Grand Sharm Resort

i liked the large spaced rooms and i liked that it is close to el mercato

the staff need to more friendly and to learn english

the weather was amazing and the holiday was good value for money

the language barrier was a problem and the food was terrible

The friendliness of the staff and the location of the hotel. All the staff did their best to make sure our stay was enjoyable.

the swimming pool was lovely and very welcoming

room was dirty, and smelt, food was not great, staff were very rude and unfriendly, apart from the odd one.

The beauty of the entire green which surrounds most of Grand Sharm Resort's rooms.. 101 for that one!!!! Tks! :-))

It offered free shuttle services to beaches and markets as well as the restuarant/tourist areas. It had good swimming pool facilities.

When we complained about an air conditioner not working, reception assured us it could be fixed but made no attempt to fix the problem until we spoke to the General Manager 24 hours later. It was a shame reception staff could not take the initiative and fix the problem quicker.

the room was huge but it lacked details their was some rust in the shower and the sink was not so clean it needed some cocking...overall a good hotel wonderful balcony.

i liked the size of the room, having sitting area as well , balcony very big, new pool lovely with good view, root top fab for view of sharm, staff all very good, lovely smiles and very helpful, good security 24/7, reliable mini bus drivers, reception staff very helpful, room cleaned very well each day, shops close by, shopping center across the rood, old market near, beaches good, staff on beaches very good, food and staff excellent ate only in hotel no bad tummy,lovely new towels in bathroom and for beach,overall i enjoyed my stay and hope to return again, thanks to all the staff i had a wonderful holiday,,

this part of sharm comes alive at night, music from all the hotels can be loud, but once indoors its just faint sound, only one night disco managed to wake me, think the volume had gone up a notch,

The hotel was absolutely hideous. I was absolutely shocked by the staff and their ignorance to serve us the basics, for example, clean sheets, toilet was flooding and dirt was coming out of the shower, the loo doesn't flush and much more. It is the worst hotel I've ever been to!! Whenever we complain about the bathroom, they say they'll send someone and that person never comes. Not only it has a very poor service, but it is extremely unheigenic and we thoroughly felt unhappy. The pictures really lied to us! My children and I very much regret the trip to Sharm El-Sheikh!!

Breakfast was ok. After switching rooms because the aircondition did not work, the 2nd room was fine with much bigger shower. Rooms are generally pretty big with one bedroom and a living room area with refridgerator, sink, stove and kitchenware.

There should have been more shuttle buses to beach and old market.

good price, shuttle bus very convenient

far from the main town, no beach in front of the hotel (but there is free shutle to a near one), the majority of the staff do not speak english, no good organization

The main pool was really great and also I like the room design and hotel location beside El Marcato and Alf Lila.

Hotel reciption need some improvment