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Property Highlights

Free WiFi

Places of Interest:

Old Cathedral (0.2 miles) Museum of skeletons "Doctor Gabriel Moscoso" (0.2 miles)
Show map Hotel Cuenca

Customers who viewed Hotel Cuenca also viewed:

Forum Hotel

hotel Offering an à la carte restaurant, Forum Hotel is located in central Cuenca, Ecuador. The property has free WiFi access, massage services and currency exchange on site.

Most recent booking for this hotel was today at 12:54

Score from 77 reviews Exceptional 9.7/10

Hotel Conquistador Cuenca

hotel Located in the heart of Cuenca’s historic centre, Hotel El Conquistador offers rooms with free Wi-Fi and plasma TV. There is a restaurant, and breakfast is provided.

Most recent booking for this hotel was yesterday at 16:14

Score from 64 reviews Very good 8.5/10

Hostal Mariscal Inn & Suites

hotel Offering free airport shuttle and a terrace, Hostal Mariscal Inn & Suites, B&B is located 150 metres from Rotary Craft Market and 650 metres from Cuenca’s Old Cathedral.
Score from 36 reviews Wonderful 9.3/10

Hotel Casa del Aguila

hotel Featuring charming décor with Colonial-style objects and stucco walls, Casa del Aguila has comfortable rooms with free Wi-Fi in Cuenca.

Most recent booking for this hotel was today at 11:57

Score from 136 reviews Wonderful 9.1/10

Newest reviews for Hotel Cuenca

  • Susan
      United States of America
    September 1, 2014

    All the employees went out of their way to make our stay pleasant. They met every one of our requests with a smile. Our room was clean and spacious. The bathroom was large, tiled, had hot water always. Every day we were supplied with bottles of water, new towels, new soap, shampoo. The included breakfast was a full buffet and delicious. The hotel is located close to Parque Calderon, markets, and shops. The cost was very reasonable for the quality of service and accommodations we received.

    We were on the third floor with NO elevator. It wouldn't have been too bad if not for the fact that I broke my ankle during an outing in the Cajas National Park on the third day of our 11-day stay. I couldn't walk up and down the stairs for meals, but the staff actually DELIVERED meals to me! Also, I suspect elevators are not that common in the historic district. The hotel building is old, charming, well-decorated but...the acoustics were not appropriate for a hotel. We could hear nearly everything happening on all three floors. To be fair, most of the guests were considerate and quiet. But, if you require complete silence, this is not the place for you. Finally, our bathtub was very slippery and did not have safety handles or working skid-free protection.

    9.2

  • Anonymous
      Italy
    August 8, 2014

    Staff friendly Location in the city center

    Room with inner windows. Impossible use of the free Internet workstation for printing boarding card

    7.5

  • Jessica
      Ecuador
    August 7, 2014

    It s pretty good for that price. The room was clean, good location, staff was helpful and everything was ok i would recomend this hotel for a quite travelers.

    9.2

  • Robert
      United States of America
    July 26, 2014

    The restaurant was very good, the room quite comfortable and the breakfasts were excellent.

    Wifi in the room was not very good.

    9.6

  • Anonymous
      United States of America
    July 8, 2014

    Very friendly and helpful staff. Nice restaurant and bar. Good food.

    Very noisy. Poor insulation. Echo chamber effect. Some public áreas shabby and rundown.

    8.3

  • Jill
      United States of America
    July 4, 2014

    Large room, well equipped. Located near to city center, eating and shopping establishments.

    8

  • German
      Ecuador
    July 3, 2014

    Everything was excellent. Congratulations. I hope being there with my family and friends. See you soon!!!

    10

  • Anonymous
      Canada
    June 16, 2014

    no elevator and had to take luggage up 2 flights.

    9.2

  • Vance
      United States of America
    June 13, 2014

    The staff were very friendly and helpful in spite of our inability to speak Spanish . Many members of the staff did speak very good English especially the hotel manager. They made a very favorable impression not only on their hotel but the people of Ecuador.

    9.6

  • Jean-christophe
      France
    June 10, 2014

    Strange Reception : the best (kind, competent) and the worse (arrogant, proud) according to the people of the staff Trouble with electricity, TV... Poor service and dark rooms Very expensive for the country and what it offers

    3.8

  • Yolande
      Switzerland
    June 7, 2014

    Excellent location, friendly staff, comfortable room and bed, restaurant on site.

    The staff advised me to take a minibus from a private company, Opera Azuay, to Guayaquil. This was a very bad trip as the driver went off the main road to avoid a police control. The road was unpaved and the driver did not know his way. He kept making phone calls and asking his way to people, for almost an hour. Don"t take this bus company.

    8.8

  • Robert
      United States of America
    June 4, 2014

    The staff were always ready to help in every way. Hilda and Cesar were like family. The last day my husband was ill and they went out of their way to bring him tea and a tray for lunch. We shall miss everyone.

    10

  • Andrew
      United States of America
    May 21, 2014

    Clean and bright. Good location in the old part of town. Helpful staff. OK restaurant.

    No elevator. A problem for us because my wife just had a hip replacement. We had to change rooms because an exotic shower valve didn't work.

    6.3

  • Anonymous
      United States of America
    May 18, 2014

    good hotel, nice breakfast.

    no parking, a little noisy if your room is close to the stairs

    7.5

  • Luba
      United States of America
    May 8, 2014

    Shower is very old, head of shower is terrible, water is leaking , stopped working every day.

    7.9

  • Jack
      United States of America
    April 22, 2014

    They treated me like family. Simply one of the best hotels I have ever stayed at for any price. Food, room, service, It could not have been better. The Duran family knows how to make a guest feel at home.

    Leaving.......

    10

  • Jacob
      Canada
    April 9, 2014

    The room was impeccable. Large bathroom. Hot water. Very friendly staff. Good location. Hotel had a nice decor. Bed was comfortable. Hotel cleanliness.

    Paper thin walls. Ridiculous charges for making local calls. Cheaper to just get a prepaid chip and buy time.

    8.8

  • Stephen
      United States of America
    April 8, 2014

    Friendliest staff we met in Ecuador. We stayed 4 nights. Very helpful with luggage, arrangements, etc.. Comfortable bed, breakfast buffet, coffee refills. Location was great for coming and going during the day.

    Room got stuffy with only window opening into atrium. Could have used a fan--however electrical outlets are limited.

    8.3

  • Beverly
      United States of America
    April 2, 2014

    Staff was very friendly and accommodating. The rooms were pleasant and clean. The hotel was centrally located in old Cuenca, which made it easy & convenient for walking to the town center square, shopping and many historical sites.

    8.3

  • Anonymous
      Canada
    April 2, 2014

    This is a noisy hotel. I was awoken at all hours by the reception phone. We were on the second floor, so we asked to move to the third floor. The staff was great in accommodating the request. Unfortunately, I still heard the phone from the new room.

    7.9

  • Anonymous
      United States of America
    April 2, 2014

    I liked the security, the location and the staff service.

    The food was okay but could be better.l

    9.2

  • Amy
      United States of America
    March 7, 2014

    The staff were very friendly and extremely helpful. The rooms were nice and clean. The location was very convenient to the center square of town and walking was great from this location.

    9.2

  • John
      Ecuador
    February 27, 2014

    Great staff! Great location! Great price! Everyone was friendly and helpful. Right in the heart of the historic district! I would not hesitate to stay there again in the future.

    could have a little more variety at the breakfast buffett. A little noisy at times but tolerable.

    8.8

  • Jayant
      Netherlands
    February 10, 2014

    Location: 5-7 minutes walking to the square with the cathedrals. Hotel interior is retro, but very nice. Rooms were clean. There is a computer you can use for backing up photos. Staff is friendly.

    Rooms are noisy. Breakfast has some Ecuadorian dishes. Eggs (of choice) can be ordered free of charge.

    7.5

  • Carlton
      United States of America
    February 6, 2014

    I have never been treat better. I stayed there for almost two weeks and was treated with a smile from every person employed. Very good food, daily cleaning of room, easy to understand even with little Spanish that I knew, and smiles everywhere. I enjoyed my time immensely and will definitely recommend the Hotel Cuenca often.

    Maybe a fan in the rooms for us rookie travelers? But it didn't affect me once I started getting acclimated to the altitude.

    8.3

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