Sheraton Montazah Hotel    

We paid L.E. 3000 deposit when we checked in and discovered that the amount of deposit in the final invoice is only L.E.2500. I have never expected such a thing to happen with Sheraton Hotel.

staff attention to detail was excellent.

Staff is very friendly, location is perfect.

I liked most the friendly atmosphere and most is the staff who was very courtous and friendly. Food was amazing and tasty.

Helpful staff

Could be cleaner

Nothing

- The staff. - The clean. - The price - It is very bad.

Location

Room service Furniture Late Check in due to the crowd

Great Location , private Beach

Staff not very professional ,

The view was perfect

Very expensive, the breakfast was nice but exactly the same every day

I had a comfortable room with the most beautiful view of the sea, Some of the staff were really outstanding and very helpful. I stayed a week so this really mattered to me. Their beach cafe, across the road from the hotel was a lovely place to dream away the hours whilst watching the sea.

It's a long way from town, however the ride in is along the corniche, sea views all the way. I used local transport with no trouble. I opted for the green option and only got my room cleaned once. It wasn't done well.

Sea View from room balacony

type of room & facilities in the room

Location is nice....

It is old hotel and need to be renew in all aspects ...also they allow some local taxi drivers to stay out in main gate who are specialized in doubling the fares....

I would like the location and the staff also the cleaning level

No buffet for the lunch and dinner and the breakfast doesn't have the variation u would lik High charging for wi fi for 180 el for one day No child corner

The rent value

The rooms was not quit to sleep because while sleeping , I can here the cars which is inthe street and the desco music .

location , breakfast

small room

The staff were perfect

The old furniture of the room

Staff at this hotel were extreme helpful with everything from the hotel to local recommendations to help with travel arrangements. Very nice people.

I was very disappointed with Alexandria as a whole. It seems that the political situation and lack of support has spread to all cities we visited on this trip.

The staff

Very old furniture, WIFI is extremely expensive, The Bar is very poor

Very friendly reception staff especially hossam

Everyone on the staff was extremely helpful, courteous and friendly even when I made a special request to change my room and to get help finding computer supplies. Also, I never felt pressured to give tips for small services (i.e., no one lingered after dropping off my luggage, etc). Rooms were nicely appointed with nice views.

Location was a little bit far from the center (Saad Zagloul Square).

Location Sea view

Staff Old furnished Parking fees!! Room facilities

Reception staff are very professional and friendly

All good

Very kind team work

Club room is very small and old fashoin

Location and room service

The facility is old. The beds are uncomfortable and actually back pains every morning. Electrical outlets did not function properly ans posed risk.

Location

very small room area Reception area is very poor & old