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Independencia, 317-319, Sant Martí, 08002 Barcelona, Spain – Show map
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136 verified reviews
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Alcam Encants's staff speaks: Spanish
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WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is needed) and costs EUR 15 per day.
Car Rental, Airport Shuttle (surcharge), Tour Desk
Family Rooms, Elevator, Heating, Air Conditioning, Designated Smoking Area
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 1 year stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
A security deposit of EUR 300 is required upon arrival for incidental charges. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Based on 136 reviews
Value for money
Show reviews from:
- very clean - comfortable - well equipped - very helpful staff, 24/7 service - good location - near to metro station
location very good Eating and shopping locally
No curtains so could see into other apartments and vice versa View of ugly lift well from bedroom. 24hr service never answered Staff were not overly helpful The apartment had no soul, decor bland.I dont usually care but for the money paid I'd prefer something more Spanish. The shower door is incorrectly fitted so you have to squeeze into the corner to get out, not good for people over size 12. You also have to be very tall to reach the tap in the basin. Be aware that the front door lock is tricky and sometimes gets stuck so dont be in a hurry to get inside. Overall a badly built and designed apartment,run by a large corporation. For the same money go elsewhere in a similar location.
Very equipped apartment. Wi-fi condition very good.
No vitual counter so when we check in we have to wait the staff come. Find a cockroach in the toillet.
Near Metro, Clean and airy apartment. Excellent quality of sleep. Adequately equipped kitchen.
There was a blanket short, that was supplied after asking the next day.
the apartment looks exactly like in the photos, looks very good, clean, and it is well equipped
the street is very noisy
The apartment was spatious, well equipped.
When we arrived at 10 pm, the employee from the agency asked for deposit in amount almost as the fee we paid. Although they sent us an e-mail after the booking, they never mentioned such as condition, and the question was take it or pay and leave it. Also he gave us a contract to sign and the contract was written in spanish although we don't speak spanish at all. As he explained that's in purpose to protect themselves from damage. But as always when you sing a contract there is a procedure to wright down all the equipment, check out its function etc. And everything would be just ok, if they tell you that in advance and upon arrival of whole family with luggage. That annoying situation, just put in shade that the apartment was fair good, well equiped and only negative side of our stay there were noisy nights from the street
The apartment was wonderful beyond belief. The location was alright, a little distant from downtown, though.
The staff is ok, but they have no flexibility regardin schedule. Punctual for check-in and more than one hour late for check-out.
- apartments are very nice and comfortable - wifi and air conditioner works perfectly - deposit is high, but there is no problem with return
-Staff member was late - localisation: near a metro station but far away from a beach and the city center (old town)
Friendly staff, clean and very comfortable flat, very well located.
Some technical problems with the second shower.
Very clean. Good location in the city, close to subway. All stores You need in a short walk distance. AirCondition was efficient. Kitchen was very good equipped.
On the departure day the person from Alcam Encantes was late nearly 30 minutes! It stressed us very much due to our plane departure schedulle. He came without our 300€ deposit! It was transferred on our bank account 8 days later. What if we need these money to buy i.e. train tickets? Very uncomfortable sofa bed in the living room. There was no chance to sleep on it. We were forced to lay mattress directly on the floor. That apartment is OK for 2 persons - not for 4. Unstable internet connection.
It was clean in very good location
Contract brought to sign was only in Spanish.
Most of the staff were very friendly and they gave us a 10% discount and a bottle of fizzy wine as a result of our difficulties. The air-conditioning worked very well as did the wifi. The flat was spacious, in a reasonable location close to a supermarket and two different metro lines.
The key problem was that we couldn't get into the apartment when we arrived (which was in the evening). Aside from waiting 20 mins at the apartment for the staff to arrive it turned out that they couldn't get in (there were various explanations offered as to why). We then had to wait about an hour for a locksmith to turn up and he couldn't get in to the apartment. The staff arranged another (nice)apartment for that night but one not big enough for all of our party (some of whom were arriving the next day) so we had to move to the original apartment the next day. They paid for the taxi to do this. Despite these staff members being very nice, this was all disruptive of our holiday. Frustratingly, at the end of our holiday a rather less polite staff member turned up an hour earlier than the agreed check-out time when we were still packing up. She was very insistent that we had 'opted for' an earlier check-out until we showed her the piece of paper which stated our agreed checkout time.
1.good location close to metro and sagrada familia 2. spacious and clean 3. well equipped
I am not satisfied with some staff who do not return our deposit on time and book taxis for us as promised. we almost miss our flight. we understand that there is taxis strike on that day, but at least they should tell us the news the day before. In the end, they manage to arrange a car for us and pay the fees. We do not miss the flight
Very modern flat + kitchen and convenient bathroom
Early morning traffic
- great location (bakery around the corner, super market at 20m, metro station 3 blocks and sagrada familia in walking distance (6 blocks) - very well equipped apartment - friendly staff - very good customer service by phone (24/24)
- on arrival, you have to call and it can take a bit longer if they have other clients at the same time (probably not perfect when on business travel, but otherwise ok). - You have to define an hour for the check-out. Don't calculate too sharp, because on busy days they have to do a lot of check-outs (they have 120 apartments all over the city). [This is actually more a suggestion than a negative point]
Good Location, Good service, Nice Staff
Too much for deposit amount(300 euro).
Horrible residence parking, difficult to access, narrow. Poor light in the bathroom. 300 EUR deposit.
Location and good facility
registration process too long
great location, well equiped kitchen and spacey apartment, walk in gardrobe was a nice idea
sofa bed was pretty uncomfortable, one night the WiFi had a blackout, bathroom could need more light
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