Abba Burgos  

It was an added bonus having a balcony to our room - a huge plus. Alos great to have a swimming pool and gym as well as paddle tennis. The hotel is well located near the cathedral

It was extremely hard to find!! It does not seem to be signposted in the city tho most other hotels are. We spent 40 minutes driving round trying to find it and in the end were escorted by some kind local policemen! I don't think we would ever have found it otherwise. The rooms were not clearned until the afternoon which was annoying. On one occasion we had to make a special request for toilet paper as it had not been replenished. There was little in the way of toiletries in the bathroom - far less than in other Abba hotels.

Very good breakfast...well located close to the historic centre of Burgos. We stayed in the new annex of the hotel albeit a long way from reception. Our room was very comfortable..well appointed and included an excellent book on Castille/Leon...informative/useful.

The car parking is secure but expensive ( 16 euros a night) and extremely difficult to access. The manouevering space inside makes parking a difficult task. When we booked in the reception staff's English was limited ...hence actually getting in to underground car park was made even more problematical.

Location was good - really close to town. Room was adequate and fairly well equipped. Wifi free in lobby

Staff less helpful than others and elevators found it hard to deal with influx of guests

A very nice hotel,good sized comfortable bedrooms with good bathroom facilities.The hotel staff are friendly and helpful and you also get a good breakfast which is included in the room rate.

The hotel is difficult to find unless you have sat.nav.system in your car. Also on arrival we were told that the restaurant was closed but we could have something to eat in the bar,unfortunetly this did not open untill 8.30pm untill10.30pm not good if you arrive early afternoon.

The Location and the look of the place

The restaurant was closed, the gym a disgrace, the policy in dogs hysterical and the sound proofing in the room non existent

Always up to a quality standard

No restuarant on a Sunday night - but you have to get used to this in Spain.

Parking expensive.

Not the first time we have stayed and won't be the last. Probably the best value for money hotels i have stayed in Europe. The bathroom toiletries have to be seen to be believed for both him & her. Location quiet and hotel catered to the needs of our dog as well with a ground floor garden room. 5 minute walk from Cathedral and town centre.

Very nice modern hotel, very well laid out and in a great location. Staff were very good and the hotel had lots of atmosphere

Good accommodation standard. Great bathroom. Clean and comfortable. On-site parking. Friendly staff - particularly in the bar and reception.

Abba Burgos was a bit of a climb if carrying suitcases from the bus station. However, once we got there the trip was worth it. Hotel staff were friendly and clear at all times, speaking both SPanish and English. There was no iron or kettle, which surprised us for a 4 star hotel, but we asked for an iron and one was provided. Check- in time was permitted after 2pm, so we had to wait a while. However, hotel staff allowed us to stay in reception adn locked away our luggage. Pool was nice, but a little small. Bedrooms were clean and very comfortable matresses. The best sleep we had wwas in Abba Burgos.

Useful if check in time could be brough slightly earlier to 1pm (Rather than 2 pm), but not a major issue. No kettle in room.

Excellent food

expensive car parking