Nordic Hotel Forum  

The Hotel was conveniently situated for all atractions. The hotel staff were very helpful and professional. We felt the room, spa facilities and breakfast were excellent. Very good value for money. This Hotel was recommended to us and I would certainly recommend it to others.

The glass screen in the ensuite may not be suitable for some couples.

The Nordic hotel was in a goog location and a very comfortable hotel,would recommend.

The fact the bar closed @ 11pm and midnight the weekends,it would have been nice to maybe have stayed in past those times but maybe it a license issue?

We stayed at the hotel during a weekend for a short family break. The hotel is in an excellent location, right accross the road from one of the biggest shopping malls, and within 5 minutes walk to the Tallinn Old Town. Buffet breakfast was excellent and all staff was friendly and responsive to all our requests.

One small thing, it would be good to have a changing table for kids in the disabled toilet in the lobby.

Excellent location, right next to the old town.

Customer service was a little strange - in general everyone was very nice, but the receptionists weren't always particularly helpful. For example - asking for advice on where to go for lunch appeared to be a strange question! Equally, asking for directions to a particular street brought on questions of why we wanted to go there and comments about it not being worth it - an unusual approach! Finally, when we 'commented' that we had been told the wrong times for breakfast, and had therefore missed it, we were told that if we had said it to the receptionist at the time they might have been able to do something, but now (an hour later) it was too late, *shrug of shoulders*.

The young gentelman-administrator was just perfect

Dirt is everywhere, bathroom was full of hair!!! Under the bed there wasn't cleaned for weeks...

Good location for 'old town'.

Breakfast poor, hunting for a table to sit and when leaving the table for orange juice it was cleared....

Everything was great, wonderful breakfast

The staff were amazing! I had a few problems like loss of luggage on the flight and they sorted it out straight away and were so helpful with everything from dinner reservations to extra towels .Amazing would reccommend to anyone.

No complaints ,it was fab.

Close to amenities. Nice rooms. Nice staff

Good food, ability to change the dates of our stay even with a non- changable rate.

1. When we arrived, there were no rooms for us although we already paid for them in advance (and quite much) 2. Unfriendly reception staff (especially, the Russians) 3. Chilly hot water in the shower (suite) 4. Awful shower - it just hangs there in the ceiling. What if i don't need to wash my hair? It will get wet anyway 5. No booklets except for the city map 6. Same room cost much less 2 days after i booked it. Very disappointing. 7. Small swimming pool - in the advertising picture it looks much bigger.

too high prices for holiday time

Location is very good and also the price level is competitive. There is also excellent breakfast. The hotel is quiet - so no noisy or anything to disturbe a good night sleep.

Got up graded to a suite

Parking charges!