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Nordic Hotel Forum
Viru Väljak 3, Tallinn City-Centre, 10111 Tallinn – Show map
Excellent location – rated 9.5/10! (score from 996 reviews)
Rated by guests after their stay at Nordic Hotel Forum.
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996 verified reviews
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Nordic Hotel Forum's staff speak: Estonian, English
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Sauna, Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool (all year), Playground
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Special Diet Meals (upon request)
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs EUR 17 per day.
Room Service, Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Currency Exchange, Ticket Service, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, Honeymoon Suite
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Hypoallergenic room available, Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 6 years stay free of charge when using existing beds.
Free! Up to two children under 2 years stay free of charge in a crib.
Up to two children from 7 to 15 year are charged EUR 15 per person per night for extra beds.
Up to two older children or adults are charged EUR 30 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 2.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Nordic Hotel Forum accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 996 reviews
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Rooms are Old and small The bathrrom is terrible The services ia bad Too expansive!!
Good location, not in historic centre, but only minutes away Suite was decent size, with shower and bathroom
We had booked the suite! We arrived at the hotel after a long trip at 11:30 where the receptionist informed us that there were no rooms available to check us in until after 15:00 (perfectly logical, fully understandable and acceptable!). We left our luggage and went back at 15:20 Room was ready! The receptionist gave me the payment receipt. I was surprised! When I asked what it was, he said “we have the right to charge you for the first night of your stay after 15:00 which is the official check-in time” to which I replied “yes, but this is in case of no show! I am here now and I was here earlier” to which he replied “well we still have the right to charge you after 15:00”. I was horribly shocked by the attitude as this is the very first time I ever check in at any hotel and I am charged before checking in! Simply outrageous!! We went up to our room. Air-conditioning in sitting area was running ok, while a/c in bedroom was switched on but not working (no air was coming out from the air duct). Suites are corner rooms so daylight blasts on them all day long (35degC outside). And days are long in Tallinn if you visit during summer. So, lack of a/c was not an option. I called the reception. After a while somebody (non-technical) came to our room. One hour and several failed attempts later, he said there was a problem and it could not be fixed. I asked to have us moved to another suite, as bedroom was too hot to sleep in to which he said “I am sorry, we are a full house and there are no other available rooms” to which I simply replied “well, how can this be my problem?”. I explained that I have booked a suite with a/c, for which they have actually charged me already and I expect to have what I have paid for. I also explained that I should be sleeping and resting as I had to recover from a long trip in order to be fit for my evening meeting. Following my arguments the guy called the reception and magically an available suite was found!
From the front desk to the staff at the bar I never felt more welcome. The room was perfect but the staff are the best thing about this hotel - they are amazing!
Nothing to dislike!
the entire experience is excellent!
Location to visit Tallin downtown Good breakfast but sometimes full of people and no enogh space for everybody Good facilities (free spa for some guests)
Wifi was very poor A little expensive prices sometimes
Location, quality of the bed, clean room.
When checking in right after 14:00 we had to wait in queue about half an hour before it was our turn. The queue reached almost outside the hotel. The baby cot was brought to the room at about 16:00 even if we requested it already before arriving.
Polite and very helpful stuff, modern building, clean comfortable rooms, very good breakfast.
The hotell is till the end of august nearly 100% full and hotell manager honestly admitted that they cannot handle all customers, who come to have breakfast all at same time at 8.30. And so it was.
Great hotel in great location.
Good location, excellent breakfast.
2nd time stay but this time is un expectation. Hotel was fully booked but staff didn't informed us that we are got upgrade to suite broken room. The room was nice but the bath room for suite don't have a bath tub and the place to put shampoo and shower gel have to put on the floor that was full of water after take shower. The water not going anywhere i felt uncomfortable when i dry my hair and have to standing on the water felt afraid electric shock and very danger because the floor full of shampoo and shower gel. After called to reception to informed about the problem the staff told us that they can't do noting the hotel don't have housekeeping to clean don't have the room to change the reception came to the room he not so politely he doesn't listen our problem and act like its not the big dial and give us only 6 small towels but it doesn't help anything to make us happy. i don't happy to pay the room and i have to clean your broken bath room. I ask to speak with the manager but on one care or call us back. After went to the bar order mojito staff informed they don't have so after that 5 min after order pinacalada they don't have AMMMM then 5 min after order strawberry something of cause they don't have. The problem is what do you have in this hotel! Why staff don't informed the first time that customer came if they don't have something. Spa zone stream room not working. All the things i like in your hotel doesn't impresses for me this time. Not really happy and very very inconvenience stay. You are not 4 stars hotel. Management have to working much more and resolved the customer problems. High season you should have housekeeping 24 hrs. manager on duty, prepare beverage for high season at the bar.
Efficient reception staff, good cleaning. Good garage. Pretty big room. Baby bed was arranged quickly. Great for families.
Breakfast arrangements were a disaster during high demand summer times. Hotel had arranged second breakfast site to lobby bar. Staff told that there would be same selection as in the main breakfast restaurant (this was not true), also resupplying did not work. Next mornings resupplying of breakfast food in the main restaurant was not nearly adequate compared to the demand. We saw tens of angry customers, who did not get coffee! This is basic stuff! Management: please sort the breakfast in good order, then you have maybe one of the best hotels in Tallinn!
Nice hotel with great location! Pool area nice extra. Clean and functioning rooms with huge beds!
Breakfast wasn't that good. Should be more fresh fruits and foods that are made by hotel itself. Food tasted kind of "industrial".
The location is great, directly across Viru and close to the old town, the hotel is very well situated.
The lobby bar doesn't serve on the terrace and the waitress are not smiling at all. The tramway passes every two minutes so be sure not to have a room which gives on the street. The 45' queue for the check in on a Sunday afternoon. The room is not very clean, some spots on the floor, an ancient wine bottle opened and left in the closer. The breakfast was full of people and you have to queue or arrive before 08.30 as advised by the hotel management. And at 10.00 sharp, the staff takes off everything... Even though you are still there eating. Disrespectful.
Location fabulous, value for money excellent.
Breakfast - no free tables, queues for check in. No towels when arriving.
Location just outside of old town. Nice size room and bathroom. Great breakfast selection, biggest we have seen. Ac cools well.
Staff were extremely helpful. WiFi worked well. Nice breakfast. Nice rooftop pool. Good location on the border of old town and new.
They were a little overwhelmed by the number of guests they had. The restaurant was full to overflowing and both times I went I just had to sit with someone I didn't know. They should have extended the hours they served it. A few areas of the hotel were a bit dirty (not the room). No shutters on the windows, so room is not very dark.
Nice architecture. Good location.
Toilet seat was dirty, when we arrived! No kettle in the room and no even free boiling water facilities around (yet there's an ice generator :) :)). Breakfast room is crowded (why not just increasing the time for breakfast during the peak season?!). Very poor Wi-Fi.
Clean, good location, check in and out was efficient. Excellent buffet breakfast. Nice room.
The location was great. Able to walk to ferry terminal, old town and great cafés and restaurants at hand.
Very rich breakfast, very comfortable rooms (possibility for making coffee and tea). Parking garage.
Breakfast room gets very overcrowded at peak periods.
Breakfast was excellent.
Great position a few steps away from Old Town Tallinn. Room was very comfortable, plenty of choice at breakfast and amazing spa center with sauna and whirlpool.
The hotel is located just outside the old town. Also a very short bus ride from the ferry terminal.The room was big and comfortable. Buffet breakfast quite nice.
Ventilation of the room was not very well.
Breakfast, location, pool with saunas on the top floor
Nothing bad to tell
Very nice hotel. Good location, good rooms, very very good and big breakfast, nice small pool with couple of saunas... Like it very much.
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