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Plaza de Matute, 11, 1r, Madrid City Center, 28012 Madrid, Spain – Show map
Excellent location – rated 9.4/10! (score from 218 reviews)
Rated by guests after their stay at Apartamentos Las Letras by TerravisionTravel.
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218 verified reviews
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Apartamentos Las Letras by TerravisionTravel's staff speaks: Spanish, English
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Food & Drink
Breakfast in the Room
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not possible) and costs EUR 22 per day.
Tour Desk, Concierge Service, Fax/Photocopying
Safe, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
2:00 PM - 9:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years is charged EUR 10 per person per night in a crib.
One older child or adult is charged EUR 10 per person per night in an extra bed.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 2.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 3 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 218 reviews
Value for money
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The location is superb for the old quarters of Madrid. The shower was very effective but ecologically unsound. Helpful staff. Sufficient space in the apartment. Clean. Interesting old building and courtyard.
Very basic fittings in the characterless box-like apt. Only one pillow per person on the bed. Cramped loo and wash basin. A warning not to put toilet paper in the toilet bowl (where else??). Nowhere comfortable to sit. No convenient bedside surface. No hooks on doors in bed or bathroom. Poor sound-proofing (thin walls). Kitchen minimally equipped: no plug in sink and no plastic bowl. A £20 surcharge for a 1.5 hour late check out.
excellent location-in the heart of Madrid, old renovated building with interesting nice design; friendly nice staff (who speaks English!), good wifi. Prado 's museum are is very close , a lot of different restaurants and bars nearby, also supermarkets on the same street.
room ( studio) was a liitle bit small and looked to the back yard. There are only Soanish TV channels-- woudl like to have CNN, BBC etc
Loved everything about my apartment. The cleanliness, the comfort, the location. The staff was really helpful. Especially Violette who went above and beyond for me, in helping me with my boarding passes for my flight home and arranging for a cab.
The wifi was not that great.
I stayed in here with my family for 2 nights. The staff are kind and nice. The room was little small than i'd thought but it's cozy and clean. Bathroom was also clean. There was also cooking utensils. I want to stay here again if i can.
coffee pot was dirty inside, looks like someone burned it black. Induction stove was little difficult to use.
Location is super central. Spacious apartment with a balcony on a busy little street. Staff friendly.
First of all it says that the apartment has 1 bed room. Well the apartment is more like a studio, the bedroom is not closed of and there is no door. Next to that, the bathroom is in the 'bedroom' and has an electric toilet. This means that flusing sounds like flushing an airplane toilet. But even worse, you have to flush several times and you are not allowed to throw toilet paper in the toilet. Not very hygienic. Then the kitchen is not well equipped at all for cooking: there is nothing to boil water with, only 2 cups for 4 people, no dishwashing liquid, no tea towel, etc.
Location was great
No bad comments
Location very Central Clean amazing Shower loved it Building is old and our apartment looked down on a typical Spanish Courtyard which was great. Great cafes nearby staff helpful especially the young lady on at the weekend.
Quite noisy in the building at night.
Location is gud..lots of eating options rite below d apartment.. Very nice reception staff..
Air con was ineffective.. Small bathrooms.. Mattress not so comfortable I must say..
Helpful staff clean room , handy location
You couldn't flush any paper for fear of blocking toilets - I mean any
location at old town and restaurants and shops.
director of hotel and her offensive attitude, very noisy and too much light u can’t sleep and many more.
Nice and roomy. Convenient location. Well set up.
It was within walking distance of all the major sights in the city centre. It is located in a charming old building but with modern amenities. We are going back next week.
The door to the bathroom kept jamming.Its quite noisy through the night but we expected that because of its location. The bed is too soft.
It was chic apartment.
Very clean, excellent location and day staff very friendly and helpful.
Charged 20 euros (which we knew about beforehand) for late check in and staff member did not arrive at agreed time (late at night). No kettle for our cuppa!
Necessary to pay for late check-in; It was impossible to sleep on the couch, which was supposed to be the bed for adult person.
Excellent location, beautiful building, cozy apartments, very friendly staff.
Location perfect and good size studios. Highly recommended for short-mid term stays in the city.
There is a bad insonorisation of the rooms regarding the appartment itself (mainly because of the doors) although absolutely no noise from the street, even considering the active nightlife of the neighborhood.
Location was excellent !! Very warm rooms during the winter weather.. Comfortable rooms .
Room was good but tap was faulty in kitchen, burn marks on the bench.. Also bedroom window no blinds or shutters.. Not able to make room dark at sleep time ( important when you have children )
We stayed in the studios located at the back of the building for 4 nights. The location is perfect. the building is beautifully renovated. The rooms are spacious. The receptionists speak very good English and helpful.
The bathroom is very small, especially there is plenty space in the studio to accommodate a bigger size of bathroom. The bed had only bedspreads no comforter or blanket. We were very cold at the first night. They did give us 2 more blankets next day after we requested. I personally prefer comforter than blanket.
The apartment is to noisy, and most of young people which is don't know about the silence
Perfect spot to discover whole of Madrid! Would definitely book it again to stay in Madrid!
Staff were great and very helpful. We would stay there again.
Location, apartment itself, kind personnel
There is a lot of noise on streetside apartments (eg. 11) until 6 o'clock in the morning
Location and facilities
internet not always working
Apartment with 2 single bed instead of 1 couple bed as booked. Not possible to watch TV from the bedroom.
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