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Paseo de la Castellana, 152, Chamartín, 28046 Madrid, Spain – Show map
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1002 properties in Madrid
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399 verified reviews
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AC Hotel Aitana by Marriott's staff speaks: Spanish, English
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Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in public areas and is free of charge.
WiFi is available in the hotel rooms and costs EUR 12 per 24 hours.
WiFi is available in the hotel rooms and costs EUR 6.50 per hour.
Private parking is available on site (reservation is not possible) and costs EUR 23.85 per day.
Room Service, 24-Hour Front Desk, Tour Desk, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge in a crib.
One child under 4 years is charged EUR 33 per person per night in an extra bed.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 398 reviews
Value for money
Show reviews from:
The Rafaelhoteles Orense has stylish accommodations located in the heart of Madrid's business district. It is close to the Santiago Bernabéu stadium.
Score from 452 reviews Very good
Just 2 Metro Stops from Real Madrid's Santiago Bernabéu Stadium, this hotel is next to the Kio Towers on Paseo de la Castellana. It features free Wi-Fi and a free gym.
Score from 2934 reviews Very good
The Holiday Inn Madrid has a privileged location in the city's financial and business center, surrounded by the most famous stores and restaurants. It provides a seasonal outdoor pool.
Score from 711 reviews Good
Located next to Cuatro Caminos Square, this hotel’s interior is decorated with plants and palm trees. Its restaurant features an attractive conservatory and the smart rooms come with free Wi-Fi.
Score from 1323 reviews Excellent
Brilliant location for football and hotel was amazing would recommend to anyone
Lady on bar at night wasn't very helpful
Very polite helpful staff and a 2 min walk to bernabeu. Restaurant was lovely and they had a brilliant selection for breakfast. I would highly recommend this hotel.
Good location near santiago stadium.
no safty box in the room
location very close to Bernabue stadium, spacious comfort room, very nice and helpful staff
It is best hotel ever for the madridista Lovely staff and room
The air conditioning system was not working in the hotel because of the season
The location of the hotel was near the conference I attended but also very near to other sights (Bernebeu Stadium), restaurants, bars, metro stations, etc. Staff was friendly, the food in the lounge was great and the room was very comfortable. I was upgraded to a larger room with a balcony :) Would definitely come back here again!
The wifi system that AC Hotels use sucks... you have to get a code from the front desk every 3 hrs.
Quit & silent place The hotel is adorable
1. The room is fair enough for the prices. I am very satisfy with at this part. 2. Quiet and comfortable
1. The room is too dark. Although there are several lights, the room is not bright enough to work comfortably. 2. There is no kettle in the room. I even cannot have some hot water. 3. One day I worked almost till morning. I saw two cockroaches in the room. It should not happen in a 4-start hotel. 4. Wifi in the room is fast but users need to pay and the price is not cheap.
Very helpful staff , close to the real Madrid stadium n shopping center. Calm area
Friendliness of staff Location The hotel was very calm - No noise Value for money
Breakfast was limited
Other services are very much okay.
The idea not having at least a bottle water inside the room on a daily basis for free. There should be a boiling kettle with tea cups incase guest needs hot water for tea. The cleaning of the rooms should be done on-time once the guests are out for the day, and not afternoon. The television stations should have some movie and sport English channels. If possible think of having small exchange from US dollars-to the Euros.
room quality is poor, especially quality of the beds and pillows is sad.
Staff very helpful and friendly, the hotel is a modern excellent located facility that gives you value for the money. The room very clean the staff taking care of the room was also very profesional in their work and the room was good size and impecable. I consider it outstanding.
We stayed 7 days of which in two of those days there was some work on the Street in front of the hotel which made lots of noise, it was a bit unconfortable.
Location close to bernabeau stadium for Stones concert Available parking
Very quite, clean, wonderfull staff..they were very kind and helpfull..there was also a El Cortes Ingles store in a walking distance to the hotel which i liked...
Big rooms and well furnitued
Very good as a business hotel. Very close from Santiago Bernabeu and there's also very good Korean restaurant in front of the hotel street
Limited vegetarian options at breakfast
clean rooms, proximity to the metro station, nice residential area, ok staff
Problems with the Key card - it wasn't working properly. Expensive internet (12 EUR/day) that often did not work properly. Expensive food (20 EUR breakfast, and 15 EUR sandwich delivered to the room)
Very good location and easy access to metro, restaurants and shopping mall. The staff were very friendly and helpful
Decor, atmosphere, service, breakfast.................
I was happy with everything
nice staff, near subway
Very friendly reception staff, clean and modern room
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