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Resort highlights

Free parking

Activities:

Pool Table Ping-Pong Windsurfing
Show map Sheraton Miramar Resort El Gouna

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Newest reviews for Sheraton Miramar Resort El Gouna

  • Anonymous
      Saudi Arabia
    August 29, 2014

    staff

    1- No other activities in Gonna. 2- The beach was not good.

    8.8

  • Ashraf
      United Arab Emirates
    August 14, 2014

    nice to relax enjoy lakes and good views

    9.6

  • Anonymous
      Egypt
    August 10, 2014

    Staff were polite

    Hotel needs overall maintenance. It looks old. The room needs maintenance. Drainage of shower was not functioning well at all. Breakfast did not match a five star hotel in terms so variety and quality

    5.4

  • Anonymous
      Egypt
    August 7, 2014

    The hotel is in El Gouna. That's the only good thing about it.

    The photos on booking.com and the hotel's website are probably very old from when the hotel was still new. My husband and I arrived on the 28th of July, 2014. We stayed for 4 days and we wanted to leave after our 2nd day, but all other hotels in el gouna were fully booked. Our room was far from clean with a dusty bathroom floor and stuffy air. We changed the room after complaining to the hotel about cleanliness and they put us in another room which we still weren't impressed with due to the dusty loungers and terrace. The walk from our room to the hotel lobby and the pool or beach was very long. We had to use the hotel's golf cars. The golf car driver was snarky when we'd come back from an outing and ask him to take us to our room. It was our first day and second trip with him and he was like "you still don't know the way to your room?" We were speechless. The food was awful. Tasteless and very poor quality. What 5 star hotel screws up a club sandwich? Their chocolate mousse dessert tasted like something out of a packet and whipped with milk. We ordered an ice bucket and water to the room which came after 45 minutes. After ordering food once, we opted to eat out during our entire trip. The pools were small in ratio to the abundant number of adults and kids in them, not to mention the women swimming with their clothes on. The bed gave my husband back and shoulder pains. A couple of pillow cases were torn. Rooms did not have bath robes or slippers in them. We called and asked for them, they told us "these items only come upon request" so we requested them and still we never got them. There were only 4 towels in the bathroom. 2 big ones and two small ones and they were discolored from their original white to now beige. This hotel should be stripped of its 5 star rating and be a 3 star hotel at the most

    3.3

  • Gihan
      Egypt
    July 23, 2014

    I enjoy my stay their every thing was good , I will return and recommend it to other travelers

    The food is not good I hope next time it will be better

    10

  • Christine
      United Kingdom
    July 13, 2014

    Weather

    Staff attitude. Unsupervised pool. Lack of welcome

    5.8

  • Mohamed
      Egypt
    July 5, 2014

    Great location and atmosphere

    Very slow room service, and my room sheets were not clean, same for the room, there was broke. Glass on the floor when i arrived

    7.9

  • Eqbal
      Kuwait
    June 22, 2014

    Nice hotel in juna area and good welcoming And nice massage Mona is best therapy

    Wi fi in lobby only

    10

  • David
      United Kingdom
    May 20, 2014

    Friendly efficient staff Hotel grounds

    Hotel looking a bit tired and area around the hotel not great once out of hotel grounds

    7.1

  • Tamer
      Egypt
    May 11, 2014

    front beach room 2nd floor 2000 is fantastic Good breakfast Easy transportation to any place

    Dinner was so bad for me for 2 days from 3 nights I stayed there

    8.8

  • George
      United States of America
    April 29, 2014

    We enjoyed our stay Hotel was outstanding Amazing location . Went out to el gauna marina was very nice Downtown was ok Breakfast was good but not so much desert Good for short vacation 4-5 days more than that you would be bored :)))

    Desert was not a lot

    10

  • Tarek
      Egypt
    April 27, 2014

    Lakes and View

    Swimming Pool not clean Spa not fully equipped

    7.9

  • Anonymous
      Egypt
    April 24, 2014

    Nice view

    V poor staff and v poor service. Refrigerator was changed and still not working. Food in the pool always late

    5.8

  • Mahmoud
      Egypt
    April 21, 2014

    I like to thank all departments for their cooperation , especial thanks to kids area responsible

    - bad smell from the lake ( from time to time ) - checking out on 18 april , it was rush hour we hardly find helper to carry on our luggage

    9.2

  • Ahmed
      United States of America
    March 29, 2014

    location food staff

    directions inside hotel property is not adequate at all .... there is not even signs to direct you the exit/lobby area hope to see an improvement on my next visit

    9.6

  • James
      United States of America
    March 13, 2014

    The openness of the facility. Great fishing/snorkeling trip! Very relaxing when you could get away from the noisy children running and screaming.

    1) Cats fighting just outside my room at 4am that went on and on. It was very noisy and annoying. 2) Running/noisy small children everywhere to the point that it was hard to avoid them. 3)No in-room WiFi

    10

  • Mohamed
      Egypt
    February 22, 2014

    - Room view - Food was great

    - upgrading from BB to half board was much expensive than the room itself although it is adding only one meal. We didnt like it

    9.2

  • Dalia
      Canada
    February 18, 2014

    It is very cean and wide place with a charming beach and delicious food

    They didn't give me the best view I wish though there are many were empty .2nd they didn't send me the card of membership hotel yet.3rd there is no entertainment at all which is boring specially during night

    8.5

  • Hany
      Egypt
    February 9, 2014

    Staff

    9.2

  • Youssef
      Egypt
    February 7, 2014

    The views The silence

    Variety in food No activities at all and it's boring No music in most places

    8.3

  • Brian
      United Kingdom
    February 3, 2014

    Despite the fact that the Hotel was not so full for obvious reasons the staff were attentive, helpful and just good. Breakfast was a delight. The gardens were in excellent order and I felt that the gardeners really cared.The bar manager was also very helpful and a credit to the Hotel.

    Perhaps more attention to the bulbs that were missing on some of the walkways, a trifle risky sometimes

    8.8

  • Jonathan
      United Kingdom
    January 26, 2014

    The friendliness of the staff, and the beautiful buildings/accommodation.

    The site was built in the 1990s, and I'm not sure a great deal of work has been done on it since. Consequently, it's looking a tired and dated in places.

    8.3

  • Matt
      United Kingdom
    January 23, 2014

    Really loved the hotel, staff couldn't be more helpful, nice food, excellent rooms, and amazing surroundings, would defiantly go back x

    10

  • Adel
      United Arab Emirates
    January 21, 2014

    Location is great

    Looks old

    10

  • Mike
      Egypt
    January 20, 2014

    What can I say?...In brief, amazing staff and beautiful resort with nice rooms and breakfast as well. Highly recommended for people who want to relax, enjoy Gouna at the same time and pay a few extra dollars for accommodation which will be worth it.

    Nothing

    10

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