Fairmont Towers, Heliopolis    

Every thing regarding the hotel

I had a problem in check in since I had a reservation via booking .com, a room with half board for food but in check in they try there best to give the room only with no half board food there answer that booking.com made a mistake to you this with this rate when I insisted after more than one hour of argument I got what I wanted as in booking.com ad

Very elegant hotel with a wide and amazing lobby....Very clean and wide room with a wide bathroom

Price is a bit high for equivalent hotels around the world

Luxury Rooms , Elegant Facilities , Variety of Restaurants , Easy Access , close to airport , nice lobby , convenient business hotel .

Staff friendly but need training , No view from rooms , Asian Restaurant Offering very bad sushi , Swimming Pool could have been bigger ..

Bathroom not clean

Close location to airport. Executive lounge facility. Resturants selection.

Quality of brakefast. `

hotel over all

far from city center

Luxury hotel, a lot of green corners, flowers, so romantic...

Great hotel! Nice room, delicious food, very close to the airport. Relaxing staying promised!

It's elegant beauty , neatness , and variety of restaurants .

For my half board , I was not allowed to choose for what to eat as dinner .

Every think was good and special thanks for mrs wael ramdhan the restaurant and food serveice manger for his help and arrangement for our board meal also thanks for mrs mohammed raffet in the reception .

Fitness center must take care for it . It is so small and the equipment is limited

Every thing is just perfect

everything

nothing

everything

need to let you know about airport pick-up, you dont want to be walking out of the airport without transport 200 mens will say do you want a taxi and none of them are official

The staff the Service very clean

Excellent Hotel

The serenity is superb.

Lack of breakfast.

The set up of the hotel, the restaurents & bars, makes you feel at home.

they did a great set for the room cause its our anneversary it was so nice

I found hair i the milk

Liked the stay and the staff were very nice

Everything exept

Staff

Hotel spy is very good and offer one of the best Massage treatment.

Rooms, restaurants & grest hospitality

I like the hotel & setup. Staff are friendly & professional.

Location is little far from the city center

The older part of the hotel is slightly more comfortable and relaxed than the newer Towers part. The staff also seem more friendly for some reason. The garden and pool areas are superb, as is the health club. Both reception areas are staffed by helpful, welcoming people. The steaks in the French cafe are excellent.

Some restaurants are expensive for what they offer.

The hotel is Great, the room was perfect to me... I really enjoyed my stay there and definitely I will come back again.