Most of these are minor, but in case it helps:
1. Tram’s close-by is a pro and a con – the hotel is shaken-up by the same.
2. The area is lit-up and appears less dangerous, however one understands that the “Kopli” area is less safe than other parts of Tallinn. In our view, this was not too much of an issue.
3. No safe in room – however, one feels that Estonia does not have this need; relatively safe all around.
4. Breakfast is average at Euro 5; better options available at a similar price in the Old Town.
5. No lifts, but this is an old building. It was never intended to have a lift! The advantage of this, room’s larger.
6. Cleaning of the rooms could be a little better (also there’s no shampoo provided in the rooms)
7. One has a desire for more plugs, and nearby to the beds!
8. TV: no remote provided. Also, it’s an old TV (not that it always matters) – one can use a mobile phone with IR / app. to control the TV.
9. No aircon – not sure how hot the place may be during summer. Fortunately in winter in Estonia, one would never need an aircon (cold).
10. There was a spare double bed in our room – fortunately it was spare, it was not most comfortable.
11. Noise enters through the walls, i.e. you’ll hear your neighbours.
1. Excellent front-desk staff. The staff are exceptionally responsive and address every query that one raises – this is a 10 out of 10. Wake-up telephone call, on-time order of taxi, etc was perfect (very early in the morning) – the airport is around 10 minutes away, costed Jan. 2015 ~ Euro 6.
2. Wifi (I understand it’s room dependent) worked sort of well in our room (third floor/mid-section). There were times when the router got disconnected from the internet, i.e. the connection went to limited. I would say the Wifi service was a 6 out of 10.
3. Value for money: Near-by the Old Town (we got a room that allowed for an Old Town view). Opposite Kopli / tram and train station. One can get to the main bus station easily, i.e. to depart to other locations in Tallinn – buses are great and mostly equipped with Wifi.
4. Getting a SIM card from the nearby “R-Kiosk” is helpful. We had a ZEN card, which allowed for free 30-days internet (language is always problematic, but by reading manuals and using Google Translate, one can work around this).
5. Credit-card facility available for all options.
6. Reasonably priced restaurants / cafés nearby.
7. Well-priced shop to purchase alcohol nearby! Asian restaurant (Thai/Chinese/Indian) within a minute’s walking distance is also quite reasonable.
8. Some Tallinn oriented souvenirs are available at the hotel (at hotel prices!)
9. Average coffee/tea/etc available at the reception (allowed to take to the rooms).