格兰德玫瑰SPA酒店  

We booked a deluxe room and we got a nice suite

Nothing,hotel was great,spa very good with nice facilities and restaurant with good food

Excellent staff and spa facilities. Small, but cozy, good to visit as a couple or with children. Beautiful island lacation. Rooms are nice, but doors might be squeaqi...

It aint cheap... Restaurant seems to be too busy on weekends so service lags a bit due to understaffing, although the effort is present by the staff to speed things up.

We use to stay at the hotel in January as a couple with some friends of ours. From positive side we could mention the extremely friendly and helpful staff. SPA is also great, very pleasant and suitable for relaxation. During last visit (two years ago) we left some recommendations for the hotel administration. This time we discovered that our recommendations were taken into consideration. It shows that the administration is keen to improve the quality of service, which is already high enough. I am sure, this is the best SPA hotel in Estonia.

Breakfast could be a bit better. Staff during the breakfast is not present, tee and coffee you have to serve yourself. However, this is the minor issue, which does not deteriorates the whole picture.

Our room's design was great design.

In spa zone we didn't feel so romantic bca of the kids and open area. Spa zone is not for young couples who would like to have romantic. Jacuzzi was not working completely. And we would liked to have swimming area.

Wonderful, romantic apartment in the very center of Kuressaare. Excellent breakfast, late check-out time.

Little bit of problem with dry sewer, opening faucets and shower for a while solved the problem.

Perfect, extreme cleanness, spa complete (swimming pool a little to short) The accomodation in appartement is great but at the third floor I recommand

Nothing

Very nice hotel and spa, inside the (very pleasant) city.

Nice and clean. The location is excellent. Treatments were good especially massage.

Non-stopping dull guitar music was irritating time to time.

Exellent location, spa was great for my taste. Our children liked the place very much. It was clean and neat.

Bathroom sink did not work in one of our bethrooms (we had two rooms) and was not fixed despite of our complaint. Air conditoining would be a good additoin to facilities.

Location and facilities

When we leave to come back home

Everything. When we got there no bell boy to help with bags, went to room we had two rooms one deluxe no bath robes, we ask they said one hours over 4 hours later asked again than they gave us old ones colour had gone out of them, no soap or sampoo's or any body cleaning, deluxe room was only ok in our view. Auntie room no soaps or cleaning stuff at all. We had to ask for room to be cleaned, aunties room was not cleaned at all. Staff need to smile service very poor indeed. Parking only 15 cars so you have to be quick to get in. No private bar. No gym. No way grand rose SPA.wrong name and when we went to leave. The prices had gone up from 90euros to 152 euros per night. When we said this was wrong as we booked though booking.com and it was on the paper work. They said we had to wait for manager. At last done the right price. Beakfast was just ok Spa is old. Pool cold not 28 like it said temp was running at 18/19. so in all a real bad place to go too.................... And we go to a lot of spa's this was far the worse one every..............

Es varu pateikt tikai sliktas atsauksmes: Virtuve: negaršīgi un cena neadekvāti augsta. Numura cena neatbilstoši augsta, 105 eur/ standarta numurs. Ar skatu uz sienu, netīru podu, duša, kas nestrādā pilnā mērā. Skanas izolācija tik vāja, ka varēja visu nakti klausīties ko dara kaimiņi. Spa kvalitāte slikta.