Sterling  

The location of the hotel is excellent. It is situated very close to the Metro and other Transport facilities The location is very central, quiet and allows easy access to the key sights of Madrid.The standard and decor of accomodation is also excellent providing all of our requirements to a very high standard.The balcony adjacent to the room was absolutely first class. The hotel staff were very helpful and pleasant and all the services provided by them was excellent. The breakfast provided was first class. All in all an excellent hotel - Excellent quality provision and good value for money.

very good value for money would recomend

the bed was not the best quality

I stayed two nights in the week end with my daughter. I liked the location (near the center and near the metro stop) and the tranquility of the room. The bathroom was clean. The staff were friendly and efficient.

It has an excelent location. It's very close to all tourist attractions, underground stations, shops and so on. But it is very quiet, which is important for Madrid. Staff is friendly and helpful. The rooms are very clean. Continental breakfast is in agreement with money paid.

We had a triple room, quite large with big beds. the bathroom was quite big, which was a pleasant surprise. the location of the hotel is very good, 50m from Grand Via, close to shps and theaters ans the city tour bus stop. near the hotel there is a restaurant where you cand eat very good food, at more than reasonable prices.

the selection of food for breakfast is poor. more variety would be welcomed.

Nice staff,good location very close to city centre.

Breakfast a bit poor and wifi only around reception area.

Just location

Poor design and breakfast

central location

Location was excellent. We got a good offer, so I think it was very good value for money. Rooms were decorated in a neutral way and they were clean.

There wasn't any view from the window, only a wall. That wasn't really a problem, as we didn't come to spend time in the hotel. We travelled with another couple and they were very unhappy about two things: their room smelled strongly cigarettes, and there wasn't possibility to change the room. They also suffered from the noise from the hallway: loud cleaning and other quests were bothering them a lot when they tried to sleep. Our room was obviously located better: we didn't suffer from the noise.

Excellent stay: too bad an unpleasant odour was comig from, probably, the venting system in our room and floor. There wasn't much to do about it: besides, it didn't affect our stay that much, as the room was kept perfectly clean and freshly refurbished.

The rooms are very clean and practicle. It is not located on the main street but some meters from it so you can sleep better at night because the noise it is not on that street. It is very close to the tour bus stop and the breakfast in the morning has everything you need for a simple breakfast. Cheese, jams, cereal, juice, milk, bread, tea. On one side of the hotel you have a 24hr mini supermarket which makes it easier in case you are still hungry or you want something cheap. Good cheap shops around :)!

We felt cigarette smoke remaining in our room. But we supposedly booked a non-smoking room. Next day they fixed it.