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Newest reviews for Volcano Hotel

  • Wendy
    August 7, 2014

    The gardens.

    The customer service and the cleanliness.


  • Jeannette
      United States of America
    July 22, 2014

    Location, Breakfast, View

    Staff sometimes hard to find, restaurant only open for breakfast


  • Joseph
      United States of America
    July 8, 2014

    Good value for money at $60 double inclusive of breakfast. Nice sunny roooms and veranda.

    Breakfast meiocre


  • Anonymous
      United States of America
    July 7, 2014

    Located with a great view of the hills in Banos. I found the rooms very cozy. There is an attic with 2 beds if you have little ones. One room comfortably fits 4.


  • Karina
      United States of America
    June 22, 2014

    The view of my room was breathtaking you can see one of the waterfall. Breakfast was excellent I couldn't ask for more and wi-fi was really good from my room.

    Had to wait a while to check in. I was waiting in the front desk and there were no one in there I had to go to the area of the restaurant to find someone.


  • Elizabeh
    June 2, 2014

    The hotel and staff where great. Our room (number 8) was amazing, with not only the best view but a huge terrace. We were booked for three days and extended it another three days. The breakfast in the morning had fresh fruit, hot coffee, eggs cooked to your liking. I would say we lucked I to this hotel. Would I stay here again? You bet

    That we couldn't stay longer.


  • John
      United Kingdom
    May 15, 2014

    The swimming pool

    The staff and the welcome to the hotel


  • Anonymous
      United Kingdom
    April 29, 2014

    Staff is very friendly and courteous, they even gave me a call to remind me that the breakfast service was about to end. Place is clean and quiet and close to the city center. I walked to and from the clubs without the need for a taxi.

    The WIFI signal is weak in the rooms. I stayed in room 6 and didn't get any signal. I had to sit in the reception area to access the web.


  • Lisa
    April 2, 2014

    The view from the balcony includes the stunning waterfall and abundance of mountains. The hotel is ideally located a 2 minute walk to the city centre, and away from the noise and busy tourist area. The hotel has a lovely garden, pool and hot tub. I would definitely go back to Hotel Volcano, and hopefully for a longer stay.


  • Timothy
      United States of America
    March 11, 2014

    very pretty grounds and quiet


  • Zee
    March 7, 2014

    Location, quiet, great breakfast included.


  • Robert
    February 25, 2014

    Very friendly staff. Great views of the mountains. Great outside jacuzzi (hot rub). Within walking distance of downtown, yet very quiet location. Good breakfast included in room rate.

    Sorry that the restaurant wasn't open for evening meals.


  • Oswaldo
    February 19, 2014

    The location of the hotel is excellent and the view from the room is wonderful. The breakfast was sustantious. We really enjoy our time there.

    The pool has cold water, which is not a problem if you have a sunny day.


  • Christina
      United States of America
    February 17, 2014

    Very nice staff. Very accommodating and helpful. Really enjoyed our stay at this hotel. Was one of the nicest we saw in Banos once we had a good look around. Will stay here again.


  • Veronica
      United States of America
    February 7, 2014




  • Julia
    February 3, 2014

    the view

    Room was dirty. Staff poorly prepared. We were itchy in our whole bodies within minutes of gongo to the room. Ordered a chicken sanduiche from the restaurante and it was the sadest sanduiche ever made at 3,5 dolars!!


  • Octavian
      United States of America
    January 24, 2014

    Quiet location. Comfortable beds. Staff kept our bags secure while we were off mountain climbing for a couple of days. Everyone here is very friendly. Filtered hot and cold water on demand in the hall. WiFi Beautiful views off our large balcony. Pool surrounded by plants and humming birds.


  • Rosemarie
    January 18, 2014

    Nice veranda with garden and flowers. Massage.


  • Anonymous
      United States of America
    January 5, 2014

    Staff was eager to help, though many did not speak much English. Very clean, good breakfast. Excellent location in town.

    Nothing. They did a very nice job.


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