, great breakfast, nice amenities, good location, very comfortable.

    Classic colonial architecture around central courtyard/sitting room means sound carries easily. Very quiet at night, but early morning kitchen sounds echo throughout. This is common in many small hotels in Ecuador.

    7.9

  • Girish
      United States of America
    June 24, 2014

    Loved the management, they take good care of you!

    Location could be better, its a bit of a walk from the main tourist area and sights.

    9.2

  • Boris
      Switzerland
    June 22, 2014

    Very charming hotel. Our room was great, and we liked it so much. Also tea, cake and fruits at your disposal :)

    As others told, it's not very well signposted. It is located at left side of Manuel Vega in the middle between Gaspar Sangurima and Antonio Vega Muñoz (there is small tree growing in front of its entrance).

    9.6

  • Brittanie
      Ecuador
    June 16, 2014

    Very cozy and quaint. The breakfast was yummy and the staff was helpful and pleasant

    It was a bit noisy and not much hot water

    7.9

  • Michael
      United States of America
    June 5, 2014

    We liked some of the staff very much. The ladies in the kitchen were wonderful and Sonja was a delight. Breakfast was good and nicely served.

    We booked for 9 nights. We had our guaranteed reservation. The room we were given was the top floor and largest room. We were paying for a double. No one explained that our room was not available. We thought this was our room. After 6 nights we returned from dinner and the lobby was full of people and bags. We were told that we needed to change rooms because these people had a reservation. So did we but that did not make them move others for us upon our arrival. The room they moved us to had 3 pieces of furniture. Two beds and one chair. No table, no night stand, no shelfs to put any clothes. If you had a cup of coffee it had to be placed on the floor between sips. Very very poor furnishing of a room. If we had been given that room first we would have refused it and left. Horrible pillows in both rooms, windows with inadequate curtains leading to the hall which made the room much too bright at night. The bathroom had a window into the hall. Transom like window was always coming open so bathroom seems not as private as it should be. We would never stay there again. Very very disapointing. Why did they wait until 9 pm and in front of many people to tell us to move when they knew all week that we were going to have to move. Oh, by the way there is NO picture of the second room we were given on their website. Most of the pictures are of the room we were first given. Their most expensive accomodation, $120 per night they told us. Sad experience. We had two wonderful rooms in Quito, one for less than the $60 we paid for the awful Verde room. If you book look at the room first and ask if you will have that room the entire stay. Or better yet book elsewhere.

    4.2

  • Andre
      Bonaire St Eustatius and Saba
    May 20, 2014

    Very nice and spacious apartment, well designed. Good bed and bathroom. Located near the centre of the centre of Cuenca.

    Heating could be better

    9.2

  • Lourdes
      United States of America
    May 17, 2014

    This place is really beautiful and peaceful. The stuff and service is great and Lucia, the owner, is the sweetest and nicest hotel owner I have ever met. I loved this place!!!!

    9.6

  • Bronagh
      United Kingdom
    May 11, 2014

    Great value for money this is a little hidden gem and Diego and Flavio bent over backwards to make us feel at home. Flavio is also a guide which we highly recommend especially if you go to the National Park as it's easy to get lost there.

    No negative points.

    10

  • Bronagh
      United Kingdom
    May 11, 2014

    The staff were always very welcoming and helpful. Their restaurant recommendation was top notch and great value for money. They went out of their way to make us feel comfortable and we extended our stay due to this. Location was good very close to the market and not too far from the main square. Wifi worked in the room. Highly recommended.

    Nothing to report on the negative side.

    10

  • Anonymous
      United States of America
    May 3, 2014

    Beautiful place, staff,

    A little out of the way not near restuarants etc. long walk or taxi ride.

    9.6

  • Benjamin
      Germany
    April 21, 2014

    The owners are so nice, friendly and helpfull! The Breakfast is very good and the banana cake in the afternoon aswell! Our best Hotel in Ecuador!

    The walls and the ceiling are a little bit thin, you can hear peoples showering during your breakfast.

    9.6

  • Ruth
      Ecuador
    April 15, 2014

    The owner Lucia is a great host, so polite and nice. The good thing about this hotel is that you feel the owner cares about who you are and what you have to say. i will definitely go back.

    9.6

  • Alfredo
      Ecuador
    April 6, 2014

    Beautiful place and very clean, the owner and employees goes the extra mile to make sure the guest are happy.

    Nothing

    10

  • John
      United States of America
    March 16, 2014

    We loved the owners and the staff. They were the perfect hosts. They were very eager to please. The hotel was quaint, they kept the original architecture of the building. Breakfast was delicious every morning.

    Did not care for the street the hotel was in and WIFI was spotty at best. Beds were a little uncomfortable. That being said, I would stay here again

    8.3

  • Charles
      Australia
    March 15, 2014

    Breakfast magnificent safe location charming hostess Decore tasteful warm and welcoming . Hot water bottles on cool evening extra kindness .

    Nithing

    9.6

  • Heather
      Canada
    February 28, 2014

    The hotel is charming. The owner goes the extra mile to make sure her guests have everything they need to have a happy and comfortable stay. The breakfasts are delicious. The complimentary coffee and cakes make for a nice afternoon treat.

    Nothing

    10

  • Arlindo
      United States of America
    February 10, 2014

    wonderful people, beautiful place

    sound travels between floors

    9.6

  • Olivia
      United States of America
    February 8, 2014

    Very friendly and helpful staff. Beautiful room with nice touches, e.g. bath robes on the bed with rose petals and chocolates. Even the soap in the bathroom as in a rose bud. Excellent breakfast, with eggs made to order. Delicious, homemade cakes at breakfast and with tea in the afternoon. Parking available for $5/day at a nearby secure lot. Easy walking distance to some main plazas, a little farther (15 min) to river.

    Can be a little noisy depending on room, so ask for a quiet room.

    9.6

  • Elson
      Ecuador
    January 20, 2014

    Hemos sido excellentemente recibidos y atendidos.

    7.9

  • Anonymous
      United States of America
    January 9, 2014

    Very charming hotel with an excellent breakfast.

    The booking.com indicated that we were 1 person not 2 so I asked for a matrimonial bed to let them know. Upon check out they attempted to charge us for two rooms instead of one, even though we stayed in a room with 2 twin beds, 129.00 instead of 87.00.

    7.5

  • Caroline
      United States of America
    January 2, 2014

    The hospitality and the breakfast.

    The location was not ideal to walk with the children at night from the hotel to restaurants. Otherwise, everything else was excellent.

    9.6

  • David
      Ecuador
    November 19, 2013

    Owners were very nice and helpful with taxis and tourist information. The location was just outside of the main historical downtown so a little quieter, but still walking distance. Close to the artisans market. Great family room, 2 separate bedrooms. Breakfast was good!

    The children's beds were a bit hard. The taxis had a hard time finding the hotel. The address helped, but it is hard to see the hotel sign.

    8.8

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