Suites Ressort Hap-Dreams  

It was very peaceful (once you get used to the bells) The shower was excellant and the garden lovely, especially having a balcony to sit and look at it

I think there was a missing email as I did not have full information to get into the room and had to phone (the number on the wall did not work when I tried - thankfully had printout with another number) this was disconcerting but once resolved we had a great time

Great location, clean bed linen, comfortable apartment

Prior notification of directions and access details via e-mail not received in time for trip, as sent @ 20:10 on 03 Aug for check in date 04 Aug. We would suggest that notification is sent a min 3 days prior to check in date. We also understand from feedback from recommendation websites such as trip advisor that this is a common problem experienced at Hap dreams suites and surely is one that can be easily rectified to increase the stay at your hotel from very good to excellent. Rather than dismiss perceived negative feedback it would benefit the hotel greatly to listen to the power of internet feedback from previous guests. Yes, we would heartily recomend your hotel and thank you for a wonderful stay in your beautiful city, and return again. Many thanks, Nigel & Hilary Phillpotts.

I booked the room there only because I liked its photos on internet, it was a duplex room (2 stores) in the heart of the historical center of the city next to the Wall with a kitchen and all the necessary utencils available, big plazma tv, heating facilities, coffee&cookies...just all you can think of. All the places of interest were just round the corner which I cannot say about the shops, if yo need to buy smth, you have to cross the river which will take you around 15 minutes. In general, the hotel and the room did meet up with my expectancies. It´s perfect for a weekend break and if you want to stay independant (with your own kitchen and stuff) but for the luxury-lovers I´d recommend something posher like Melia o nh.

The smell of the hotel hall was just disgusting. When we entered into the hotel, the maids were cleaning the rooms and it was probably where the stink was coming from, but when we returned to our room later at night, it was ok.

Very clean and all the things you would expect to be there were in the room. Bedroom pretty and in very quiet location but rifght in the old town and within 2 minutes walk of the cathedral and the other old town attractions. Size of rooms was just fine for a couple and we were very comfortable.

Good location and facilities. Nice garden at the back which was nice to relax in during the hot afternoons - a pool would have been nice though! The apartment was handy to pop back to during the day and then go out again, eg for the evening.Reasonable cost

Nothing really

Located right in the ancient part of the city, so you feel part of it all.

Arrival was rather confusing, as the pincode we'd received didn't work, but the owner was quick to arrive and solve the problem. The whole experience felt rather like living in a commune - very noisy neighbours on all sides. There were only two shower towels, although there were three of us.The rooms, although decorated quite well to fit in with the rustic feel, were not well finished - lumps of plaster fell off the bannisters, which made them feel unsafe.The shower and bathroom washbasin could have been cleaner. There was no shower gel or shampoo available, although there was a welcome pack of breakfast biscuits and drink sachets in the kitchen.

An excellent location in the heart of old Girona, walking distance to all the sights! Perfect apartment with everything you could need. We were 2 couples and stayed in a loft apartment so 2 slept on the couch downstairs, which worked out well. Don't forget to check out the back garden, it's a little oasis!

The hotel is very difficult to find, no signs, no parking, no soap and the bathroom could do with refurbishment.

The location right next to the old city wall and close to the old part of the town fantastic... The balcony provided a great place for eating.

Very odd but we have not seen any of the personnel, you check in over the phone and get a code to open a safe to get room your key-card and the next day we left, without seeing anyone. On the site it said "No parking available" but there was no indication of the distance from the nearest parking place. This proved to be a good hilly 500 meters and all of the steps in the hotel, 3 times with all of the luggage and 32c, was a bit much.

Hard to find parking place

There was a lovely garden to enjoy.

The kitchen was very poorly equipped.

Great location in the old party of the city, the owner was really helpful and pleasant. If your travelling with children the big back garden was a real plus.I would recommend these apartments.

Great location, spacious apartment.

There was no wifi as stated in the hotel description. There was no response to an email regarding check-in procedure.