The only complain was very poor wifi sigmal. I could easily live without internet for a week, but not my 11 years old girl. Little improvement could be done there.
Hotel is cosy, very friendly with many different sections depending what you want - very peacful place, family pools, just kids pools and stunning beach. Staff is amazing, make you feel royal during the stay, very polite, very friendly. Greatest hosts we have ever expirianced. Food in the hotel is good, great varaety and very international. Our room had beach view and it was nice to wake up with all that beauty infront of us. Everything is just +10. Loved it. We also took one day excursion to Kairo. It was long but impressive day. Giza and the pyramids, Ancient Egypt museum, cruise on the Nile - recomended....and very safe. No any bad feelings. Sultan Gardens is our destination reserved again for the end of the year - how to resist all that beauty and friendliness.