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El Obayed Bay, 99999 Marsa Matruh, Egypt – Show map
Unfortunately it's not possible to make reservations for this hotel at this time.
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12 properties in Marsa Matruh
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58 verified reviews
They speak your language!
Carols Beau Rivage Matrouh's staff speaks: English, Arabic
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Outdoor Pool, Grounds, Terrace
Ping-Pong, Fitness Center, Spa, Massage, Turkish/Steam Bath, Private Beach Area, Indoor Pool (all year)
Food & Drink
Bar, Restaurant with Dining Menu, Snack Bar
Room Service, Shuttle Service (surcharge), Airport Shuttle (free) , 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Family Rooms, Elevator
From 2:00 PM
Until 12:00 PM
Cards accepted at this property
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Based on 58 reviews
Value for money
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clear，beautiful sea views
it is far away from center of the city，ever there is no serve to book a taxi in hotel！！The staff not very friendly，just call us to wait the taxi beside the road！！！my god！then，there is no any shop to buy any food！Just have to have meal in restaurant！I was too hungry to die！It is not a great trip in all！
EXCELLANT PLACE TO SPEND YOUR HOLIDAY WITH YOUR FAMILY
The access to the beach was quite nice; the waters were just amazing. The poolside bar was quite lively and the food on offer there was just right. The layout of the property was comfortable to move around. The Head Chef (Mr Mohamed Atef) went out of his way to make some yummy Indian vegetarian dishes to keep us happy :) The Palm trees with bunches of dates on them looked awesome
Having chosen the Full-Board option was not the best thing (there was choice either). The food was insipid most of the time. The Staff seemed to be over-stretched and were generally unhappy in providing service. On one particular day, the ice-bucket took more than 1 hour to reach our room. The gym had 2 treadmills - one of them was "out of order"
Cleaning. Crystal seawater,nice Italian friendly gust, almost every thing was ok
Food was good when chef cooks the Egyptian cuisine while the chef was expert the managment did not provide him with enough raw materials The beach was marvelous
Feeling that Italians are the most important guests doing whatever they want making the expert chef making bad tasty Italian food The harafeesh cafe open late not until 7 o'clock in the evening so I had to go to the city to smoke Shisha in the morning, not having enough Shisha flavours making me drink what is present not what I want My overall experience was poor,despite the good chef and marvelous beach It doesn't worth the money I paid compared to other 5 star hotels
charming beach with crystal clear water and white sand the main meals buffet was good clean cooperative and fast stuff big and clean pool
everything in the hotel was made for Italians all activities were made by Italian teams in Italian language for Italian guests. even the kids activities were also in Italian i had the impression that Egyptians are not welcomed in this hotel although it is in Egypt so for me i only enjoyed the beach but regarding the activities .... zero
Snacks on the pools (Lunch time) - Beach - Room view - Attitude of the employees specially in the restaurants and by the beach.
- All the activities are designed and targeted the Italians who occupies more than 80% of the hotel rooms (All in Italian language). - No activities designed for English or Arabic speaking guests - Food is repeating with leftover meat / chicken getting used as salad for subsequent meals. - Food quality is equivalent to 3 stars hotels - Safety is not the top priority. My child got a severe injury in her knee after she fell down due to slippery floor around the pool. No spray antibiotics in the clinic nor special injury sticking bandage. Actions from the hotel management was to assign one worker to stay in the sun most of the day trying to dry the wet floor using a rubber mat!!
Very good location,pool, quality of food,view, water games and the restaurant staff very good and helpful
The reception staff not as good as the rest of the staff and not friendly
Beach, Swimming Pools,food, Staff, Enviroment
Poor Laundry quality for a 5 stars hotel Alot of noise on our last night by the staff, moving an Italian group luggage at 3 am. I wish if the hotel was offering sightseeing packages like hotels in Sharm El Shiekh.
The location, weather, beach, crystal water and white soft sand are the best thing there. The nature is amazing
The hotel is very poor, no value for money at all!! The rooms are made of a very poor quality, the furniture is so poor, the bed and sheets are very old and bad quality, there is no toiletries in the bathroom, only a soap dispenser on the wall!! The food was ridiculously awful, the choices are very limited. The cheapest options are always served. The staff is not trained to serve guests, service is so bad. Overall not a good experience
Facilities, food, location, room size and view
Bathrooms need maintenance, TVs are old and small compared to the room size.
landscape and beach
Bad smell of prayer mate which we ordered from room service
Beach clean sandy Restaurant food is good Restaurant staff friendly and active (cafau ) is superman .. Children playground is good
The reception staff The number of staff on siwa bar little .. you must wait to take your snak for 20 min sometimes The show for children in Italian language only .. you feel you are not in Egypt .. The price is high for this hotel
The lunch and dinner wasn't good but the breakfast was alright
Food is very nice, both pool and beach are amazing, staff is wonderful & oriental show was unbelievable
Nothing but I want to stay more
The location, facilities, the beach are nice. Room area is good for small family.
Most of the staff are lacking experience and needs training for how to deal with customers. They never smile and are not helpful. I have many stories regarding that. Food was not good at all comparing to the room cost.
Nice resort and everything worked. As with any All Inclusive the food had little variety from day to day but was good tasting. The facilities were very nice and the location was great for the beach.
The food,service, and catering were exceptional. Lay out and decoration was pleasing to the eyes, and clean through out.
Beach barrier was too close to shore. Gym hours of operation should be open to clients earlier in the morning, and primary pool should have stayed open later than 7pm.
the location is very nice and the beach is so beautiful even the room was very good
they need some improvement regarding the food
The hotel is located in a wonderful area. The optimum place for relaxation and recreation. Staff are polite and helpful, My room was nice and clean with a sea view.
During my first visit I didn't face any negatives. However, I would suggest adding some more entertainment elements.
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