CRU Hotel  

We had an amazing experience. The room was such an incredible mix of being classic (600 yr old building) and wonderful modern amenities. Very Romantic! The breakfast was beyond description. So much variety and so tastefully presented. All of these great experiences were only superceded by the extravagant service of the team. We were welcomed so warmly and cared for at every possible detail. The location is the best - right in the heart of the Old City. We never even attempted to explore the rest of the city - it was so great to be in the midst of all the history of Riga. Would definitely stay there again and recommend it to everyone we know.

location in Old Town is very good. Staff was starting to do business, good start. Breakfast very good.

Lot of stairs. Rooms cleanliness a bit poor. Price / quality rate poor. Why four stars.

Hi The hotel is in the middle of renovation so jack hammers going till 6.30pm Also there is no restaurant or bar due to this I have no problem if pre warned so i have the choice but there was no mention on booking.com When hotel is finished i am sure it will be great Dean

location couldn't be better, delicious breakfast

small room, no wardrobe, wifi didn't work during the first day

The location of the hotel was perfect for visiting the Old Town of Tallinn. The best word that I can use to describe this hotel is charming. The staff was very friendly and informal.

The television reception was terrible and it only had one channel. They also need to put more and better towels in the bathroom.

A warm welcome from staff who went out of their way to provide an excellent service. Hotel has been beautifully and tastefully renovated and has an Italian style restaurant. The hotel is well situated in the old town yet is close to the main areas of the rest of the city - shopping malls and transport links etc.

We enjoyed it. It is in a historic building in the old town of Tallin.The room was delightful we had a king size 4 poster bed.

We were not warned that the taxi could only get us to about 400m from the hotel(as the hotel is in the old town). Walking the last 400m with all our luggage- we had lots of it incuding a bike box as we were on our way back from a triathlon event- was not easy over the cobbles..

The Viru is superbly positioned in the Old town of Tallinn, and is very nicely appointed, the Rooms are gorgeous and full of character, with exposed beams and different levels etc. We had a Superior Dlx Room, and the Bed was extremely comfortable.

Only minor points were that the WiFi was a bit hit/miss in the room, and the tv only had a about 3 channels on it, none International/English. The Hotel operates its own Pizzeria/restaurant from street level, which we used once. However, it was staffed by very young staff with seemingly no-one in charge, and consequently service was chaotic, some people's meals came quickly, some didnt, and we waited for over an hour before finally being told that they had forgotten to put in our order. 2 Pizza's were hastily prepared for us, which were good, and they didnt charge us as we had waited so long, but all in all, not ideal.

The Inn had character - modern amenities with charm - and is in a great location in the old town. There were restaurants and bard all around but I did not hear them at all during the night. The breakfast was pretty good (and I am a vegetarian) and the staff were friendly.

I would have liked the hotel doors and reception to have been open more- I felt like I was intruding on the restaurant.

The Viru Inn is a nice boutique hotel in the heart of the Old Town of Tallinn. Ideal for a short break. The room was spacious and comfortable and the staff helpful and friendly

No coffee making facilities or toiletries in the room. The tv channel selection was terrible (only Eurosport after 11.00 pm)

Design of the building and the rooms is very nice. Rooms are very comfortable

Service of the employees could be much better. No real hotel feeling as a reception is only available during the day. In the evenings nobody is really dedicated hotel staff (people working in the restaurant) and the large key is nothing you wanna carry around all the time

We stayed in a superior room which I believe was more spacious than the basic room. The hotel is small and staff friendly. The Viru Inn is centrally located. Tallinn is very busy on a Saturday night so some may find the hotel noisy, we didn't though. The hotel doesn't have air conditioning which, again, some may prefer. We would happily book this hotel again.

The rooms do not have tea/coffee making facilities which I would have liked but I was aware of this in advance.