I have given a low score for cleanliness, not because the room was unclean, but because we booked a nonsmoking room and it stank of smoke.
We were tired, only there for one night and going out to sightsee, have dinner, etc. so couldn't be bothered to complain and move rooms.
I've had it elsewhere in Spain, but this smoking in hotel rooms thing is grim. It's like smoking in your bedroom. It's not the 1990s anymore, come in Spain!
Good location with underground parking (extra charge).
The staff were a bit gruff at times but with a bit of work they warmed up a little, even so they were always helpful. Maybe it's a cultural thing from that part of Spain.