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Cairo International Airport (CAI) 59.2 miles

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Helnan Auberge Fayoum

Lake Karoun, Shakshuk (Show map)

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Helnan Auberge Fayoum http://www.booking.com/hotel/eg/helnan-auberge-fayoum.html

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Good, 7.1 Score from 14 reviews

Founded in 1937, the luxurious hotel has been the official host of celebrities and prominent figures over the years.

Spread over the fabulous coasts of Lake Karoun, the former hunting lodge of King Farouk offers an elegant atmosphere and a number of activities. Enjoy the unspoiled countryside and take a stroll along the golden sandy beach. Go fishing, boat sailing or windsurfing. Take a short excursion to visit the famous Seven Waterwheels or explore the unique rock formations of Valley of the Whales.

Whatever you choose to do, the Auberge is the ideal base which also provides you with luxuriously furnished and tastefully furnished rooms. Relax in the tranquil and peaceful atmosphere of your room and quietly admire the stunning view of the landscape. This is truly an oasis and your perfect place to rest.

Hotel Rooms: 49, Hotel Chain: Helnan International Hotels.

Availability

Unfortunately it's not possible to make reservations for this hotel at this time.

Facilities of Helnan Auberge Fayoum

General

Restaurant, Bar, 24-Hour Front Desk, Newspapers, Grounds, Safe, Heating, Baggage Storage, Air Conditioning

Activities

Pool Table, Outdoor Pool

Services

Room Service, Meeting/Banquet Facilities, Laundry, Breakfast in the Room, Fax/Photocopying

Internet

Free! Wi-Fi is available in public areas and is free of charge.

Free! Wired internet is available in the hotel rooms and is free of charge.

Parking

Private parking is available on site (reservation is not needed) and charges apply.

Policies of Helnan Auberge Fayoum

Check in

From 14:00 hours

Check out

Until 12:00 hours

Cancellation / Prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and extra beds

Free! One child under 6 years stays free of charge in an extra bed.

One child from 6 to 12 years is charged 50 % of the room stay per night and person in an extra bed.

There is no capacity for extra beds in the room.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

Pets

Pets are not allowed.

Accepted credit cards

Visa, Euro/Mastercard, Diners Club

The hotel reserves the right to pre-authorize credit cards prior to arrival.

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Enter your dates

Total Hotel Score:

7.1

Based on 14 reviews

Guest reviews are written by our customers after their stay at Helnan Auberge Fayoum.

See the score on a graph

Score breakdown

Clean 7
Comfort 7.3
Location 9.1
Facilities 6.6
Staff 6.6
Value for money 5.9
Clean 5
Comfort 7.5
Location 10
Facilities 7.5
Staff 5
Value for money 5
Clean 6.9
Comfort 6.9
Location 10
Facilities 6.9
Staff 6.9
Value for money 5.6
Clean 7.5
Comfort 5
Location 7.5
Facilities 5
Staff 2.5
Value for money 2.5
Clean 5.6
Comfort 6.9
Location 7.5
Facilities 5.6
Staff 6.3
Value for money 5
Clean 8.8
Comfort 8.8
Location 10
Facilities 8.8
Staff 8.8
Value for money 8.8
Clean 8.8
Comfort 8.8
Location 10
Facilities 6.3
Staff 7.5
Value for money 7.5

Score Filter

All reviewers 14
Families with older children 1
Families with young children 4
Mature couples 1
Groups of friends 4
Solo travelers 2
Young couples 2

Score history

Has Helnan Auberge Fayoum always scored 7.1?

See the average scores awarded by guests over the past 12 months.

We don’t have enough data to make a graph for Helnan Auberge Fayoum yet.

Previous page Next page Showing 1 - 14

Amr Young couple الاسكندرية, Egypt November 26, 2012	Building style, location House keeping staff 0 out of 1 people found this review helpful. Did you?	8.3
Ahmed Family with young children Cairo, Egypt November 20, 2012	Location & food. Price comparing to service. Staff needs more training. Did you find this review helpful?	7.5
Karen Group of friends Cairo, Egypt November 19, 2012	Dear Sir/Madam, Through Booking .com I recently booked 2 rooms at the Fayoum Helnan Aberge for a weekend get away for myself and my friends. We were in rooms 207 and 207 staying on 15th and 16th November. More friends decided to join us and were in room 135. On check out, the young lady on the desk , Nancy, produced bills for myself and my friends, and had taken the cost of 2 nights from the credit card I had given as a guarantee. I have booked rooms across the globe with booking.com over the last 4 years, and never before has this happened to me. Always, in accordance to the booking.com terms, I pay the full cost of the rooms to the hotel on check out. The website, on the booking page for your hotel, clearly states:- You will pay the hotel in the hotel’s local currency (egp) at the exchange rate on day of payment. The following comes from the Terms and conditions of Booking.com in relation to me as a customer. 5. Credit card Hotels require credit card details in order to guarantee your reservation. As such, we will send your credit card information directly to the hotel at which your booking is made and we may verify (i.e. pre-authorise) your credit card as well. In order to safeguard and encrypt your credit card information when in transit to us, we use the "Secure Socket Layer (SSL)" technology for our services. For certain rates or special offers, please note that your credit card may be pre-authorised or charged (sometimes without any option for refund) upon reservation and confirmation of the booking. Please check the room details thoroughly for any such conditions prior to making your reservation. Nowhere on the website does it identify your standard lake view room as a special offer or identify it as a certain rate. As a British person living and working in Egypt, I am unable to get a local credit card, therefore I use my UK credit card as a guarantee, and pay for the rooms with my local HSBC debit card, or in cash. Did you find this review helpful?	4.2
Frank Young couple Giza - Cairo, Egypt October 9, 2012	location and the waiter in the restaurant the gardens the menu in the restaurant the atmosphere in the restaurant Did you find this review helpful?	7.9
جلال Family with young children القاهرة, Egypt May 9, 2013	الفندق يتمتع بموقع مميز على البحيرة وشيد على الطراز الكلاسيكي القديم باعتباره كان استراحة للملك. اشعر بالفخامة والراحة فى الفندق كما أتمتع بود وحسن ضيافة طاقم العمل على الفندق أن يعلن عن نفسه فى الوسائل المختلفة فانا اعتقد أن الكثير لا يعلمون عنه. كما يمكن أن ينسقوا مع شركات سياحية للرحلات المتاحة لتشجيع السياحة الداخلية. Did you find this review helpful?	8.8
Peter Solo traveler Düsseldorf, Germany March 4, 2013	Lage direkt am Qarunsee, schöne Anlage, schönes Gebäude, stilvoll, beste Wahl im Fayoum Did you find this review helpful?	8.3
Hatsuda Group of friends 大阪府, Egypt January 27, 2013	ロケーションがよっかた。お風呂場に砂が落ちていたり、水まわりの清掃がよくなかった。 Did you find this review helpful?	6.3
Anonymous Group of friends Norway August 22, 2012	Good location if one wants a weekend trip outside of Cairo. The hotel is clean and has a nice pool (the lake seemed to dirty to swim in). One can arrange trips to the nearby pyramids and the UNESCO site Wadi Hittan. The food is expensive and a bit of a disseapointment. Did you find this review helpful?	7.1
Anonymous Family with older children Egypt February 18, 2013	das Ambiente auf der Terrasse lädt zum Entspannten ein! der Service - vorallem im Restaurant darf gerne noch dazulernen. Die Freundlichkeit an der Rezeption war nicht immer gewährleistet. Did you find this review helpful?	6.7
Anonymous Mature couple Netherlands May 6, 2012	nice location at the edge of the lake - found a bedbug - internet not working - low waterpressure for the shower - toilet not flushing requesting to fix these defects took many reminders, staff mostly seem to be uninterested Did you find this review helpful?	5
Anonymous Solo traveler Egypt January 19, 2013	A luxurious hotel with hostorical ambiance . The staff is very friendly and welcoming . Did you find this review helpful?	9.6
Anonymous Family with young children Egypt May 22, 2012	There are no comments available for this review	4.6
Eva-maria Group of friends Erstein, France July 9, 2012	There are no comments available for this review	7.1
Mohamed Family with young children cairo, Egypt January 28, 2013	There are no comments available for this review	7.9

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.