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Calle Tanausu, 1, 35510 Puerto del Carmen – Show map
Excellent location – rated 9.2/10! (score from 437 reviews)
Rated by guests after their stay at Apartamentos Arena Dorada.
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156 properties in Puerto del Carmen
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437 verified reviews
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Apartamentos Arena Dorada's staff speaks: Spanish, English
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BBQ Facilities, Outdoor Pool, Outdoor Pool (all year), Grounds, Terrace
Golf Course (within 2 miles), Pool Table, Cycling, Diving, Solarium, Massage, Hot Tub, Bicycle Rental
Food & Drink
Restaurant, Bar, Restaurant With Dining Menu, Buffet-Style Restaurant, Snack Bar
WiFi is available in all areas and charges apply.
Free! Free public parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Car Rental, Shuttle Service (surcharge), Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Laundry, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Designated Smoking Area
1:00 PM - 8:00 PM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 2 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 437 reviews
Value for money
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extremly hot no fan
The location is perfect size and style of arena dorada is ideal
Ran out of toilet paper cleaners came to apaetment once in 7 days bins were full up. Both my partner and child came out in very sore rashes from the pool wish was overflowing with clorine but we were told no they used very little but u could smell it everyday which ment we couldnt use the pool but thankfully the beach isnt far away
The apartment size was overall big.
The pool was very grubby. Sun loungers were broken.
Excellent location. Near the beach, restaurants, pubs, bus stop and taxi rank. Pool area is fine and the apartments are maintained well
Cleaners don't come as frequent and towels weren't changed during our stay (which was 5 days). Other than that, happy with it
Location was perfect, stones throw away from the centre of the strip but not noisy at night mostly!There was 2 nights when our neighbours were v v loud after returning from night out but you will have that everywhere! Pool area was good but we preferred to go the the beach which was less than 5mins walk away!! Apartment itself was spacious with kitchen/living area v roomy! Our room was in block c and we had a pool/sea view and our balcony was fab! Only issue was we requested a double bed but it was 2 single beds pushed together and they kept separating which was annoying! The only real fault we had was there was no air conditioning and there was some nights it was v v humid! We had to leave the balcony door and window open. There was an option of renting a fan at a fee per night but there was none available the first few days we were there and then we didn't bother asking anymore! The bar in the complex was v quiet and v few drank there which was great really because noise levels were low and the apartments are so close to all the bars anyway! Would go back to arena dorada!
These apartments have recently has new beds, very comfortable indeed! Also new double glazed windows and doors. They are lovely spacious and clean apartments. We have stayed many times before and were delighted to find all the improvements that were made this year. Fantastic location for beach and resturants and great value for money with lovely staff.
Location - 2 mins to strip and beach Large terrace - Table, chairs and 2 sunbeds Decent size pool - no problem getting a bed, even in the afternoon after a trip / beach visit Large apartment - sofa area, kitchen and separate bedroom. Good value for money Good pool side bar.
Not enough pillows No air con or fans in the room. We went in August and although it was hot it was not unbearable at night. After maids visit windows were left open so had 2 cockroaches.
The staff were Fantastic. Reception staff were very helpful and friendly. Especially the German girl. Nice pool area. So close to the beach. Bar staff were upbeat and chatty. Plenty of space in the room. Close to everything really.
It was so Hot. I had to keep the curtains closed to keep the sun out which made it very dark. There was a fan in the room which pretty much circulated warm air. Anytime I had a shower the bathroom was swamped. The wifi was down at the time too. Cooked breakfast wasn't the best.
great value for money ,location was great in the middle of new town 2 min to the beach ,staff were friendly and very helpful, would recommend Apartamentos Arena Dorada
Everything. Very good value for money in a great location. We have stayed in more expensive hotels in lanzarote before and definitely would not see the difference in standard for the price we paid.
The pool area is basic, but does the job!
central helpful and friendly staff Apartments clean
Sockets and some appliances dated no security staff pool area not cleaned enough
Excellent location, nice apartment, nice and quiet at night, Happy hour at 4 2euros for 2 pints, nice atmosphere at the pool, friendly staff. I would definitely stay here again.
It was a great location for the beach and the shops bars and restaurants just a minutes walk and was very quite.
Was staying for 10 nights house keeping was aa bit on the poor side the did not come on 4 days out of the 10 when I asked why was told someone was on a half day when I asked for sheets to be changed I did not get a straight answer but the were changed the following day reception staff very unfriendly towels very worn utensils in kitchen very poor.
When we arrived at these apartments I was a little worried because you are met by a big row of bins. I also had read some bad reviews and was beginning to think I had made a mistake. I couldn't have been more wrong!! We were met by a lovely lady on reception who checked us in very quickly, she was very friendly and helpful. We were pleasantly surprised with our apartment. It was huge and had everything we could have wanted, plus a lovely little terrace to sit out on a night. There was plenty of storage space and the kitchen facilities were great. The rooms were cleaned everyday and fresh towels provided. The pool area was lovely and the pool bar was very reasonable. The great thing about these apartments is there location, straight out on to the beach. I would definitely stay here again. Don't be put off by the bad reviews.
My only thing was the huge bins outside. Other than that it's great
The location of the hotel was smack bang in the middle, the rooms were cleaned daily with fresh towels provide. the staff at the hotel were fabulous, always happy to help, we sampled the snacks at the poolside they were average.you could always get a sunbed at the pool regardless of the time. There is happy hour daily. I requested a pool side view on level 2, i have never had a pool side view and the hotel met my request. Which was perfect.the rooms utensils are a little basic for self catering not enough pans. there is not much for families with children. I loved my stay at the hotel Arena Dorada and would most definatly return very good value for money
The cockroaches, i found one in my room one night and one on the balcony also met a few around the grounds. Not as bad as many other places in Lanzarote and this is to be expected wherever you stay
Close to sea , restaurants and shops . Well appointed kitchen and very spacious apartment .
- great location - very close to large sandy beach - close to restaurants - great price - supermarket round the corner - good size rooms - clean apartment - nice staff - cheap safe box rental (1.5 per day + 3 eur deposit) - cheap wifi 15 eur per week (although it stopped working towards the end), wifi reasonably quick. It stops counting when you log off - next time I would try to buy 1 day for 3 eur - should last the whole week or even two. - sun all day on the balcony - facing south - well maintained gardens with palm trees - plenty of free sun beds at the pool - all are 2 story apts (very few 3 story) - large area, fewer people - not crowded as a result - big adult pool was nice - if you arrive late, they leave info at reception and leave the apartment open with key inside - just arrange in advance - they supply toddler cots on request free of charge (however, the kid was sort of included in 3 person apartment). - would gladly go there again in a year or two
- kids pool could be cleaner - our apartment's terrace (which was closest to sea) was facing the back of gaming salon - noisy (not massively, but can be irritating). - our corner of the complex was close to town - restaurants, etc - but more noise from city live/restaurants, trashbin collection, glass bottles dump from restaurants). Noise - depends on how long you spend in apartment, we had 2.5 year old, so a lot - 4 hrs mid day nap and whole evenings. Bedrooms were quiet - facing the other side, - it would be nice to have a large sun umbrella on the balcony (Lanzarote is windy, but 27 deg C is scorching in open sun). - bathtub was a little dated (but clean) - wifi broke down on the last 3 days of stay (fast otherwise) - wifi - only possible to use one device at a time (have to log out on one device and log to another) - we didn't use the restaurant, but we once tried paella - decent taste, but consisted mainly of rice and chicken... (and little seafood).
Location was very good just off main strip. Staff lovely especially Maria and Alex.
Not having air con and pool quite small
Very central location, staff very friendly and helpful...lovely pool and restaurant. Asked for poolside apt as had children and was looked after. Would definitely return here.
Good location,nice and quiet at night.Large apartment.
Décor of apartment was all white like a hospital.On my first day I went to the bar to get a drink and something to eat happy hour is 4 to 5 ,I arrived at five to five ,the barman said to me ,sorry happy hour is finished.I said it's only five to but he wouldn't serve me.Needless to say I didn't buy any food or drink from the complex all week.
location Rooms view
Location Large well appointed Apartment Fab private Terrace with table and chairs and sunbeds.
Grubby Pool. Hit and miss cleaning.
The receptionist was extremely welcoming and helpful. The apartment was bigger and better than I expected, very clean and bright.
The staff were friendly and the place was well situated,
On our arrival I found the apartment floor was filthy. It could have been cleaned more or even if they had a have of left a sweeping brush I would have swept it myself. The bathroom shower door was filthy and could have done with a new one. There was no fans. The bed clothes for the week I was there was not changed.
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