JW Marriott Hotel Cairo    

Green area, fresh weather , calm

Everything

Noise

infrastructure available until late hours

the staff tried to extort money from us from even before arriving. first by pretending that the reservation was not in the system and after trying to make us pay for limousine to pick us at the airport instead of the agreed and advertised shuttle!

The facilities are amazing - great indoor/outdoor pool and spa. Also a very comfortable bed. The hotel is located between the airport and the city so you need transport. The great thing is that the hotel has a courtesy bus that leaves regularly to take you to the airport or to the city

The JW Marriott team remembers you by your name, always! makes you feel part of the family..:)

The water flow in the shower always has hot & cold bursts, usually in the mornings, particularly if your are on level 3. Last room I experienced was 3303.

very nice hotel. very clean and comfortable. quite big so even when fully booked it does not get crowded. awesome gym. free fast wifi. best hotel in cairo i have seen so far

advance payment

Calm nice stay and lovely Golf court relaxing view. In addition to warm closed pool.

Distance from shopping malls

That it was close to the airport, has a good pool and gym. Proximity to Heliopolis and the airport was ideal.

I have always found that the reception staff, on the whole, are unprofessional and defensive before one even speaks. When an enquiry is made, at least three of four other members of staff will join the person you are asking and proceed to speak in Arabic. I speak arabic so it is annoying that they are talking about clients at the hotel in front of them . I am always polite and when I ask them to clarify things they ask other members of staff and get very personal and they become upset. It's very frustrating. They charged 8000LE on my card and told me it was only a blocking fee, then the money came out immediately (I received a text from my bank). While checking out they wanted to charge me again. I politely reminded the receptionist (who was the most professional I had met there) that I had been charged already. She said 'authorised' meant that it was simply a holding fee. I had to show her the text from my bank and politely insist. I ensured I had room service prior to this as the difference was not refunded But I didn't expect it to be. The convenience shop at JW was vastly over priced.

It was quiet and worm

i liked the beach & the health center

The food - There was no Indian / Muglai option available

The Hotel is away from city and not far from airport, very convenient to hold meetings regardless the situation in the city. Very green surrounding with a lake. Nice facility, business friendly environment. Free internet connection is a great plus.

I liked the location because it is very close to the airport and to Rehab city, where I have family statying. It was away from all the protests that were going on so we did not get affected at all. It is perfect for someone that wants to be far from all the noise and pollution that is in the city. Also, The staff are very freindly.

The bathroom was not cleaned properly. The in room dining was below average.

Everything specially the staff is friendly .. the service is great

Hotel has good selection of restaurants, the staff are very friendly and the hotel is always clean and tidy. Would highly recommend

the spacious room and friendly service

The hotel is a great one equipped with everything you need, free wifi everywhere, 3 big swimming pool, 2 outdoor, and one indoor.. Nice big garden, and golf feild.. It is simply amazing

Very slow chek-in check-out process, very diffecult to get taxi.

fitness center, restaurants and food quality, friendly staff

it's dirty, dust everywhere. rooms are not clean, at least my room.

Excellent hotel. Nice design, well trained and very attentive hotel staff. Nice pool area. Free Wifi everywhere. Hotel pickup perfectly arranged. Free minibus services provided to airport, City Star Mall and certain tourist destinations.

Hard to mention any negative points. Pehaps the location: hotel is very close to the airport but very far from city center. Considering the size and traffic of Cairo the location can be viewed positive or negative - depending on your destination.

Ever attentive staff, all creature comforts provided for, WiFi everywhere, excellent pick-up service at airport

No pool for sporting activities (swimming laps) available

Nice location..Good facilities..

more than perfect

All Staff were professional and friendly.

موقع الفندق بعيد عن الازعاج . مساحات خضراء كبيرة لوجود ملاعب جولف . بوفية افطار ممتاز ومتنوع وشهي . كرم موظفي الاستقبال حيث تم ترفيع غرفتي مجانا بالاضافة لتعاونهم الممتاز عند طلب المساعدة منهم . حراسات طوال الليل والنهار وتفتيش للسيارات عند دخولها داخل ساحات الفندق . ابداع التصميم للفندق والفرش المريح .

الاسعار مرتفعة نوعا ما . طلبهم لايجار يومي لركن السيارة في مواقف الفندق .

أعجبتني الطريقة الرائعة بالتعامل مع الضيوف. وكذلك يمتلك الفندق العديد من المسابح والرياضات المائية

لم يعجبني توفر المواصلات بسهولة وكذلك الكلفة العالية لسيارات الفندق

النظافة و الترتيب

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