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Newest reviews for City Hotel Portus

  • Andres
      Estonia
    September 15, 2014

    Free parking

    Breakfast was poor

    7.1

  • Anonymous
      Romania
    September 2, 2014

    the view on the harbor, the style of the room, the closeness to the city center, effective and helpful staff, the room was kept very clean

    the couch had an old stain on it

    7.5

  • Mike
      Australia
    August 31, 2014

    Next door to departure point. Just across the road. Clean, comfortable room & bed.

    8.8

  • Anonymous
      Australia
    August 28, 2014

    Hotel opposite the port of Tallinn - only 10-15 mins walk to old town. Reasonable value, breakfast buffet average.

    Room needed new bedding, bed cover dirty with cigarette burns.

    6.7

  • Hindrek
      Finland
    August 25, 2014

    Cleaning Crew must be used chemicals, washing room stinks like piss.

    4.6

  • Markus
      Switzerland
    August 9, 2014

    Rooms are comfortable

    Are has no charm whatsoever, much better to stay in old town or even the business district

    5.4

  • Ksenia
      Russia
    August 5, 2014

    We stayed there because the ferry from Helsinki arrived at 0.30 and Portus is right next to the D-terminal. Breakfast was ok.

    wifi just didn't work and receptionist couldn't help with it (it was very late though)

    7.5

  • Maria
      Brazil
    July 31, 2014

    The bus stop is close to the hotel. It is very easy to go to the medieval city. The room and breakfast are good. Maria Helena - Belo Horizonte - Brasil

    10

  • Anonymous
      Spain
    July 28, 2014

    good location only if you travel through the port

    dirty room, very poor breakfast

    5

  • Barbara
      United States of America
    July 15, 2014

    Rooms were basic and clean

    I booked to stay at the City Hotel Portus twice (my first two nights in Tallinn and then, my last 2). I went for a few days to Saaremaa Island in between. I selected this hotel based on the price and also it had received good reviews overall. The rooms are not bad and breakfast is included in the room rate. It's about a 20 minute walk from near the D terminal to the Old City but this also is ok as I like walking. My problems really began on the day I checked out of the hotel to go to Saaremaa. I was flying to Saaremaa and needed to take a taxi to the airport. On arrival this had cost me about 7 euros. I asked the hotel to call me a cab which they did. I waited and they told me the cab was outside. I went outside and the cab had arrived. I got in. About half way to the airport I noticed the meter on the cab said 22 euros! I questioned the driver in complete shock. This was his rate. Apparently different companies have quite different rates. Clearly this company "Taxi and Transport" preyed on naive tourists such as myself. But I also wonder why the hotel would use this company? I had trusted the hotel to look out for me as a guest and they had not. When I returned to the hotel 3 days later I found that even though I had a booking there, they didn't have any room for me. Again imagine the shock of this when you arrive. I asked where I was supposed to go and they indicated the name of another hotel "Hotel Shnelli" which is about 15 minutes away near the train station. I knew nothing about this other hotel and was unhappy that my reservations could just be changed with consulting me. They did pay for a taxi to take me to the new hotel and I noticed they didn't call the Taxi and Transport company! I asked the hotel clerk to call the new hotel to confirm that I had a reservation there and he didn't want to at first. I had to insist and he begrudgingly phoned.

    5

  • Anonymous
      Latvia
    July 8, 2014

    Cleanliss and intimacy

    Poor wi fi in the room

    6.3

  • Bareh
      Egypt
    July 8, 2014

    Nice hotel ,

    5.8

  • Milenko
      Greece
    July 3, 2014

    Everything was just perfect: wonderful hotel, lovely and very helpful stuff, good breakfast, great location, very clean and spacious rooms, great value for money. HIGHLY RECOMMENDED!

    10

  • Eva
      Slovakia
    June 28, 2014

    Stayed 2nd time around, this place never dissapoints. Especialy when you are traveling by ferry.

    7.5

  • Anonymous
      Belgium
    June 24, 2014

    Close to city center and harbour

    No WiFi access; The breakfast room is too small for the capacity of the hotel...

    6.7

  • Anatoly
      Russia
    June 16, 2014

    Reception is very good, polite and helpful. Best location for transfer to Finland.

    7.9

  • Christine
      Australia
    June 7, 2014

    Great location. Large room. Not luxury but has everything you need for a pleasant stay in Tallin.

    9.6

  • Ibrahim
      Finland
    June 5, 2014

    Friendly staff Clean rooms Room design

    No mini shower in bathrooms(as in all Estonia) Corridor noise

    8.8

  • Goran
      United States of America
    May 27, 2014

    If you arrive with a ferry at Terminal D, the location in excellent. Buses, sightseeing buses, buses to the airport and taxis are right there. You can walk to Old Town or take a taxi for four euros. The hotel is inexpensive and you get the basics you need including a good breakfast.

    The restaurant closed already at 8 pm.

    8.3

  • Mantas
      Lithuania
    May 17, 2014

    Good price and quality

    8.8

  • Karlis
      Latvia
    May 13, 2014

    Good location. Just off the port.

    Unacceptable that in the port Hotel the breakfast only from 7 am. Lobby bar not working.

    6.3

  • Anton
      Russia
    May 10, 2014

    Big clean rooms. Yet the furniture comes straight from the IKEA

    The main problem of the hotel are the bathrooms. The shower is not separated from the toilet or other facilities by anything. So after taking a shower it's a swamp in the bathroom for the next 4-5 hours. Awfull!

    5

  • Indra
      Latvia
    May 10, 2014

    very clean and the price was very very good.

    staff not very friendly, no early breakast- if you want to catch the first ferry you will have breakfast on the ferry.

    7.9

  • Tommi
      Finland
    April 29, 2014

    Service on bar was bad.. Service was low and we waited some time and when our turn was lady said that 10 min break and run out from main door..

    5

  • Olga
      Russia
    April 29, 2014

    Location is good - 15 min walk from the old city. Clean and quiet rooms. Excellent breakfast. Bus stops for bus #2 from airport and for city sightseeing bus are right near by entrance.

    7.9

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