Concorde El Salam Hotel Cairo  

Staff were very helpful. Gym on of the best in cairo.

Most of the hotel room were going under renovation. It is not your hotel if you looking for quietness at this time. Also staff while cleaning rooms in the morning they chat in loud voices I had to alert management

I will repeat my booking again.

As expected for a 5 star hotel. Near airport.

Oddly loud when there's a wedding outside. Didn't matter too much.

staff hospitality and offering good services

some staff are new and not supervised and have little exiperience. rooms are not wide and need renewal.

offers free shuttle to airport. all staff speak English and ar very professional. The hotel is isolated from the main road and the rooms are very quiet. the hotel has a bank on site, very convenient and a number of shops. Perfect location to spend a day in Cairo and be close to the airport (15 min) and be in an upscale luxury hotel.

I usually stay at Concorde El Salam, it is very comfortable, staff very friendly and helpfull, also location is good.

I liked how welcoming and friendly the staff was and trying to make the guest feel like at home

Staff is nice, and kept checking if we needed anything. I got what I requested (extra bed and ironing board). In addition, it was nice that it close to a coffee shop where we went at night when we didn't feel like going out of the hotel in the traffic.

The location is good if you're staying in town and have specific places you want to be close to, but most of the places we wanted to go to were far (like the nile cruise, the zoo) so traffic was very bad and took time to get there.

Waste of Money, Useless to spend time and money

I selected the Hotel on the basis that I'd stayed there before and it was some distance from the Nile-adjacent hotels where I'd been to before; I wished to avoid being in the Tahrir Square area. The staff were charming and indeed remembered me from my previous visit almost exactly a year ago. The Spa is very convenient, clean, and pleasant and their italian restaurant superb....indeed I ate exactly the same dishes the two nights running and they were outstanding. The Concierge, Mr Sharif was all one would wish for in a hotel concierge. The El Salaam is a very comfortable hotel and my Cairo hotel-of-choice if I have when I have business on the e side of the city. My only gripe was a blocked sink in my bathroom which I coped with for three days as I forgot to mention it....on doing so at check-out the staff were aghast I hadn't reported it earlier. My recommendation to travellers......stay there !

Feeling of safety (filtered entrance including with dogs). Large hall, large room, good breakfast, close to airport, free airport shuttle. I was provided (for free) with a mobile-based Internet access at the business centre, because the wifi didn't work.

Wifi internet didn't work anywhere in the hotel (well, it worked, but with a bandwidth so low that even email browsing was not possible).

Perfect five-star airport hotel. Free shuttle service. Excellent, attentive staff. Good choice of restaurants. Amazing beds.