Alcam Encants  

Es un punto negativo que ellos mismo hicieron que se volviera positivo. Tuvimos un problema con la reserva. Al llegar a Barcelona, contactamos con ellos para hacer el check-in, y nos explicaron que habían tenido un problema y se les habían "trafulcado" los papeles. La cuestión que no teníamos apartamento. Rápidamente ellos se encargaron de conseguirnos uno con las mismas características (incluso mejores) de nuestra reserva. También teníamos solicitada plaza de parking, la cual también se encargaron de todo ellos mismos. Si nuestra reserva era en zona céntrica, la nueva aun estaba mejor posicionada, nada menos que tras la Sagrada Familia. La verdad que muy atentos y cordiales, y como ellos dijeron "cuando tienen algún problema, siempre intentan resolverlo con la misma o mejor calidad de la reserva hecha".

Realmente, la vecina de abajo.

La situación cercana al metro y Sagrada Familia,la limpieza y la decoración .Relación calidad precio muy buena.Recomendable

Me ha gustado que estuviera bien equipado en electrodomesticos, la buena ubicacion y que responden rapidamente si hay alguna queja.

Pagar de golpe la fianza y el dinero de la estancia cuando nada pone en booking de fianzas, la cama era un asco, no se preocupan de enseñarte nada del piso,

ubicacion cercana al metro y sagrada familia. sector tranquilo, espacioso.

Como si estuviera en casa

The location was ideal, a 5 minute walk from Gaudi's Sagrada Famililia Basilica. We had private parking at a reasonable price.Very good value for 3 adults and 2 teenaged girls. The appartment was easy enough to find once we got used to the one way system!

I think there there should be some sort of info in the appartment about the area, small map with useful locations of the metro, bus etc.

Good hotel

Very good accommondation!!! The best of the trip!! Good connection of wifi, good facilities of the kitchen and rooms, nice design of the style and decoration, great location which is 5 mins to metro and 15 mins to the Sagrada Familia. The staff is good at english. We all love the place!!

Needs 300 euro deposit but get it all when check out.

its location, spacious, facility,

small lift,

Clean, good location.

We got to the hotel at 11:55 at night to check in. The staff didn't come till 12:50. We had a email saying they would be waiting at midnight. So waiting outside on a street we did not know with 2 children was a bad way to start our trip.

The apartment is clean and neat.

The vehicles and motorcycles noise coming from the street if you have street-front apartment.

Location contemporary design very clean

Poor communication. WiFi not always available. No telephone connection to office staff. No information re taxi service, emergency services. No communication on how to work appliances, heat/AC controls. We hd to find outdoor sources for ways of communicating with staff

Great service and response.

The heating was not working properly.

The apartment looked exactly as it did in the photos. Even if it was maybe a little small, me and my friends loved it. We were 4 girls and it was perfect. It is very practical. The couch in the living room was very comfortable for sleeping. It has electrical stove, microwave, washing machine and drier. There were enough glasses and dishes as well. The closet was very big. The location was excellent.

Maybe it was a little noisy, not soundproofed, but it did not bother us at all. ! you have to pay 300 euros as warranty. We did not knew this because we did not saw it on the site and I understood that in some countries, this info is not available. I do not know why. Anyway we received it back at the checkout.

Location and cleanliness Plenty of room for 6 people

No big cooking pots grater or peeler as needed by big family on budget

Staff on time and good information.

The woman who checked us in was very nice and gave us great tapas and running route rcommendations. Running around the castle in Figueres is fabulous. Thank you.

Wifi didn't work and we couldn't figure out the washing machine.

Very comfortable. Very good location. The flat was well furnished.

Little noisy from the street. Need to have the contract in English. You have to know that you have to pay 300€ as deposit in advance.

Very clean and clear apartment. Good sound insulation and air conditioning Good localization

To improve: Lack of clear information how to connect the Wi-Fi, no trash cans

Appartamento moderno e accogliente ,comodo con tutto l'occorrente, pulito

lasciare libero entro le 11, avevamo l'aereo a le 19, rimediato con il deposito nel ufficio Alcam,

mini appartamento gradevole e ben arredato.

le vie limitrofe, sporcucce e popolari.

Bra läge, nära till tunnelbana och Sagrada. Ganska trevlig lägenhet, speciellt vardagsrummet.

Att man skulle ringa när man ankom till flygplatsen och att personal då inte hade koll på vem vi var, upplevdes som oproffesionellt. Fick dessutom vänta utanför hotellet i 15 minuter vid inchecknings-tillfället.

l'accueil chaleureux le bon état de l'appartement L'emplacement de l'appartement prés d'une station de métro (premier arrêt la Sagrada Familia) Appartement trés bien placé

dobra lokalizacja, winda, wi-fi, czysto, nowe wyposażenie

brak zmywarki

Très bon emplacement pour visite sagards famiglia la rembla bien desservi par le métro on y reviendra certainement

Pas d'accueil physique et attente à l'arrivée car tout le monde n'arrive pas par l'avion il faut donc préciser que l'heure d'arrivée n'est pas celui d'arrivée à l'aéroport