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Newest reviews for Tolip Hotel Alexandria

  • Sara
      Egypt
    August 31, 2014

    They have the best bakery in town the bread and cake on the breakfast were awesome

    The elevators are always crowded there's only 4 elevators serving around 400 rooms we had to wait for about 15 minutes to get in

    8.3

  • Mohssen
      United Arab Emirates
    August 31, 2014

    very noisy, very unprofessional staff, 6 hours without soap our shampoo due to shortage in their store, poor restaurants, no A/C in all passage ways and corridors (they disconnect it). In general I can hardly consider it as 1 or 2 stars Hotel, but never 5 or even 3 stars by any way

    4.6

  • Yasser
      Saudi Arabia
    August 27, 2014

    Location

    Reception clerks are very slow, inexperienced and they lack good communication skills. Not enough elevators.The elevators are not spacious. You'll wait for half an hour to use the elevator. Corridors are stuffy.I slipped on a wet floor due to water leakage. Housekeeping is very bad.Rooms are not the slightest bit clean.There was hair and cigarettes on the floor.The bathroom always smells bad after housekeeping.Pool is very small and they don't own a private beach.

    4.2

  • Adel
      Egypt
    August 27, 2014

    cleanliness - new rooms furnituer

    very crowded in holydays - staff response was slow

    7.1

  • Ahmed
      Qatar
    August 27, 2014

    Rooms are clean Food and fruits are nice Quit and clean hotel In a great location in front of the sea

    Pool is small and not suitable for adults Room service sometimes will ignore your request for cleaning the room if you will leave the next day

    8.8

  • Anonymous
      Egypt
    August 24, 2014

    WiFi available only in the lobby and resutrants. Not allowed to bring food from outside.

    5

  • Ashraf
      Egypt
    August 24, 2014

    I liked most of the facilities, the food, the rooms, the cleanliness and the friendly attitude of the people there.

    The elevators are nor sufficient. Every time i need to go down, i had to wait for a minimum of ten minutes as they were always occupied.

    9.6

  • Khaled
      Egypt
    August 23, 2014

    Location and price value

    Room service

    7.9

  • Anonymous
      Egypt
    August 21, 2014

    Location

    Staff need more training WiFi is very expensive in rooms, However it is free in the lobby. No beach, only small swimming pool

    8.3

  • Ahmed
      Egypt
    August 21, 2014

    Most mobile networks dose not work inside the hotel, and credit card machines

    7.1

  • S
      United Kingdom
    August 19, 2014

    Despite that it says they have free WiFi in the entire Hotel that wasnt the case. I had a room on 9th floor, first night I questioned Reception and was told that they will get IT to check and resolve. It wasn't resolved until next morning. I asked again and was told WIFI is only available in the lobby! Very disappointing as I couldnt check what I needed to check for work promptly, had to be in the Lobby periodically which is annoying. That was one of the reasons I booked, WiFi availability!!

    6.7

  • Anonymous
      Egypt
    August 19, 2014

    the room was perfect,very comfortable and clean,

    the swimming pool is very small compared to the hotel size and it was not clean at all especially the kids pool ,its colour was not pure seemed really not clean, the prices of the food and beverages were very expensive all the menu items were very expensive

    7.5

  • Peter
      United Arab Emirates
    August 19, 2014

    The staff were very helpful, meal at the Italian restaurant especially nice.

    At night you could hear the cars outside, also without instructions it was impossible to control aircon. The inroom WIFI not yet installed

    5.4

  • Anonymous
      Saudi Arabia
    August 17, 2014

    nothing

    no food or drink alowed to enter the hotel bathroom sewarge is not covered

    4.2

  • Anonymous
      Egypt
    August 13, 2014

    Nothing Specific.

    Pool is very dirty. Staff is trying to do their best but they are unprofessional and untrained. Bad Smell in the bathroom.

    3.8

  • Anonymous
      Qatar
    August 10, 2014

    every thing

    4.6

  • Shady
      Egypt
    August 9, 2014

    Location

    Everything. Need new management

    2.9

  • Mohamad
      United Arab Emirates
    August 8, 2014

    The Lebanese Restaurant .

    Not attenting requests related to room Maitenance or service at all.. Which happened several times during my week stay!!!!!!

    4.6

  • Hussein
      Sudan
    August 7, 2014

    the cleaning of bathroom

    4.2

  • Mohamed
      Saudi Arabia
    August 7, 2014

    View

    Elevators ??

    5

  • Haitham
      Egypt
    August 6, 2014

    Staff are friendly and always with smile. food was amazing rooms are still new

    -Too expensive. - room had a water leak that took almost 7 hours to figure out that they need to change my room - reciption are VERY carless when hanndling eacalations as if they got used to complains :( - no proactivity in solving any priblem , you need yo report a problem around 3 times in order for an action to be taken - i do n

    4.6

  • Anonymous
      Egypt
    August 6, 2014

    sea view, staff, room furniture & location

    breakfast needs more choices

    8.8

  • Sherif
      Egypt
    August 6, 2014

    Sea front rooms are great Staff are very friendly and helpful

    Lack of garbage bins in the hotel Lack of quick maintainance of washrooms e.g no soap

    7.5

  • Rania
      Egypt
    August 5, 2014

    Expensive Food They make the guests pay for the entertainment in the hotel at the feast, that all the hotels make it for free for the hotel guests. They allow ppl who shout and argue for entering food to their rooms , but its not allowed for ppl that don t know how to shout.and on the other hand the security that refuses entering food or beverage from outside let the supermarket in front of the hotel access and deliver everything, which is totally wired situation.

    7.1

  • James
      Egypt
    August 4, 2014

    End of eid festival was great.

    Difficult to find an alcoholic drink initially as we were the only non-Muslim guests but we were quickly accommodated and the mojitos and local wine was amazing.

    10

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