Johan Spa  

Great design, nice pools, hot tub, saunas.

Poor management. No soap or big towels in a room, have to rent slippers

Very nice hotel, friendly staff, not so full - great spa and excellent location.

Good place, nice hotel :)

Everything was ok.:)

The pool was good. The location in the settlement centre. Seeing our disappointment with the housing, the staff offered some compromises.

If you want to travel to Estonian islands keep away from Saaremaa because some mysterious legends of singer Georg Ots have made it so popular for the Finnish people that the money has lost the value there. There are many beatyful islands with appropriate price, warm reception and confortable housing in Estonia to find better experiences for your vacation. In Kuressaare they ask the same money as in Stockholm, Helsinki, Tallinn or Riga but the level of service is back in soviet time. Actually, Kuressaare is not a capital if the locals have not recognized it yet. So, we found ourselves in soviet style room with peeling paint from the ceiling, broken furniture and flicking TV. The vent system made so much noice that we couldnt keep the light on in the bathroom. The children were quite a shocked and we requested the replacement. It was positive that the staff accepted it into the new side of the hotel. Still, the breakfast was the next experience that showed us that the management is not present in the hotel - cold food, limited choice, tasted not fresh etc.

Entrance, restaurant and spa look modern and clean. Rates are acceptable.

Although the entrance is in the modern building, we were given a room in the old building. This building looked outdated and the room was small and had no atmosphere. The beds were placed awkwardly and it was a disappointment overall, compared to the nice entrance/reception. Even more disappointing was that, although the Hotel calls itself Johan Spa, the costs of the Spa were not included in the standard room fare.

My deception was very high! The room was horrible, with insects and the price so expensive! And, the service was very bad because we wanted one double bed, and after I wrotte in mail that question, they didn't want change it. It seems a grat hotel and it's better any hostel for backpackers.

The spa area was nice and the design of the room was cool.

The staff and service at this hotel was really poor. When we complained that the minibar didn't work, the receptionist just shrugged her shoulders and said that almost all minibars in the hotel were broken. The AC in the room hardly worked and it was very hot in general in the hotel. The bathroom had a urin smell.

Location

Very small and uncomfortable room (we stayed in old part of hotel). Beds in "one line"??

Excellent pools (indoor and outdoors), sauna, steam room and other "water relaxation" options. Good breakfast. Very pleasant and accommodating staff.

They have one A/C system servicing two three-story buildings. So it is as good as none. Wireless internet does not work in the rooms.

There is noone at the hotel who would speak even several words in english so that it's very problematic to communicate even in case of any problems

Johan Spa exceeded our expectations, room was modern and clean and the location was good, town centre was better than beach location in our opinion

Good place, good price, good everything.

при заезде в отель, оказалось что номер который забронировали или здан или нет в наличии, по крайней мере персонал несмог дать четкого объяснения, но поразило просто то что 4 человек ( 2 взрослых, 2 детей подростков) хотели поселить в номер для 2 человек примерно 15 м2, нехотели идти ни на какие уступки без доплаты, толко после вмешательства booking.com ситуация разрешилась и нам выделили 2 отдельных номера. отель хороший, но персонал если будут проблемы, будет голову прятать в песок