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Av. Oriente 470 , EC180250 Baños, Ecuador – Show map
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36 verified reviews
They speak your language!
Napolitano Apart Hotel's staff speaks: Spanish, English
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Free private parking is available on site (reservation is not needed).
24-Hour Front Desk, Baggage Storage, Concierge Service, Laundry, Ironing Service, Fax/Photocopying
Safe, Family Rooms, Designated Smoking Area
From 1:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 3 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
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Based on 36 reviews
Value for money
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Beautiful setting, large rooms, comfortable beds & friendly staff. The only drawback was the pool wasn't operational yet. I hope to go back and use the pool and spa facilities when they are completed.
Very good value for money. Work still being done on the hotel but it is warm and inviting. Breakfast was also very good.
The Family running the hotel was so friendly and helpfull that we couldn't ak for more. Clara arranged everything we asked for and was good giving advices.
It was a shamw the swimmingpool was not working.
I liked that it was away from the city center and the bustle. We got to choose our room. We wanted a larger suite, but those rooms only had double beds, so we opted for a smaller room with a bigger (queen) bed. Our hostess was friendly and kind. She knew it was our anniversary and brought us some fresh roses for our room. :) Breakfast was great but after a whole week of the exact same thing, it got a little monotonous. Some variety would have been nice.
I was disappointed with the charge per person...not the charge listed here on Booking.com. Be forewarned. Although Booking.com may say $50 per night, it's per person. Unless you are a super sound sleeper, earplugs would be helpful too...local dogs bark until about midnight. Otherwise, it's a nice escape from the center of town.
Really friendly family. Big room and shower and good views of Banos hillside. Plus one of the best breakfast we've had in S America!
My husband and I did feel that the hotel was overpriced for what it was. The spa is far from being open and currently looks as though building work has stopped. The swimming pool in the garden only has rain water in it - plus some rubbish! On our last morning we never got breakfast, even though the cafeteria says on the door that it opens at 8am nobody showed up and we ended up leaving at 8.30am with a empty stomach.
Secure and safe location, with attentive staff.
Nice king Size bed on the first floor. Very good breakfast with fruit served each day. Friendly helpful staff. Fair price.
Location is about 6 to 8 blocks from the center where all the restaurants and action is. On the positive side it is a very quiet location and you can walk or take a taxi downtown.
Location slightly out of centre so quieter but only 5min walk to bars, restaurants etc. Family run and very friendly. Helped advise on local excursions and bookings and on onward travel. Laundry service fast and fair price. Wifi was excellent. Room was spacious and comfortable.
Curtains strangely flimsy and barely covered the windows so we had a natural alarm clock each morning! Not a major gripe for us though.
Spacious apartment with great views through lots of windows.
Swimming pool not functioning. Difficult to get it dark at night. Dripping faucet in kitchen.
The setting of the hotel is very nice and beddings are very clean and comfortable. Banos town is small so location is not a problem. It's family owned so the service is good and personal. Excellent breakfast with freshly squeezed juice. We were very happy with our stay!
It would be nice if there are bug screens so we can leave a window open to get some fresh air without worrying about letting the Mosquitos in.
Nice place with a perfect breakfast, big rooms and great hospitality. Furthermore a good location. thanks!
The staff was very informative and friendly. We arrived at 1:00 a.m. the night prior to when we supposed to arrive. They opened the gate and gave us a room, without any fuss understanding we were tired. We dealt with all the paperwork the following day. They were also very kind offering a tray of tea and bread for the room for my brother who was not feeling well. They also gave great suggestions regarding activities and sites to see.
The sink had no hot water, though the shower did. The Wifi was also inconsistent.
very comfortable, quiet location, fantastic breakfast with an amazing view of the mountains from the dining room. Safe. Helpful staff. Comfortable bed.