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Most recent booking for this hotel was yesterday at 11:09

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Most recent booking for this hotel was yesterday at 00:06

Score from 129 reviews Wonderful 9/10

Newest reviews for Napolitano Apart Hotel

  • Greer
      United States of America
    July 21, 2014

    Beautiful setting, large rooms, comfortable beds & friendly staff. The only drawback was the pool wasn't operational yet. I hope to go back and use the pool and spa facilities when they are completed.

    9.2

  • Guy
      Australia
    July 17, 2014

    Very good value for money. Work still being done on the hotel but it is warm and inviting. Breakfast was also very good.

    7.1

  • Ken
      Denmark
    July 9, 2014

    The Family running the hotel was so friendly and helpfull that we couldn't ak for more. Clara arranged everything we asked for and was good giving advices.

    It was a shamw the swimmingpool was not working.

    10

  • Lynne
      United States of America
    July 9, 2014

    I liked that it was away from the city center and the bustle. We got to choose our room. We wanted a larger suite, but those rooms only had double beds, so we opted for a smaller room with a bigger (queen) bed. Our hostess was friendly and kind. She knew it was our anniversary and brought us some fresh roses for our room. :) Breakfast was great but after a whole week of the exact same thing, it got a little monotonous. Some variety would have been nice.

    I was disappointed with the charge per person...not the charge listed here on Booking.com. Be forewarned. Although Booking.com may say $50 per night, it's per person. Unless you are a super sound sleeper, earplugs would be helpful too...local dogs bark until about midnight. Otherwise, it's a nice escape from the center of town.

    7.9

  • Joanna
      United Kingdom
    June 3, 2014

    Really friendly family. Big room and shower and good views of Banos hillside. Plus one of the best breakfast we've had in S America!

    My husband and I did feel that the hotel was overpriced for what it was. The spa is far from being open and currently looks as though building work has stopped. The swimming pool in the garden only has rain water in it - plus some rubbish! On our last morning we never got breakfast, even though the cafeteria says on the door that it opens at 8am nobody showed up and we ended up leaving at 8.30am with a empty stomach.

    7.1

  • Anonymous
      Ecuador
    April 9, 2014

    Secure and safe location, with attentive staff.

    No elevators.

    7.5

  • Robert
      Ecuador
    April 8, 2014

    Nice king Size bed on the first floor. Very good breakfast with fruit served each day. Friendly helpful staff. Fair price.

    Location is about 6 to 8 blocks from the center where all the restaurants and action is. On the positive side it is a very quiet location and you can walk or take a taxi downtown.

    9.6

  • Phillip
      United Kingdom
    February 19, 2014

    Location slightly out of centre so quieter but only 5min walk to bars, restaurants etc. Family run and very friendly. Helped advise on local excursions and bookings and on onward travel. Laundry service fast and fair price. Wifi was excellent. Room was spacious and comfortable.

    Curtains strangely flimsy and barely covered the windows so we had a natural alarm clock each morning! Not a major gripe for us though.

    8.3

  • Marie
      Canada
    February 15, 2014

    Spacious apartment with great views through lots of windows.

    Swimming pool not functioning. Difficult to get it dark at night. Dripping faucet in kitchen.

    7.1

  • Sharon
      Canada
    February 1, 2014

    The setting of the hotel is very nice and beddings are very clean and comfortable. Banos town is small so location is not a problem. It's family owned so the service is good and personal. Excellent breakfast with freshly squeezed juice. We were very happy with our stay!

    It would be nice if there are bug screens so we can leave a window open to get some fresh air without worrying about letting the Mosquitos in.

    9.2

  • Carolien
      Netherlands
    January 31, 2014

    Nice place with a perfect breakfast, big rooms and great hospitality. Furthermore a good location. thanks!

    Nothing

    7.5

  • Lauren
      United States of America
    January 25, 2014

    The staff was very informative and friendly. We arrived at 1:00 a.m. the night prior to when we supposed to arrive. They opened the gate and gave us a room, without any fuss understanding we were tired. We dealt with all the paperwork the following day. They were also very kind offering a tray of tea and bread for the room for my brother who was not feeling well. They also gave great suggestions regarding activities and sites to see.

    The sink had no hot water, though the shower did. The Wifi was also inconsistent.

    9.2

  • Sonia
      Australia
    October 29, 2013

    very comfortable, quiet location, fantastic breakfast with an amazing view of the mountains from the dining room. Safe. Helpful staff. Comfortable bed.

    Nothing

    9.6

  • Anonymous
      Ecuador
    October 16, 2013

    The location was fine close to the centre. The room was ok, with a Nice view

    The room was expensive, for backpackers to much.

    6.7

  • Wilgens
      Ecuador
    September 29, 2013

    Eerything about the hotel was absolutely the best...from the staff to the rooms. The owners went out of their way to ensure your stay was wonderful; they recommended tours that would best suit your needs. Very up close and personal staff...always there to help. We realy felt like we were with family.

    That I couldn;t stay longer!

    10

  • Anonymous
      Netherlands
    September 1, 2013

    - The staff are really friendly and helpfull - I had a reservation for a single room, but got a beautifull appartment! - The room and the hotel are spotlessly clean - The hotel is perfectly located, just outside of the town centre and the views are amazing!

    - The swimming pool was empty (no water)

    9.2

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