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Mariscal Lamar 4-19 y Vargas Machuca, EC004969 Cuenca – Show map
Excellent location – rated 9.2/10! (score from 50 reviews)
Rated by guests after their stay at La Casa del Centro Bed & Breakfast.
Unfortunately it's not possible to make reservations for this hotel at this time.
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50 verified reviews
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La Casa del Centro Bed & Breakfast's staff speaks: Spanish, English
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Terrace, Sun Deck
Free! WiFi is available in all areas and is free of charge.
Free! Free private parking is available at a location nearby (reservation is not needed).
Airport Shuttle (free), Express Check-in/Check-out, Tour Desk, Baggage Storage
Safe, Non-smoking Rooms, Family Rooms, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
1:00 PM - 10:30 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Cribs are not available.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
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Based on 50 reviews
Value for money
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Very friendly and helpful owners. Nice breakfasts. Great location. Highly recommended
they are closing
The excellent service of their owners, spouses Wilian Sarmiento and Mrs. Maria Alexandra for me, it can not compare to any that I received from 5 star hotels in my international travels I constantly do. They have a very attentive always affable staff to provide efficient maintenance of the room. Breakfast is a full menu which also includes the natural juice and fruit. The limo is waiting to pick the place of arrival, and then takes you to the place of departure. The rooms have everything first class hotels. The security system is unique. For the money spent and the quality is quite a bargain. My recommendation is without a doubt guaranteed.
Alexandra and William love to to have guests and make you feel home and welcome from the very first moment - you'll feel like be guest at your on family; Furthermore Alexandra and William will answer all questions you might have about city, restaurants, safety etc etc. very clean and safe! all places in walking distance; We like the concept not being disturbed by others coming back during the night - and quite frankly Cuenca is not the city for major party nights. And the "return before 10:30 policy" fits very well into the peaceful place.
Friendly, very helpful staff. Daily breakfast Very knowledgeable about tours Great place to stay.
Excellent place to stay; we actually visited Cuenca Ecuador again so we could stay there. Service extraordinaire
Styrofoam coffee cups in lounge
Hotel owners Alexandra & Willian and their staff take good personal care of you so that you feel like at home in all ways!
Despite some flexibility by them, customers must be at the hotel before 2230. The city offers too many interesting things at night time to be in bed by then, so this is something to be considered when making your choice.
Everything, staff were polite and friendly, the owners could not do enough for you, we so enjoyed our stay, they made us feel so welcome and at home, would recomend the hotel to all. You are welcomed with a lovely fruit drink very refreshing after a long trip.
It is difficult to say what I didn't like. As others have said, Alexandra and Wilian were gracious and welcoming. They assisted with every question that I had and made suggestions for activities that were on-target for me. As it happens, I had already reserved a condo since I am staying for a month. Wilian drove me and moved my luggage in. My next visit will be with them for the entire time.
Hard pressed to identify anything. They were superb.
The owners were extremely friendly and helpful. They spoke English fluently. They picked me up at the airport and drove me to my next destination when I left, all at no charge. The hotel was extremely clean and it felt very safe. It was quiet and nicely decorated. There was hot water available at all times for tea. Great place to rest and relax.
The mattress was very firm and the pillows were thin. I am used to softer beds and fluffier pillows.
My mother and I liked everything about Casa del Centro: great location, extremely clean, comfortable, near classic Cuenca, close to great restaurants; but most of all, how friendly and efficient the owners and staff were. The personalized attention made a world of a difference. We loved to wake up early in the morning and have a gourmet breakfast. Fresh fruit, warm bread and great coffee among other delicacies were offered every morning. For two women traveling alone, to have the shuttle to and from the airport was excellent. In addition, we were able to enjoy Cuenca and nearby areas to the fullest, due to the great suggestions of the owner of the B&B. We are truly grateful! Thank you! We have already recommended the hotel to all our family and friends.
Alexandra and William were amazingly kind--and speak impeccable English! Besides the basics of hospitality, like offering us juice, a choice of rooms, lovely breakfasts, they also drove us to the airport so we could change our flights, went to the post office to mail something for us and, believe it or not, lent us cash when we couldn't find a bank machine that would work for us. It's almost unbelievable that hosts could be so kind. But they were.
Not a thing.
Very warm welcome Very friendly and carefull staff Good Internet access
Just for improvement, the bed was a bit hard for me
We loved our stayhere. Wilian & Alexandra and their children are just lovely people. They were so informative and attentive during our stay and pleasantto speak with. The room was very clean, very accomodating for our needs and wonderful food.
At this bed and breakfast, you are not a customer, but a guest. Everything, from the breakfast, to the cleanliness of the rooms, to the city trip planning, was done with love. William and Alexandra are in the tourist business not for the money but for the joy of providing people a pleasant stay in their beautiful city, Cuenca.
The owners were so nice. warm. and helpful. We felt like we were part of the family. They helped make our stay in Cuenca a very enjoyable experience.
The owners of the hotel are extremely kind, hospitable, courteous, and professional. The morning breakfast is delicious. While bathroom in room was not large, everything in room was of good quality and extremely clean. It has everything you need--reliable hot water, hairdryer, desk, cable TV, internet.
Noise level in bedrooms and an 10:30 pm curfew (they will not let you into the hotel after this time)
Excellent choice in Cuenca at reasonable price. Very friendly family run business, helpful and kind people. Good choice to stay in Cuenca and decent breakfast.
Run by a family who LOVE taing care of people.
The owners and the staff were very very friendly and helpful. The location was very convenient as everything was just a walking distance away. Willian and Alexandra and the staff ensured you were comfortable and bent backwards to assist you in everything you needed. You were treated like part of their family! It was an awesome and unforgettable experience!!!
Friendly and very helpful staff.
The price seems a little bit out of sync with the location and the few amenities at the hotel.
very friendly staff. Family run. Very clean and professional.
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