I had asked for a room on the first floor because my knees don't work as well as they used to. I was given a second floor room. No rooms with kitchenettes were available on the first floor when I checked in. I just climbed the stairs very slowly and then had a beautiful view of the courtyard from my entire wall of windows.
The WIFI is very spotty. Some nights I could not sign on until after 10 and a couple of other nights, I could not sign on at all.
The atmosphere is delightful. The maids, the gardener, the front desk personnel seemed to really enjoy their work and the clients. I was always met with a smile and a greeting, early, late or anytime. My room was spotless, even my dishes were done for me and my bed was changed every other day. The grounds (courtyard) are beautiful and very peaceful. My favorite place was to sit in the courtyard and relax after a day of "being a tourist". The entire hostel just has a restful ambiance. AND, there are space heaters in every room.