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Resort highlights

Free WiFi Free parking

Activities:

Tennis Court Fishing Ping-Pong
Show map Moevenpick Resort Soma Bay

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Score from 74 reviews Wonderful 9/10

Newest reviews for Moevenpick Resort Soma Bay

  • Galal
      Egypt
    August 31, 2014

    the hotel is very comfortable , staff are helpful and nice, the beach is amazing , the pools are pretty good , food is excellent and the bars are amazing

    only one negative comment it is about the maintenance of the rooms and the cleaning also , they should care more about it before the arrival of the guests

    7.1

  • Mohamed
      Denmark
    August 31, 2014

    the swiming pool

    kids place not good enough. not much toys. restaurant has no many kind of fish. just one kind.

    6.7

  • Anonymous
      Saudi Arabia
    August 31, 2014

    Relaxing atmosphere. Food is very good.

    Location is far and almost isolated. Some of the staff seemed amateurs, not a movenpick kind of staff, though all were very polite and helpful.

    8.3

  • Awatef
      Egypt
    August 31, 2014

    Food was amazing , Staff were very helpful

    10

  • Mohamed
      Saudi Arabia
    August 27, 2014

    Hotel facilities and staff

    Lunch and dinner rates very expensive. No cheap transportation from Moevenpick to nearby shopping areas No free shuttle service to city center Moevenpick should give access to taxis to ply for the guests at reasonable rates

    7.5

  • Omar
      Saudi Arabia
    August 24, 2014

    everything

    9.6

  • Anonymous
      Egypt
    August 23, 2014

    The food varieties and quality were amazing

    Staff were few which passively affected the service quality and speed The rooms view were very poor hidden by concrete walls of the balcony and most of the landscape were not properly used( no play area for z kids- z pool is relatively small) No body wash was available during our stay

    5.8

  • Amr
      Egypt
    August 23, 2014

    view Room. Quite.

    Entertainment team not good Wi Fi very poor Some staff not cooperative All inclusive option doesn't have more variety.

    8.3

  • Salem
      Saudi Arabia
    August 14, 2014

    food location cleaningness

    operator response house keeping services response

    8.5

  • Tarek
      Egypt
    August 12, 2014

    Staff.

    8.8

  • Amr
      Saudi Arabia
    August 12, 2014

    clean nice and perfect relaxing place

    Need more activities and shows

    7.5

  • Nooh
      Bahrain
    August 11, 2014

    Every things is nice food, clean, staff

    The receptions staff are really poor

    8.3

  • Ahmed
      Saudi Arabia
    August 11, 2014

    reception boys and swimming pool staff

    many points 1- very bad sea look , 2- very cold swimming pool and dirty , 3- room with bad odour , 4- room service always knock the door even dont disturb is working , 5- take time te serve you if you request some thing , 6- no free bus to senzo mall all with charge and very expensive , 7- when you go their you feel that you are inside jail cant go any where , 8- very far from hurghada and near from safaga

    4.2

  • Noha
      Egypt
    August 11, 2014

    The diversification of the buffet; every meal new items were presented. The room was cosy. The staff were so helpful, tolerant and friendly especially with kids. Kids club is very entertaining. Night life is amusing. Every night a different show.

    Housekeeping service needs improvement, however it's not bad. We can say "average". The back view of the hotel featuring plain desert. No nice decorations or beautiful garden. Only some grass and few bushes. Location is too far from any habitation, in the middle of nowhere; not encouraging to outings. Rest rooms are away from the restaurant; all the way across the lobby. The market at the hotel is poor and there is no other option in the neighbourhood; nothing nearby.

    6.3

  • Mohamed
      Egypt
    August 10, 2014

    There was a quick response for repairinga problem which i found in my room. also the food was good variaty and clean

    8.8

  • Walid
      Kuwait
    August 8, 2014

    The restaurant was excellent. Clean, everything available, manager always around you if you get in any problems.

    Actually the hotel was very crouded and the staff were not enough to cover it. You have to call the house keeping 4 times to get your needs done.

    10

  • Ismaeel
      Egypt
    August 6, 2014

    Quality of food Evening program Room comfort

    the checkin operation in the whole (took more than an hour for 4 rooms) put all 4 rooms on the mountain view (as they call it!! which is a very ugly view) put 2 rooms in the 4rth floor and other 2 in the 2nd, which is very tiring especially with little children and babies. the minibar was empty tv didnt work for about 3 hours at the 1st day. the concierge brought our bagages after 45min of our stay at room.

    6.3

  • Ahmed
      Egypt
    August 5, 2014

    I like the location

    I didn't like whatever in this hotel the staff is very stupid and non friendly at all they don't respect the guests and even when I try to call the lobby it takes at least one hour to find somebody answers i stay for five days and they clean my room just one time and even the cleaner was nervous and asked me for money to clean my room when I arrived I checked in in 2 hours and this is the longest period i check in in whole my life one day a kid was sanking in the pool and no one guard or doctor to save him but he was lucky because there was another guest from Germany saved his life the food is the worst and everyday although I was a half board guest but the staff asking me everyday to pay for dinner and I have to fight there and explain i paid for dinner already i have 2 kids with me and no hot water at room I asked the staff to fix but all my stay nothing has happened it was really the worst feast vacation in my whole life I will not visit this place again and even i will not treat with movenpick hotels any more

    3.3

  • Mohamed
      United Arab Emirates
    August 5, 2014

    Hotel decorations perfect and stuff are very cooperated

    Beach is not good at all

    8.3

  • Amr
      Egypt
    August 3, 2014

    Everything is wonderful

    Nothing was bad

    9.2

  • Maha
      Egypt
    August 3, 2014

    Pool was ok, front desk staff and restaurant staff are friendly. Housekeeping staff are very friendly.

    we arrived system was down so we checked in at 18:30!!!! the management did nothing to compensate us for the day we lost or time we waited. They basically left us to the receptionist who had to decision power whatsoever!! Dinner had limited food variety on top of which several of us including kids suffered from food poisoning: diarrhea, vomiting. we reported it and as usual the receptionist had nothing else to do except telling us he will report it to food & beverage manager who obviously as the rest of the managers was not there. No Wi-Fi during the entire stay. The hotel is not in Soma bay it's actually 5 Km away and is 50 Km from Hurghada!!! Safaga is just 10 Km away from the hotel. It should be called Movenpick Safaga not Soma bay!!!!!! I would never go back and I would definitely not recommend it

    6.3

  • Maha
      Egypt
    August 3, 2014

    Pool was ok, room was clean, staff is friendly but not their managerial level

    We arrived and the system was down. We checked in at 18:30 and lost the entire first day. The management did nothing to compensate us. They left us to the poor staff who does not have any decision power to deal with us and they disappeared. The same night, we entered the main restaurant for dinner: very little variety of food, soft beverage are in sight but you have to pay for it and it's not even in cans. Several of us suffered food poisoning severe diarrhea and vomiting all night. When we reported it to staff as usual no manager in sight and they did nothing. Dinner every night had limited variety. The hotel is not located in Soma bay so they shouldn't call it soma bay. They should call it Safaga. This is kinda fraud to get people all the way there to find out safaga is 10km away and hurghada is 50 km and soma bay is 5 km!!!!! I would never go back and I would definitely not recommend it.

    6.3

  • Amr
      Egypt
    August 3, 2014

    100% satisfied

    9.6

  • Mohamed
      Egypt
    August 3, 2014

    Facilities

    needs more trained stuff

    6.7

  • Ashraf
      Egypt
    August 1, 2014

    Food was ok, swimming pool was accepted. Other than that is awful'

    4.6

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