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Score from 568 reviews Good 7.6/10

Newest reviews for Hotel & Boutique Spa Adealba

  • Vivienne
      United Kingdom
    July 27, 2014

    Firstly this hotel DOES NOT have parking - it is in the middle of a small historic town with very narrow streets. There is pull in, however parking is in a multi story car park nearby. We left the car in the pull in and the vehicle was covered in pidgeon droppings in the morning, We stayed in the duplex suite with wooden spiral staircase with is lethal. On arrival we should have changed rooms/hotel as the bedroom was on the upper level with toilet on the lower level. I decided only to drink water that evening as the stairs were so dangerous. Unfortunately my worst nightmare happened when during the night I fell down the last few steps, en-route to the bathroom. I have photos of my injuries and should have gone to a hospital. The staff shrugged me off with a bottle of wine! Very unacceptable

    5.4

  • David
      Spain
    March 24, 2014

    Friendly and helpful staff, great location. Gave us good disconuts on parking and breakfast from prices listed on website.

    Wifi didn't work - although staff did try and maintenance was poor.

    7.1

  • Susana
      Spain
    December 15, 2013

    Locación is perfect

    The room was cool, the heater was nos good

    6.7

  • Lee
      Australia
    October 25, 2013

    close to some of the Roman ruins - comfortable walking distance.

    on arrival at 7pm the receptioneous was obvisouly on a private call & had no intention of us interrupting her until she was finished, then she was quite abrupt. The elevator wasnt working so we had to carry our bags up the steps. the lights were on sensors & kept going off before you got even half way up each flight. then we couldnt even get a meal / snack /room service as "it is too late & we should have made a reservation if we wanted to eat there" - it was 7pm. We asked if somewhere to eat in the town - she replied "no". Wasnt helpful with what Merida had to offer (eg sights, where things were, or even how close we were to the Roman Ruins) - we found that out ourselves by accident walking around. Hotel said had "onsite parking" - I would not agree. There was 1 holding / drop off parking spot out the front. When you wanted your car you had to give them at least 20 minutes notice so that someonw could go to get your car!! the room safe didnt work. Breakfast was awful. I didnt get what I ordered. the waitress couldnt understand english at all plus she dropped the teapot over me. which didnt seem to bother her!

    5.4

  • Anonymous
      Australia
    September 26, 2013

    Position was good, but hard to access by car. Receptionist (Maria) was excellent

    Car access, Air on didn't work. Person on duty at night couldn't get it working

    6.3

  • Anonymous
      Germany
    July 15, 2013

    There was maintenance missing in our room (electricity, sink...)

    6.7

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