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Newest reviews for AC Hotel Aitana by Marriott

  • Lee-anne
      Mozambique
    August 23, 2014

    Very helpful staff , close to the real Madrid stadium n shopping center. Calm area

    Nothing

    8.8

  • Charles
      United Arab Emirates
    August 16, 2014

    Friendliness of staff Location The hotel was very calm - No noise Value for money

    Breakfast was limited

    8.3

  • Royal
      Nigeria
    July 30, 2014

    Other services are very much okay.

    The idea not having at least a bottle water inside the room on a daily basis for free. There should be a boiling kettle with tea cups incase guest needs hot water for tea. The cleaning of the rooms should be done on-time once the guests are out for the day, and not afternoon. The television stations should have some movie and sport English channels. If possible think of having small exchange from US dollars-to the Euros.

    7.9

  • Roland
      Netherlands
    July 27, 2014

    room quality is poor, especially quality of the beds and pillows is sad.

    4.2

  • Josef
      Venezuela
    July 25, 2014

    Staff very helpful and friendly, the hotel is a modern excellent located facility that gives you value for the money. The room very clean the staff taking care of the room was also very profesional in their work and the room was good size and impecable. I consider it outstanding.

    We stayed 7 days of which in two of those days there was some work on the Street in front of the hotel which made lots of noise, it was a bit unconfortable.

    10

  • Neil
      Spain
    July 22, 2014

    Location close to bernabeau stadium for Stones concert Available parking

    8.3

  • Jale
      Turkey
    July 21, 2014

    Very quite, clean, wonderfull staff..they were very kind and helpfull..there was also a El Cortes Ingles store in a walking distance to the hotel which i liked...

    7.9

  • Fouad
      Saudi Arabia
    July 18, 2014

    Big rooms and well furnitued

    9.2

  • Kim
      South Korea
    June 27, 2014

    Very good as a business hotel. Very close from Santiago Bernabeu and there's also very good Korean restaurant in front of the hotel street

    10

  • Matthew
      United Kingdom
    June 26, 2014

    Limited vegetarian options at breakfast

    9.6

  • Robert
      Qatar
    June 22, 2014

    clean rooms, proximity to the metro station, nice residential area, ok staff

    Problems with the Key card - it wasn't working properly. Expensive internet (12 EUR/day) that often did not work properly. Expensive food (20 EUR breakfast, and 15 EUR sandwich delivered to the room)

    6.7

  • Siew
      Malaysia
    June 4, 2014

    Very good location and easy access to metro, restaurants and shopping mall. The staff were very friendly and helpful

    8.3

  • Jane
      United Kingdom
    June 1, 2014

    Decor, atmosphere, service, breakfast.................

    I was happy with everything

    9.6

  • Ying
      China
    May 23, 2014

    nice staff, near subway

    7.5

  • Andreas
      Ireland
    May 21, 2014

    Very friendly reception staff, clean and modern room

    nothing

    9.2

  • Ana
      Ireland
    May 6, 2014

    Some of the staff was very courteous and friendly location, location, location !!!

    8.8

  • Sally
      Hong Kong
    May 6, 2014

    to Bernabeu Stadium only few mins.

    I think if provide tissue box and bottle of water will be better

    9.2

  • Anonymous
      Japan
    May 5, 2014

    They have agreed for a late check out without any extra charge. Good location.

    It had just joined the Marriott brand, so they could not even find my loyalty program number in that chain. I had arrived late at night (which they knew) they saw me arriving but did not come out of the hotel to greet nor to take the luggage...

    7.1

  • Patrick
      Sweden
    April 29, 2014

    Nice and clean, modern facilities. Friendly and service minded personal. Excellent located for events at Santiago Bernabeu. I have nothing to complain over. All that to a reasonable price.

    9.2

  • Antoine
      United Arab Emirates
    April 28, 2014

    I liked the location and the rooms setup

    There was no heating in the rooms, and this was a major problem, we felt so cold and tat's why , we cut our stay ..

    5.8

  • Ho
      Hong Kong
    April 17, 2014

    The reception and bell staff were very nice, friendly and helpful.

    The house keeping broke a little part of a glass when we were out. It was rather disappointing that she threw the little broken piece and just placed that glass as usual. It was dangerous if the damage was not identified. Perhaps the hotel management may ask its staff for compensation if something damaged at work.

    9.6

  • Hassan
      Saudi Arabia
    April 4, 2014

    It's very close to Real Madrid stadium !

    No safety box in the rooms ! The bed r bad not comfortable at all No English channels or neither sports channels in the room

    7.5

  • Anonymous
      United Arab Emirates
    March 26, 2014

    Friendly staff Clean Relaxing Location close to the airport and approx 3 minutes walking to Bernabeu Staduim.

    Safe box is not available in the room

    9.6

  • Susan
      United Kingdom
    March 12, 2014

    Smart, comfortable, clean hotel and room. Only a couple of minutes walk from the Bernabeu Stadium. Pleasant area with a few shops and restaurant. Room overlooked the main road with wonderful huge floor to ceiling windows that opened wide. Staff were friendly and couldn't have been more helpful. Good food. Will definitely stay here again.

    Nothing

    10

  • Simon
      United Kingdom
    March 11, 2014

    The staff were pleasant and the hotel was very clean. There was a good selection of food for breakfast, which was well presented. The hotel was also in a nice area, close to a number of metro stops. I would probably stay there again.

    No free wi-fi in the room!

    7.5

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