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Playa S'Arenal Petit, 1, 07820 Portinatx, Spain – Show map
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156 verified reviews
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Apartamentos Australasia Playa's staff speaks: Ukrainian, Russian, Romanian, Italian, Spanish, English
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Outdoor Pool (seasonal), Grounds, Terrace
Canoeing, Hiking, Diving, Horseback Riding, Snorkeling
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Vending Machine (drinks), Car Rental, Currency Exchange, Tour Desk, Baggage Storage, Laundry, Ironing Service, Fax/Photocopying
Safe, Non-smoking Rooms, Family Rooms, Heating, Air Conditioning
Ukrainian, Russian, Romanian, Italian, Spanish, English
3:00 PM - 12:00 AM
Until 12:00 PM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 1 year stays free of charge in a crib.
One older child or adult is charged EUR 19 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 155 reviews
Value for money
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Value for money
Terrible wi-fi connection — it seemed to be switched off most of the time so cost me a lot of money!
Great location over looking the sea. Staff helpful. Very clean. Hotel next door a little noisy but does quieten down at 11. Fantastic value for money. Will deffinatly return. Location would be a problem for disabled
Brown water running from all taps. Being left in a dark reception with no room as promised. Leaking air conditioning and rude management. I was travelling with a newborn and 2 others under 5 and was left without our promised room. No answer from telephones no help from staff or booking.com we will take the matter further!
The beach next to the hotel is nice and calm.
Wow...where to start..this is REALLY FAR from Eivissa..the staff was...absent. Cut my foot on a brick thing on the patio. No toiletries. Reception lady asked me to go look in the common ladies' shower to see if anyone had left any soap there. Yay I found some. Door wouldn't lock (or unlock). Room was dirty and not made either night we were there. I'm honestly not a complainer when it comes to hotels, but this was truly awful. Avoid at all costs.
Close to portinatx as the apartments are really bad and old, the woman at the front desk (Jenny) was really in to helping us. It was beyond her will that the apartments are not updated.
Rooms are too small almost never cleaned room wasn't ready when we arrived pool wasn't cleaned (we had to do this ourselves) floor at the front desk is dangerous (it feels like you could fall thru it) pillows were full of bugs door slot was broke (also with other people who stayed there)
Nice pool Very convenient
Standard of crockery and utensils could be better
Ait conditioning, balcony.
Room was dirty, floor was filthy, bedding was stained, expecting 4 single beds & got 2 & sofa bed all very uncomfortable, toilet broken, shower burning hot (no cold), chair broken outside, no staff around when needed, swimming pool filthy & stunk of chlorine so didn't dare use it, 4/5 very old sun loungers to use only (brand new ones stacked & packed up on side not able to use).
Really good room, air con, nice balcony & great value for money. I normally travel 5* but this was really great & even when the kettle broke the lady brought a new one in half an hour. Towels & beds changed every other day. All in all cracking value.
We loved the location, only 1 minute from the beach. And our big terrace was a plus point too. Nice vieuw. Change of towels a few time a week.
The wifi connection wasn't very strong so it kept going of.
beach and quiet area
room was cleaned in 12 days only once Internet very bad can not recommend this apartment
Location & Value for Money. Any staff we came into contact with were very friendly and helpful. Even with the language barrier the main receptionist was happy to help us. The room was cleaned 3 times a week and were spotless upon arrival. Also towels were changed twice during the week.
Need to tidy up the place, the common areas were covered in pine needles and the pool needed to be cleaned. The reception requires a clear out of all unnecessary items as it makes the area look very unprofessional. Pool loungers should be clean also. I know I wasn't on holidays to use the WIFI but it needs to be boosted somehow as it was not always consistent in its strength.
The studio is very comfortable and clean.
The reception and pool area are a bit lacking of atmosphere and mainenance/paint
The beds were terrible
Superb location and view, giant terrace, nice bathroom and spacious bedroom.
barely cleaning, kitchen-metarials very poor.
Minimal utensils in kitchen for self-catering accommodation. For a family of four there was only 2 small drinking glasses, 2 forks, knives, spoons etc. We had to take turns to have a drink and wash everything immediately in order to allow every to eat. No dishwasher either which is standard nowadays.
miserable staff who treat you as a hinderance. damp in the room-cold not enough blankets. had a bad night here. wouldn't stay here again
Large balcony with decent view,could have done with a sun lounger or two though. Steep walk to and from beach would be difficult in mid-summer
Difficult to find any staff for check-in etc as there wasn't a reception as such. Not the friendliest staff.
The apartments were close to the sea which looked very pretty. Would be a great place during a busier season (i.e summer)
The entire place was more or less isolated. It was impossible to check out normally the next day because absolutely nobody was around despite the fact that we agreed to meet one of the staff members in the morning. Even in low season, there should be no reason that a place should feel/be so deserted when guests are present. Also the apartments are as far away from Ibiza town as possible so anyone hoping to explore that area would have to have a car or prepare to pay up for enormous taxi fairs/long bus rides.
Clean, good condition, beautiful views, nice terrace
The apartment itself is lovely, but the lady who checked us in was extremely rude. She first had no idea that we were supposed to arrive the day we did, even though we called ahead and told her colleague what time we'd be arriving. She slammed the door in our faces several times and was generally very curt and unhelpful. We were leaving early in the morning on our last day, so we tried to find her so that we could ask her what to do with the keys (to avoid waking her that early), but she was nowhere to be found. Luckily, our neighbors told us she had left them a note telling them where to put the keys before she took off, but apparently she didn't have the courtesy to let us know.
Very clean, nice views.
Everything was fine...
Beautiful setting with sea view from nice big terrace, beautiful natural surrpoundings. Appartment generally well equipped, staff friendly and helpful. Good value for money, at least in the low season.
The hot water, coming from a small boiler, runs out VERY quickly (just enough water for one shower at a time, then wait for about an hour). Some soap in the bathroom and a washing-up sponge for the dishes would have been nice, especially since the (admittedly beautiful) isolated location means that, at least during low season, the nearest shop is a 20- to 30-minute drive away. Also, be careful not to use too many electrical appliances at a time, as the main fuse will blow.
There wasn't anybody from personel, With every problem you have to call but they don't speak English. There wasn't hot/warm water in the apartment !!!!!! There wasn't paper in the toilet. I belive in the summer they are better
Perfect location Jenny who looked after the apartments was more than happy to assist us at least on 3 occasions with a smile on her face, we certainly expect to return. Great value for money.
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