Grand Royal Alex. Hotel  

Nothing at the hotel ... Veryyyyyyy bad

The rooms is not looks like in the photos, the view is sooooo bad , staff is not proff. at all , verrrry poor breakfast , very small restaurant , location is very bad " beside local market " , it's difficult to reach the hotel , finally ,,, I don't recommend to any one to visit the hotel ( baaaaaaad )

very poor agent, cleanliness and food.

1- There is no a panoramic rooftop terrace with an outdoor pool , 2- The room service is poor 3- Air-conditioned rooms is noisy and weak 4- The location of the hotel is bad 5- There is no private car parking for the hotel So , The paid value is too mach , and the class of this hotel is ** 2 stars only

Location Staff Facilitation Cleanness Value of Money

Theg are very flexible, in the no. Of guests, in checkouts. The hotel is very comfy!

Breakfast was too crowded, but early in the morning it was great with lots of variety. Room service takes time to respond to your request.

location room design

mornning music at the resturant loud improper enconvient

The bathroom realy not up to z stander of 4star hotel z light in z room was not working only 2 lamps hvac was very loud

hospitality staff, good designing for the lobby

Inroom decoration can't match four star. The shower is not good. When we had breakfast, there were so many men smoking, it's terrible.

Nice people at the reception and very helpful. Breakfast was good. In general good service and good value for money.

Nothing

The rooms

Chargeable wifi & chargeable swimming pool

the welcome was great the breakfast is very good according for the price

the washroom not comfort needs maintains

Friendly staff. Attention to little details. Good value for money. Feels like it should have higher star rating.

Access to taxi.

The location is very near from all location and city centrr

The clearing and bed was not comfortable and the bed sheets are not clean as four stars hotels level, hotel is two or three stars at lease

the location and the cleaness.

the service, I asked the room service to bring me 2 cups 3 times in the same day and no one brought them to me.

Hotel Staff& food

Parking

The Luxury and comfort found everywhere. Also, the prices were very reasonable, rooms and toilets were very clean. Finally, the delicious taste of their food and the beautiful view from the roof.

Only one thing which is the delay in services sometimes.

the hotel design from inside so creative

room smell, i was with my friend and sudden they said visitors are not allow to enter the room this is the first time i had ever listen this from hotel !!

Location

Location and Staff.

Restaurant was not that good but was OK.

The street in front of the hotel is extremely narrow which you could hardly find a taxi, and the staff of the receptions is extraordinarily puttering, it took almost half a hour to check in. Also, the swimming pool is significantly small, the most annoying thing was the door card, u need go to the front desk to resume it every day. In a word, it is the worst hotel I have ever stayed.

Close to old city

Breakfast and swimming pool

Good hotel in general and nice design of the entrance hall and rooms good size and special thanks to the nice girl in Guest Relations to help and welcome

Reception(front disk) response is very slow and sometimes ignore requests

Near Raml Station, Clean room, Clean toilet

Not sea view, Breakfast is not as good as four star standard.

price

rooms were very small bad location bad resturant bad cleaning