Hotel Alfonso    

Localização e bom gosto

Desconfiança e informação insificiente

Quartos confortáveis, ótimos travesseiros, ducha excelente,ótimo café da manhã.

Dificuldade com as malas na hora da chegada devido obras na cidade, estivemos hospedados em um sábado e havia bastante barulho na rua.

Infelizmente, por motivo de imprevisto, ficamos apenas uma noite e tivemos de cancelar o restante de nossa estadia. Mas o hotel é excelente e seu staff extraordinariamente simpático, tanto na recepção, especialmente a recepcionista Patricia, como no chek out, todos muito prestativos e acolhedores. O hotel é muito bom e, apesar do acesso complicado, por causa de obras no centro da cidade, muito recomendável.

Localização

Não se pode chegar a porta do hotel de carro. O transito é proibido.

O Hotel está localizado no centro da cidade de Zaragoza, com fácil acesso. Tem um design moderno, muito conforto nos quartos, atendimento excelente e um ótimo café-da-manhã.

Luxury hotel. Very fancy.

The receptionist was rude and aggressive. In the site it says that they have a private parking but when we arrived they said that they don't have one and we should park in a nearby public one.. Then they said that it's our problem as we already paid so we were stuck there.. It was impossible to get to the hotel by car-all the street were close and it has a bad location at the core of the city.

Good location. Nice staff. Very clean. Free WIFI.

Room is a bit small.

The hotel is very well located. The staff very friendly. Breakfast is really nice. Rooms are big enough with a nice and pratical bathroom.

Just a recommandation to the hotel : free usage of bikes for the customers would be great.

The facilities, the location

I had to pick my own luggage from the car to the room.

Smart clean comfortable and good value

very nice looking buffet breakfast but not included in the price and rather expensive

We were pleasantly surprised with our room, it was beautifully appointed and I thought great value for money. Very well located, served our needs very well. We didn't have breakfast in the hotel (too many restaurant choices outside) so I can't comment on that. We would definitely stay here again!

The staff were very helpful however there was a bit of a language barrier, our Spanish wasn't fluent and very few of the reception spoke good English. However in some ways that was part of the experience!

Staff, cleanliness, food, facilities

We had no complaints

Quality of the Hotel, Location and friendly Staff.

Food order to room was very poor in terms of quality and was cold. Downstairs/Lobby male toilets cleanliness was extremely poor for such a high quality Hotel.

Hotel was wonderfully located near the basilica. Very lively part of town. Room was very spacious and quiet. Bed was great.

Architectural excellence. Better in real than what's shown on the web. Perfect location, like real estate: location, location, location. Excellent service. Good breakfast. Will come back again when in Zaragoza. Bravo, Alfonso!!!

Nothing.

A very pleasant hotel. A best buy...

The reach the hotel by car is a bit difficult by car...

the location is very good.You can walk to all Zaragoza attractions. The indoor pool is really great!

Very Good location, close to the shopping area and close to the tourism sights in the city, you just go out walk and enjoy the city. There are resturants and cafes close to the hotel, a few minutes walking. 10-15 minutes far from train station by bus.

Good location by the old part of the city - easy walk to all the main sights and a large variety of restaurants. Hotel was of modern design with good facilities.

One current problem with location is the work to build the tram line - very difficult to get close with a car (so don't believe your satnav!) although there is parking within walking distance (public underground car park with hotel rates). While we were there, the hotel had a conference on and they struggled with service at breakfast. There was also a problem with one of the lifts (which are not big to start with) and this meant that we did have to wait a long time for the lift.

(1) Cleanliness (2) Location (3) Friendly staffs (4) Quietness

(1) Breakfast (On the first day, I had breakfast at the cafeteria on the ground floor, and the variety was limited. However, on the second day, breakfast on the first floor was better with warm dishes. It was not convincing that both were the same price.) (2) Knowledge of the festival (Staffs didn't have even basic information of the festival which I guess attracts the most people in a year; how the parades are, whether the parades come to the street in front of the hotel, etc.)

Central city location, very nice room, helpful staff, good value

Location is perfect, staff is very helpful

Breakfast is very poor

Hotel has the best location in the city, offering modern accommodation. excellent breakfast included.

due to the urban renewal construction, access to the hotel is tricky. Free WiFi is only for one hour.

Only the cleanness of the room and the facility and historical monuments just next to the hotel were worth staying in this hotel. The rest should be improved definitely!

It stank there and the furniture and decorations are terrible! The person responsible for the look of the hotel should be punished for spoilling such a place! And how it is possible that the 4-star hotel doesn't have a proper facility considering a parking?! The guests were supposed to carry their baggage by theirselves for about 200m distance! Unbelievable!

The reception staff are very friendly and helpful and all those we had contact with spoke good English. The hotel is in an excellent location for shops, restaurants and sight-seeing and, personally, close to where our family live! Definitely a hotel we will be returning to on a regular basis.